Where to find product information

This guide includes the basic safety guidelines in the printed Safety and warranty booklet that comes with your Google Nest Cam with floodlight ('Nest Cam with floodlight' or 'Device'). It also includes additional safety, regulatory and warranty information about Nest Cam with floodlight.

Safety, environmental and regulatory information: g.co/nest/legal
Warranty details for your country of purchase, including instructions for making a claim: g.co/nest/legal
Eco-design (energy performance) information: g.co/ecodesign
Comprehensive online help: g.co/nest/help

Safety warnings

WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR NEST CAM WITH FLOODLIGHT, ACCESSORIES OR ANY CONNECTED DEVICES, AND OTHER POTENTIAL HAZARDS

Handling

Handle your Nest Cam with floodlight with care. You may damage the device or any included batteries or accessories if you disassemble, drop, bend, burn, crush or puncture your device. Do not use your Nest Cam with floodlight with a damaged enclosure, a cracked camera lens or some other form of physical damage. Using a damaged device may cause overheating or injury. Do not expose your device to liquids, which can cause a short circuit and overheating. If your Nest Cam with floodlight gets wet, do not attempt to dry it using an external heat source.

Your Nest Cam with floodlight is designed to work best in ambient temperatures between -20° and 40°C (-4° and 104°F) and should be stored between ambient temperatures of -20° and 60°C (-4° and 140°F). Do not expose the Nest Cam with floodlight to temperatures above 60°C (140°F) as this may damage the Nest Cam with floodlight, overheat the battery or pose a risk of fire.

A good knowledge of electrical systems is required. If not qualified, do not attempt to install. Contact a qualified electrician.

Nest Cam with floodlight is designed to be wall-mounted, installed in accordance with local building and installation regulations, using the provided mounting plate, mounting plate cover, wire nut and screws/wall anchors suited for your environment. Keep Nest Cam with floodlight and all components out of reach of children and pets. See g.co/nestcam/setup for additional wall-mounting instructions.

Nest Cam with floodlight is designed to be wall-mounted, installed in accordance with local building and installation regulations using the provided mounting plate, wire connectors and screws/wall anchors suited for your environment. Keep Nest Cam with floodlight and all components out of reach of children and pets. See g.co/nestcam/setup for additional wall-mounting instructions.

Nest Cam with floodlight is designed to be wall-mounted, installed in accordance with the applicable laws, regulations and standards, by a person familiar with the construction and operation of the product and the hazards involved, and in a safe and competent manner. Please check the applicable laws, regulations and standards before installing as a licensed electrician may be required.

Repair and service

Do not attempt to repair your Nest Cam with floodlight yourself. Disassembling the device may result in loss of water resistance or cause injury or damage to your device. 

Contact customer service if your Nest Cam with floodlight isn't working properly or has been damaged: g.co/nest/support

Powering/Charging

Download the Google Home app on your mobile phone or tablet and follow the instructions in the app before using your Nest Cam with floodlight. Turn off the power before exposing wires. Installation may involve high voltage. The app will let you know when to turn the power off.

In case Nest Cam is used without the floodlight, it must be powered by a Class 2 SELV limited power source (LPS) output per IEC 60950-1 and/or PS2 classified output per IEC 62368-1, rated: 5 volts DC, maximum 1.5 amp. A suitable adaptor is available on the Google Store or at Google-authorised resellers (look for Google's 'Made For' badge). Failure to use compatible charging accessories can cause fire, electric shock, injury or damage to Nest Cam and the accessories.

Child safety

This device is not a toy. Your device may contain (or may come with) small parts, plastic, glass or metal elements, and parts with sharp edges that may cause an injury or create a choking hazard. Children have been strangled on cords and cables. Keep the Nest Cam with floodlight cables out of the reach of children (more than 0.9 metres (3 feet) away) and do not allow them to play with the device and its accessories. They could hurt themselves or others, or could accidentally damage the Nest Cam with floodlight.

Battery

Nest Cam contains a rechargeable lithium-ion battery pack, which is a sensitive component that can cause injury if damaged. Do not attempt to remove the battery. Contact Google or a Google-authorised service provider to replace the battery, or if dropped and you suspect it is damaged. Replacement by non-qualified professionals can damage your device. Improper replacement or use of a non-qualified battery may present a risk of fire, explosion, leakage or other hazard. Do not modify or remanufacture/refurbish the battery, puncture or attempt to insert objects into the battery, immerse or expose the battery to water or other liquids, or expose the battery to fire, excessive heat and/or other hazards. 

The battery has proper certifications. In addition, the battery complies with IEEE 1725 standard. 

Disposal, transportation and recycling

Dispose of and transport your device, batteries and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion and/or other hazards. Do not open, crush, heat above 45°C (113°F) or incinerate. For more information on recycling your device, batteries and accessories, visit g.co/HWRecyclingProgram.

Environmental restrictions

To prevent damage to your Nest Cam with floodlight parts or internal circuits, do not use or store the device or its accessories in dusty, smoky, damp or dirty environments, or near magnetic fields. This may damage the device, overheat the battery or pose a risk of fire or explosion. 

RF exposure

This device has been evaluated and meets the applicable regulatory requirements for exposure to radio waves and is designed and manufactured not to exceed the permissible radio-frequency (RF) exposure limits. To comply with applicable RF exposure compliance requirements, a distance of at least 20 cm should be maintained between the antenna of this device and persons during device operation.

Medical device interference 

Your device uses radios and other components that emit electromagnetic fields, and also contains magnets. These electromagnetic fields and magnets may interfere with medical devices, such as pacemakers and other implanted medical devices. Always keep the device at a safe distance away from the medical device. If you have questions about using your Google device with or near your medical device, consult your healthcare provider before using your Nest Cam with floodlight. If you suspect that your Nest Cam with floodlight is interfering with your medical device, turn off your Google device and consult your physician for information specific to your medical device.

LEDs 

The LEDs visible on your device are safe under reasonably foreseeable conditions per the requirements in IEC 62471. However, it is recommended that you do not direct the LEDs at anyone's eyes.

Proper handling and usage

Follow these guidelines when using, storing or cleaning of your Nest Cam with floodlight.

Operating temperature

Do not use the Nest Cam with floodlight at ambient temperatures lower than -20°C (-4°F) or higher than 60°C (140°F). If the interior temperature of the device exceeds normal operating temperatures, you may experience the following behaviours while the device tries to regulate its temperature: reduced performance and connectivity, inability to charge or powering down. You may not be able to use the device while it regulates its temperature. Move the device to a cooler (or warmer) location and wait a few minutes before attempting to use it again.

Non-replaceable LEDs and luminaire cables

The floodlight LEDs are not replaceable. To replace dead LEDs, you will need to replace the floodlight device.

Any service or repair of the luminaire cables should be conducted by the manufacturer or a similarly qualified person in order to avoid a hazard.

Care and cleaning

Power down the device before cleaning, during lightning storms or when unused for extended periods of time. Avoid solvent and abrasive material that may cause damage to the product surface. Do not use any chemical detergent, powder or other chemical agents (such as benzene) to clean the Nest Cam with floodlight or accessories.

To clean your Nest Cam with floodlight, it is recommended to gently wipe it with a soft, lint-free cloth. Use a dry cloth for streaks, smudges or dust.

To disinfect your device, you can use ordinary household disinfecting wipes or 70% isopropyl alcohol-based wipes. Do not use wipes that contain bleach. 

Mounting plate cover painting 

Your Nest Cam with floodlight comes with a paintable mounting plate cover. Use water-based paint when painting this part. Do not use any oil-based paint as this may damage the product.

Weather resistance

Your device is weather-resistant in accordance with the IP standards, but it is not waterproof. Weather resistance is not a permanent condition and may be compromised by normal wear and tear, repair, disassembly or damage.

Magnetic fields

Avoid placing any items containing magnets or which are sensitive to magnetism, such as credit cards, bank cards, audio/video tapes or magnetic memory devices, near this device because you may lose information stored on such items. Items containing information sensitive to magnets should be kept at least 5 cm (2 inches) away from this device.

Service and support

Unauthorised repairs or modifications could result in permanent damage to the device and may affect your warranty coverage and regulatory authorisations. Nest Cam with floodlight should only be repaired by Google or a Google-authorised service provider. Contact customer service for authorised service. 

If you send your device in for service, you might receive a replacement in place of your original device. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. If the goods are capable of retaining user-generated data, then the repair or replacement may result in loss of the data.

For online help and support, visit g.co/nest/help.

For online help and support, visit g.co/nest/help. For customer service, call 1800 905 941 (in Australia) or 03 288 9187 (in New Zealand).

Regulatory information

Regulatory information, certification and compliance marks specific to Nest Cam with floodlight can be found on your product.

EMC compliance statement 

Important: This device has demonstrated electromagnetic compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions and other electronic devices.

Regulatory information: United States

FCC regulatory compliance

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio-frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to a socket on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Google could void your authority to operate the equipment.

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

1. These devices may not cause harmful interference.

2. These devices must accept any interference received, including interference that may cause undesired operation.

Model numbers: G3AL9, GM493 and GPLE9
Product name: Nest Cam with floodlight
Responsible party
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043, USA
Contact: g.co/nest/contact 

Battery charger efficiency 

Regulatory information: Canada

Industry Canada, Class B

This device complies with ICES-003 Class B limits.

Nest Cam with floodlight complies with ISED licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio 

exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: 

(1) l'appareil ne doit pas produire de brouillage, et 

(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Regulatory information: UK

UK compliance notice

Hereby, Google LLC declares that radio equipment type: G3AL9 is in compliance with Radio Equipment Regulation 2017. The full Declaration of Conformity may be found at g.co/nest/conformity.

Hereby, Google LLC declares that electrical equipment type: GPLE9 and GM493 are in compliance with the Statutory Instrument 2016 No. 1101 Electrical Equipment (Safety) Regulations and Statutory Instrument 2016 No. 1091 Electromagnetic Compatibility Regulations. The full Declaration of Conformity may be found at g.co/nest/conformity.

Restrictions or requirements under Radio Equipment Regulations 2017

Frequency bands and power

United Kingdom

Data given here is the maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates.

Radio-frequency interference

Google is not responsible for any radio or television interference caused by unauthorised modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorised modification, substitution or attachment is the responsibility of the user. Google and its authorised resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

RoHS compliance

This product is in compliance with Statutory Instrument 2012 No. 3032 The Restriction of the Use of 2012 Certain Hazardous Substance in Electrical and Electronic Equipment Regulations.

UK REACH

UK REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals, Statutory Instrument 2020 No. 1577) is the UK chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH substances of very high concern (SVHCs). For information, you can contact Google at [email protected]

UK Waste Electric and Electronic Equipment Regulations; Waste Batteries and Accumulators Regulations; Batteries and Accumulators (Placing on the Market) Regulations

The WEEE symbols above mean that according to local laws and regulations, your products and its battery(ies) should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product, its electrical accessories and its battery(ies) will help conserve natural resources, protect human health and help the environment.

Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA, 94043, USA

Google Commerce Limited UK establishment, 1 St. Giles High Street, London, WC2H 8AG, United Kingdom

Regulatory information: EU

EU compliance notice

Hereby, Google LLC declares that radio equipment type: G3AL9 is in compliance with Directive 2014/53/EU (Radio Equipment Directive). The full Declaration of Conformity may be found at g.co/nest/conformity.

Hereby, Google LLC declares that electrical equipment type: GPLE9 and GM493 are in compliance with Directive 2014/35/EU (Low Voltage Directive) and 2014/30/EU (EMC Directive). The full Declaration of Conformity may be found at g.co/nest/conformity.

Frequency bands and power

European Union

Data given here is the maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates.

Radio-frequency interference

Google is not responsible for any radio or television interference caused by unauthorised modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorised modification, substitution or attachment is the responsibility of the user. Google and its authorised resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines. 

Waste Electrical and Electronic Equipment (WEEE) Directive and Battery Directive

The WEEE symbols above mean that according to local laws and regulations, your products and its battery(ies) should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product, its electrical accessories and its battery(ies) will help conserve natural resources, protect human health and help the environment.

Additional Regulatory Information: France

RoHS compliance

This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.

REACH

REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals, EC No 1907/2006) is the EU chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH substances of very high concern (SVHCs). For information, you can contact Google at [email protected].

Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA, 94043, USA

Google Commerce Limited, 70 Sir John Rogerson's Quay, Dublin 2, Ireland

Limited warranty

The limited warranty is also available in the Google Hardware Warranty Centre.

Google Nest Cam with floodlight, Nest Cam, G logo, Google and Android are trademarks of Google LLC