Safety, warranty and regulatory guide for Charge 6

Where to find product information

This guide includes the basic safety guidelines in the printed Safety and warranty booklet that comes enclosed with your Charge 6. It also includes additional safety, regulatory and warranty information about Charge 6.

Safety and regulatory information: fitbit.com/global/uk/legal/safety-instructions

Warranty details for your country of purchase, including instructions for making a claim: warranty information

Electronic regulatory labels for your device: Settings > Device info > Regulatory info

Charge 6 help: help.fitbit.com/charge6

Safety warnings

WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR CHARGE 6 CHARGING ACCESSORIES OR ANY CONNECTED DEVICES, AND OTHER POTENTIAL HAZARDS

Handling

Handle your Charge 6 with care. You may damage the device or any included accessories if you disassemble, drop, bend, burn, crush or puncture your device. Do not use Charge 6 with a damaged enclosure, a cracked screen or some other form of physical damage. Using a damaged Charge 6 may cause overheating or injury. Do not expose your Charge 6 to liquids, which can cause a short circuit and overheating. If your Charge 6 gets wet, do not attempt to dry it using an external heat source.

Your Charge 6 works best in ambient temperatures between -10°C and 45°C (14°F and 113°F) while wearing it, 0°C and 40°C (32°F and 104°F) while charging and should be stored between ambient temperatures of -20°C and 45°C (-4°F and 113°F). Do not expose your Charge 6 to temperatures above 45°C (113°F), such as on a car dashboard or near a heating vent, as this may damage the Charge 6, overheat the battery or pose a risk of fire. Keep your Charge 6 away from heat sources and out of direct sunlight. If your device becomes too hot, disconnect it from its power source if it is plugged in, move it to a cooler place and do not use it until it has cooled. Your Charge 6 is designed to work best at an altitude of up to 5,000 m (16,404 ft).

Repair and service

Do not attempt to repair your Charge 6 yourself. Disassembling the device may result in loss of water resistance or cause injury or damage to your device.

Contact customer service if your Charge 6 is not working properly or has been damaged: myhelp.fitbit.com/s/support

Charging

Ensure that the Charge 6, charging cable and power adaptor (not provided) are well ventilated when in use or charging. Using damaged cables or charging when moisture is present can cause fire, electric shock, injury or damage to your Charge 6 or other property. Do not charge your Charge 6 when it’s wet. Avoid charging your device in direct sunlight.

When charging the device, make sure that the power adaptor (not provided) is plugged into a power socket near the device and is easily accessible. Do not force the power adaptor and other plugs into a power socket if space is not sufficient to accommodate both. When disconnecting the power adaptor from a power socket, pull on the adaptor, never on the charging cable. Do not twist or pinch the cable and do not force a connector into a port. If you receive a message while charging that instructs you to unplug the charging device, disconnect the charging device or power adaptor. Before attempting to charge again, make sure that both the charging cable connector and the device's charging port are dry and clear of any objects.

Do not place metallic or magnetic objects on the exposed pins of the charger when it is plugged in, as this could cause heating of the object or charger.

Only charge your Charge 6 with the included charging cable and compatible charging accessories available on the Google Store or at Google authorised resellers (look for Google's 'Made For' badge). The AC adaptor must be certified with a limited power source output per IEC 60950-1 and classified PS1 per IEC 62368-1, rated: 5 volts DC, at least 0.5 amp. Failure to use compatible charging accessories can cause fire, electric shock, injury or damage to the device and the accessories.

Prolonged heat exposure

The Charge 6 and its charger generate heat during normal operation and comply with applicable surface temperature standards and limits. Avoid prolonged skin contact when your device is charging because exposing skin to hot surfaces for a long period of time may cause discomfort or burns. Do not sleep on or with your device or cover them with a blanket or pillow while any of them are connected to a power source or charging. Be aware of this issue if you have a physical condition that affects your ability to detect heat against your skin. Remove your Charge 6 if it feels hot or uncomfortably warm.

Child safety

This device is not a toy. Your Charge 6 may contain (or may come with) small parts, plastic, glass or metal elements and parts with sharp edges that may cause an injury or create a choking hazard. Children have been strangled on cords and cables. Keep Charge 6’s cords and cables out of the reach of children (more than 0.9 meters (3 feet) away) and do not allow them to play with the Charge 6 and its accessories. They could hurt themselves or others or could accidentally damage the Charge 6. Seek medical attention immediately if small parts are swallowed or injury occurs.

Battery

This device contains a rechargeable lithium-ion battery, which is a sensitive component that can cause injury if damaged. The battery is non-replaceable. Do not attempt to remove the battery. Do not modify or remanufacture/refurbish the battery, puncture or attempt to insert objects into the battery, immerse or expose the battery to water or other liquids, or expose the battery to fire, excessive heat and/or other hazards.

This device comes with a battery that has proper certifications.

Models: G3MP5
Amperex Technology Limited
Unit 3503, 35th Floor Wharf Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan, New Territories, Hong Kong
[email protected]
Battery model ID: 261617

Models: G3MP5
Chongqing VDL Electronics Co., Ltd.
Building 1-4, Puli Industrial New Zone, Zhaojia Street, Kaizhou District, Chongqing
[email protected]
Battery model ID: 251517

Models: G3MP5
Shenzhen Highpower Technology Co., Ltd.
Building 1, 68 Xinxia Road, PinghuTown, Longgang District, Shenzhen, Guangdong, 518111, China
[email protected]
Battery model ID: 271617

Do not modify or remanufacture/refurbish the battery, puncture or attempt to insert objects into the battery, immerse or expose the battery to water or other liquids, or expose the battery to fire, excessive heat and/or other hazards.

Disposal, transportation and recycling

Dispose of and transport your device, batteries and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion and/or other hazards. Do not open, crush, heat above 45°C (113°F) or incinerate. For more information on recycling your device, batteries and accessories, visit https://fitbit.com/global/uk/sustainability.

Environmental restrictions

To prevent damage to your Charge 6 parts or internal circuits, do not use or store the device or its accessories in dusty, smoky, damp or dirty environments or near magnetic fields. Keep it away from heat sources and out of direct sunlight. Do not leave your Charge 6 inside a vehicle or in places where the temperature may exceed 45°C (113°F), such as on a car dashboard, window sill, near a heating vent or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the Charge 6, overheat the battery or pose a risk of fire or explosion.

Explosive atmospheres

Do not charge, use, store or transport your device where flammables or explosives are stored (e.g. in petrol stations, fuel depots or chemical plants). Do not use your device where blasting operations are in progress or in potentially explosive atmospheres such as fuelling areas, fuel storehouses, below deck on boats, fuel or chemical transfer or storage areas and in areas where the air contains chemicals, vapours or particles (such as grain, dust or metal powders). Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Observe all notices and signs where these hazards might exist. Do not leave your device inside a vehicle or in places where the temperature may exceed 45°C (113°F), such as on a car dashboard, window sill, near a heating vent or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the product, overheat the battery or pose a risk of fire or explosion.

Navigation

Charge 6 can access mapping and navigation services. Maps and navigation depend on a working data connection and location services and may not be available at all times or in all areas. Maps and directions may be inaccurate and actual conditions may differ from the map, data, traffic, directions, content and other results. Carefully review directions, follow all applicable traffic laws and signs, exercise your independent judgement and apply common sense, and use mapping and navigation services at your own risk. You are responsible at all times for your conduct and its consequences.

Distraction

Using your device when performing certain activities can distract you and may cause a dangerous situation for you or others. To reduce the risk of accidents (and because it’s prohibited by law in many places), do not use your device while driving, cycling or while operating machinery, and do not use it while engaging in any activities that have potentially serious consequences. Follow local laws about using mobile devices, headphones and helmets.

Radio-frequency exposure

This device has been evaluated and meets the applicable regulatory requirements for exposure to radio waves and is designed and manufactured not to exceed the applicable emission limits for exposure to radio-frequency (RF) energy.

Radio-frequency interference

Observe rules that prohibit the use of wireless technology (e.g. Bluetooth). Your device is designed to comply with regulations governing radio-frequency emissions but use of wireless devices can negatively affect other electronic equipment. For example, while flying in an aircraft or immediately before boarding, use your wireless device only according to instructions provided by the airline. Use of a wireless device in an aircraft may disrupt wireless networks, present a hazard to aircraft operation or be illegal. If instructed to do so, turn off your device while aboard an aircraft.

Medical device interference

Your device uses radios and other components that emit electromagnetic fields, and also contains magnets. These electromagnetic fields and magnets may interfere with medical devices, such as pacemakers and other implanted medical devices. Always keep the Charge 6 and its charger at a safe distance away from the medical device. If you have questions about using your Charge 6 with or near your medical device, consult your healthcare provider before using your Charge 6. If you suspect that your Charge 6 is interfering with your medical device, turn off your Charge 6 and consult your physician for information specific to your medical device.

Hospitals

Switch off your wireless device when requested to do so in hospitals, clinics or healthcare facilities. These requests are designed to prevent possible interference with sensitive medical equipment.

Health-related functions

Your Charge 6 and its pedometer, sleep, exercise, heart rate and associated fitness functions are not medical devices and are intended for information purposes only. They are not designed or intended for use in the diagnosis of disease or other conditions or in the cure, monitoring, mitigation, treatment or prevention of disease or other conditions.

Notice for products utilising Fitbit PurePulse

PurePulse products have a heart rate tracking feature that may pose risks to users with certain health conditions.

Consult your doctor prior to use if you:

• have a medical or heart condition;
• are taking any photosensitive medicine;
• have epilepsy or are sensitive to flashing lights;
• have reduced circulation or bruise easily; or
• have tendonitis, carpal tunnel syndrome or other musculoskeletal disorders.

Notice for products utilising the menstrual health tracking feature

This feature is not intended to be used for contraceptive or other medical purposes. Fitbit does not guarantee or warrant that this feature can be used to achieve particular results. This feature may not accurately predict your menstrual cycles or related information. This feature is intended only to help users monitor and keep track of certain information.

LED

The LEDs visible on your device are safe under reasonably foreseeable conditions per the requirements in IEC 62471. However, it is recommended that you do not direct the LEDs at anyone's eyes.

Skin irritation

Some people may experience reactions to materials, such as nickel or latex, found in wearable items that are in extended contact with the skin. This can be due to allergies, the presence of skin irritants (like soap, sun cream or sweat) or other causes. Keep your Charge 6 clean and dry and do not wear it too tightly. Periodically remove the Charge 6 for an hour after extended wear to reduce the chance of skin irritation. Remove the Charge 6, stop use and consult a doctor if you experience skin irritation or if wear or fit of the device causes any discomfort. For more information, visit fitbit.com/product-care

Medical conditions

A small percentage of users may experience headaches, seizures, blackouts, eye strain, fatigue or dry eyes that are triggered by visual stimuli, such as flashing lights or bright patterns, or use of electronics with displays. Those symptoms can be experienced by people who have never previously experienced such issues. If you have a history of seizures, blackouts, epilepsy, a medical condition or experience discomfort that you believe could be affected by your Charge 6, consult with a doctor before using your device. Stop using your Charge 6 immediately and contact a doctor if you experience any symptoms that you believe could be caused or affected by your Charge 6 (for example, headaches, blackouts or seizures).

Musculoskeletal disorders

Repetitive activities, such as typing, tapping or swiping on the screen of your Charge 6 may cause discomfort in your fingers, hands, wrists, arms, shoulders or other parts of your body. If you experience any discomfort from such activities, stop using your Charge 6 and consult with your doctor.

Proper handling and usage

Follow these guidelines when using, storing or cleaning your Charge 6.

Operating temperature

Do not use or charge the Charge 6 or charging cable at ambient temperatures lower than 0°C (32°F) or higher than 40°C (104°F) while charging and -10°C (14°F) or higher than 45°C (113°F) while wearing it. If the interior temperature of the device exceeds normal operating temperatures, you may experience the following behaviours while the device tries to regulate its temperature: reduced performance and connectivity, inability to charge, powering down of the display or device power down. You may not be able to use the device while it regulates its temperature. Move the device to a cooler (or warmer) location and wait a few minutes before attempting to use it again.

Care and cleaning

Unplug your Charge 6 and the charging cable before cleaning, during lightning storms or when unused for extended periods of time. Do not clean your Charge 6 while it is charging as this may cause injury or damage to your device. Avoid solvents and abrasive materials that may cause damage to the product surface. Do not use any chemical detergent, powder or other chemical agents (such as benzene) to clean the Charge 6 or accessories.

To clean your Charge 6, we recommend wiping your device with a damp cloth (no soap). Let it air-dry or wipe it with a non-abrasive cloth. For additional care and cleaning instructions, see fitbit.com/product-care

To disinfect your Charge 6, you can use ordinary household disinfecting wipes or 70% isopropyl alcohol-based wipes. Do not use wipes that contain bleach.

Dust and water resistance

Your device is designed to comply with dust and water protection rating IP68 under IEC 60529 standard and water protection rating 5 ATM under ISO standard 22810:2010 when it leaves the factory, but it is not dustproof or waterproof. Dust and water resistance are not permanent conditions and are diminished or lost over time due to normal wear and tear, device repair, disassembly or damage. Dropping your device may result in loss of dust or water resistance. Liquid damage voids the warranty. Do not expose your Charge 6, charging cable or other accessories to liquids or to dust, which can cause short circuit and/or overheating. The charging cable and other accessories are not dust or water resistant and should not be exposed to either. For more information: help.fitbit.com/water

Magnetic fields

Avoid placing any items containing magnets or that are sensitive to magnetism, such as credit cards, bank cards, audio/video tapes or magnetic memory devices, near your Charge 6 or its charging cable, because you may lose information stored on such items. Items containing information sensitive to magnets should be kept at least 5 cm (2 inches) away from your Charge 6 and its charging cable.

Service and support

Unauthorised repairs or modifications could result in permanent damage to the device and may affect your warranty coverage and regulatory authorisations. Your Charge 6 should only be repaired by Google or a Google-authorised service provider. Contact customer service for authorised service. If you send your Charge 6 in for service, you might receive a replacement in place of your original device. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. If the goods are capable of retaining user-generated data, then the repair or replacement may result in loss of the data. For online help and support, visit help.fitbit.com/charge6.

Regulatory information

Regulatory information, certification and compliance marks specific to Charge 6 can be found on your Charge 6 under Settings > Device info > Regulatory info, on the back and within the band insert areas of your Charge 6.

EMC compliance statement

Important: This device and its charging cable have demonstrated electromagnetic compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions and other electronic devices.

Regulatory information: United States

Regulatory information: Canada

Regulatory information: UK

UK compliance notice

Hereby, Google LLC declares that radio equipment type: G3MP5 is in compliance with Radio Equipment Regulation 2017. The full Declaration of Conformity may be found at https://fitbit.com/global/uk/legal/safety-instructions.

Information on frequency bands and wireless output power

United Kingdom

Data given here is the maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates.

NFC: 13.56 MHz is for receiving only.

Radio-frequency interference

Google is not responsible for any radio or television interference caused by unauthorised modification of these devices or accessories or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorised modification, substitution or attachment is the responsibility of the user. Google and its authorised resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

RoHS compliance

This product is in compliance with Statutory Instrument 2012 No. 3032 The Restriction of the Use of Certain Hazardous Substance in Electrical and Electronic Equipment Regulations.

UK REACH

UK REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals, Statutory Instrument 2020 No. 1577) is the UK chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH substances of very high concern (SVHCs). For information, you can contact Google at [email protected]

Waste Electrical and Electric Equipment (WEEE)

The WEEE symbol above means that according to local laws and regulations, your product and its battery(ies) should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product, its electrical accessories and its battery(ies) will help conserve natural resources, protect human health and help the environment.

Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, United States

Google Commerce Limited UK establishment, 1 St. Giles High Street, London, WC2H 8AG, United Kingdom

Regulatory information: EU

Regulatory information: Singapore

Regulatory information: Japan

This is a Class B equipment. Although this equipment is intended for use in a residential environment, it could cause poor reception if used near a radio or a television receiver. Please follow the instructions in the instruction manual.

VCCI-B

FeliCa

FeliCa is a registered trademark or a trademark of Sony Group Corporation or its affiliates.

Regulatory information: India

India recycling, e-waste management and handling statement

In India, this label indicates that this product should not be thrown away with household, commercial and industrial waste. It should be deposited at an appropriate facility to allow recovery and recycling. Google declares that your device has been designed and manufactured in compliance with E-Waste (Management) Rules, 2022 (hereafter 'the Rules') and is specifically in compliance with Rule 16 (1) on the reduction in the use of hazardous substances in the manufacture of electrical and electronic equipment and their maximum allowed concentrations by weight in the homogenous materials (except for the exemptions listed in schedule II).

Improper handling, disposal, accidental breakage, damage or improper recycling of e-waste may present risks, including, but not limited to, fire, explosion and/or other hazards and uncontrolled waste disposal that may be detrimental to/have adverse effects on the environment as it prevents reuse of resources. Some e-waste may contain hazardous chemicals that, if disposed improperly, may make water, soil and other natural resources toxic. Improper disposal may cause harm to plant, animal and human life.

Regulatory information: Taiwan

台灣法規遵循

取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前述合法通信，指依電信管理 法規定作業之無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

Taiwan RoHS

Limited warranty

The limited warranty is available in the Google Hardware Warranty Centre.

Fitbit, Charge 6 and Google are trademarks of Google LLC. The Bluetooth® word mark is a registered trademark owned by the Bluetooth SIG, Inc. All other trademarks are the property of their respective owners.