Where to find product information

This detailed guide includes the basic safety guidelines in the printed Safety and warranty booklet that comes with your Google Nest Audio ('Nest Audio' or 'Device'). It also includes additional safety, regulatory and warranty information about Nest Audio.

Nest Audio and your family and friends: if you make your Nest Audio available for others to use, please make sure that you let them know that their interactions may be stored by Google. More information about this is available at https://g.co/nest/guests. In the link, you can also find information and tips about others being able to access information that you make available to Nest Audio.

Full user information: https://g.co/nest/help
Safety, environmental and regulatory information: https://g.co/nest/legal
Warranty details for your country of purchase, including instructions for making a claim: https://g.co/nest/legal
Comprehensive online help: https://g.co/nest/help

Safety warnings

WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR NEST AUDIO, ACCESSORIES AND OTHER POTENTIAL HAZARDS

Handling

To avoid damaging your device, accessories or any connected devices, and to reduce the risk of personal injury, discomfort, property damage or other potential hazards, follow the precautions below.

Handle your Nest Audio with care. You may damage the device if you disassemble, drop, bend, burn, crush or puncture your device. Do not use a device with a damaged enclosure. Using a damaged device may cause injury. Don’t expose your device to liquids as this can cause a short circuit and overheating. If your device gets wet, do not attempt to dry it using an external heat source. Nest Audio is designed to operate in a dry, indoor environment.

Your device is designed to work in ambient temperatures between 0° and 35°C (32° to 95°F), and should be stored between ambient temperatures of -20° and 60°C (-4° to 140°F). Do not leave your device in places where the temperature may exceed 60°C (140°F), such as near a heating vent, as this may damage the device or pose a potential risk of fire. Keep your device away from heat sources and out of direct sunlight. If your device becomes too hot, disconnect it from its power source if it is plugged in, move it to a cooler place and don’t use it until it has cooled. Your device is designed to work at an altitude of up to 5000 m (16,404 ft).

Repair and service

Don’t attempt to repair your device yourself. Disassembling the device may cause injury or damage to your device.

Contact customer service and do not use your device if it isn’t working properly or has been damaged: https://g.co/nest/contact.

Powering your device

Make sure that the power adaptor and Google Nest Audio are well ventilated when in use. Using damaged cables or power adaptors can cause fire, electric shock, injury or damage to the device or other property. When powering the device, make sure that the power adaptor is plugged into a socket near the device and is easily accessible. This device must be used with an AC adaptor that has been certified with a limited power source (LPS) output per IEC 60950-1 and/or classified PS2 power source per IEC 62368-1 rated: 24 Volts DC, maximum 1.25 Amp.

Only power your device with the included power adaptor and cable. Failure to use compatible accessories can cause fire, electric shock, injury or damage to the device and the accessories. 

When disconnecting the power adaptor from a power socket, pull on the adaptor, never the cable. Do not twist or pinch the cable, and do not force a connector into a port.

Prolonged heat exposure

The device and its power adaptor generate heat during normal operation and comply with applicable surface temperature standards and limits. Avoid prolonged, direct or indirect skin contact when the device is in use, because exposing skin to hot surfaces for a long period of time may cause discomfort or burns. Do not sleep on or with your device or its power adaptor, or cover them with a blanket or pillow. Be aware of this issue if you have a physical condition that affects your ability to detect heat against your skin.

Child safety

This device is not a toy. Your device may contain small parts, plastic elements and parts with sharp edges that may cause an injury or create a choking hazard. Children have strangled on cords and cables. Keep the device’s cords and cables out of the reach of children (more than 1 metre/3 feet away) and do not allow them to play with the device and its accessories. They could hurt themselves or others, or could accidentally damage the device. Consult a doctor immediately if small parts are swallowed.

Hearing loss

Prolonged exposure to loud sounds (including music) can cause hearing loss. To prevent possible hearing damage, avoid listening at high volume for prolonged periods of time. Continued exposure to high volumes and background noise can make loud sounds seem quieter than they actually are. Check the volume before using headphones or earphones.

Disposal, transportation and recycling

Dispose of and transport your device and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion and/or other hazards. Do not open, crush, heat above 60°C (140°F) or incinerate. For more information on recycling your device and accessories, visit https://g.co/hardware/recycle.

Environmental restrictions

To prevent damage to your device, do not use or store the device or its accessories in dusty, smoky, damp or dirty environments, or near magnetic fields. Keep it away from heat sources and out of direct sunlight. Do not leave your device inside a vehicle or in places where the temperature may exceed 60°C (140°F), such as on a window sill, near a heating vent or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the device, overheat the device or pose a risk of fire.

Medical device interference

Your device uses radios and other components that emit electromagnetic fields and also contains magnets near the speaker. These electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the device and its power adaptor at a safe distance away from the pacemaker or other implanted medical device. If you have questions about using your Google device with or near your pacemaker or other implanted medical device, consult your healthcare provider before using your device. If you suspect that your device is interfering with your pacemaker or other implanted medical devices, turn off your Google device and consult your doctor for information specific to your medical device.

Radio frequency exposure

This device has been evaluated and meets the applicable regulatory requirements for exposure to radio waves and is designed and manufactured not to exceed the permissible radio frequency (RF) exposure limits. To comply with applicable RF exposure compliance requirements, a distance of at least 20 cm should be maintained between the antenna of this device and persons during device operation.

LEDs

The LEDs visible on your device are safe under reasonably foreseeable conditions as per the requirements in IEC 62471. However, it is recommended that you do not direct the LEDs at anyone’s eyes.

Proper handling and usage

Follow these guidelines when using, storing, cleaning or disposing of your device:

Operating temperature

Do not use the device and power adaptor at ambient temperatures lower than 0°C (32°F) or higher than 35°C (95°F). If the interior temperature of the device exceeds normal operating temperatures, you may experience reduced performance as the device tries to regulate its temperature.

Care and cleaning

Unplug the device and power adaptor before cleaning, during lightning storms or when unused for extended periods of time. Do not clean your device while it is powered as this may cause injury or damage to your device. Avoid solvent and abrasive material that may cause damage to the product surface. Do not use any chemical detergent, powder or other chemical agents (such as benzene) to clean the device or accessories.

Exposure to makeup, chemicals and dyed materials such as denim can stain light coloured devices.

To clean your device, we recommend gently wiping it with a soft, lint-free cloth. Use a dry cloth to remove streaks, smudges or dust.

To disinfect your device, you can use ordinary household disinfecting wipes or 70% isopropyl alcohol-based wipes. Don’t use wipes that contain bleach.

Water resistance

Your device is not water resistant. Don’t expose your device to liquids as this can cause a short circuit and overheating. The device and its power adaptor are not water resistant and should not be exposed to liquids.

Magnetic fields

Avoid placing any media containing magnets or sensitive to magnetism, such as credit cards, bank cards, audio/video tapes or magnetic memory devices, near this device or its power adaptor, because you may lose information stored on those media. Media containing information sensitive to magnets should be kept at least 5 cm (2 inches) away from this device.

Service and support

Nest Audio should only be repaired by Google or a Google authorised service provider. Unauthorised repairs or modifications could result in permanent damage to the device and may affect your warranty coverage and regulatory authorisations. Contact customer services for an authorised service. For online help and support, visit https://google-support.mirrorblogs.com. For customer service, visit https://g.co/nest/contact.

For customer service, call 1800 891 071 (in Australia) or +64 800854860 (in New Zealand).

Regulatory information

Regulatory information, certification and compliance marks specific to Nest Audio can be found on your device. 

EMC compliance statement 

Important: This device and its power adaptor have demonstrated electromagnetic compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions or other electronic devices.

Regulatory information: United States

FCC regulatory compliance

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Google could void your authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

1. These devices may not cause harmful interference.
2. These devices must accept any interference received, including interference that may cause undesired operation.

U.S. contact information: 
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043
Contact: https://g.co/nest/contact
Model number: GXCA6
Product name: Google Nest Audio

EMC compliance statement 

Important: This device and its power adaptor have demonstrated electromagnetic compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions and other electronic devices.

Radio frequency exposure 

This device meets the US Federal Communications Commission's (FCC) requirements for exposure to radio waves and is designed and manufactured not to exceed the FCC's emission limits for exposure to radio frequency (RF) energy. To comply with FCC RF exposure compliance requirements, a distance of at least 20 cm (8 in) should be maintained between the antenna of this device and persons during device operation. This device must not be co-located or operating in conjunction with any other antenna or transmitter. 

Recycling

For recycling in the United States, visit https://g.co/HWRecyclingProgram.

Regulatory information: Canada

Industry Canada, Class B

This device complies with ICES-003 Class B limits.

Notice: The Industry Canada regulations provide that changes or modifications not expressly approved by Google could void your authority to operate this equipment.

This device complies with ISED licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference; and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: 

(1) l'appareil ne doit pas produire de brouillage, et 

(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

The device for operation in the band 5,150–5,250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. 

Les dispositifs fonctionnant dans la bande de 5 150 à 5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

RF exposure information

The radiated output power of this device is below the ISED radio frequency exposure limits. These devices have been evaluated for and shown compliant with the ISED radio frequency (RF) exposure limits. These devices should be used in a manner such that the potential for human contact during normal operation is minimised.

When using the device next to your body, maintain a distance of 20 cm from your body to be consistent with how the device is tested for compliance with RF exposure requirements.

This device has been certified for use in Canada. Status of the listing in the ISED’s radio equipment list can be found at the following web address: https://ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do.

Additional Canadian information on RF exposure also can be found at the following web address: https://ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html.

Regulatory information: EU

Frequency bands and power

European Union 

The devices operate in the following frequency bands within the EU:

Bluetooth: 2,402–2,480 MHz
WLAN: 2,412–2,472 MHz, 5,150–5,250 MHz, 5,250–5,350 MHz, 5,470–5,725 MHz, 5,745–5,825 MHz

The maximum radio-frequency power transmitted for this device:

2,400–2,483.5 MHz, less than 20 dBm EIRP
5,150–5,250 MHz, less than 23 dBm EIRP
5,250–5,350 MHz, less than 20 dBm EIRP
5,470–5,725 MHz, less than 20 dBm EIRP
5,745–5,825 MHz, less than 14 dBm EIRP

Radio frequency interference

Google is not responsible for any radio or television interference caused by unauthorised modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorised modification, substitution or attachment is the responsibility of the user. Google and its authorised resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

EU compliance notice

Hereby, Google LLC declares that radio equipment type: GXCA6 is in compliance with Directive 2014/53/EU (Radio Equipment Directive). The full declaration of conformity may be found at https://g.co/nest/conformity.

Restrictions and requirements under Directive 2014/53/EU

The device is restricted to indoor use only when operating in the 5,150 to 5,350 MHz frequency range in AT, BE, BG, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IE, IT, LT, LU, LV, MT, NL, PL, PT, RO, SE, SI, SK, UK(NI), CH, IS, LI, NO, TR.

RF exposure information – EU

These devices are classified for use in a typical Class B domestic environment.

This equipment complies with radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the radio frequency exposure limits, human proximity to the antenna should not be less than 20 cm (8 in) during normal operation.

Waste Electrical and Electronic Equipment (WEEE) Directive

The WEEE symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product and its electrical accessories will help conserve natural resources, protect human health and help the environment. Please see additional information at the following link:

https://google-support.mirrorblogs.com/store/answer/266477

RoHS compliance

This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.

REACH

REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals, EC No. 1907/2006) is the EU chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at [email protected].

Manufacturer info.

Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA, USA 94043

Importer info.

Importer: Google Commerce Limited, 70 Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland

Regulatory information: United Kingdom

UK compliance notice

Hereby, Google LLC declares that radio equipment type: GXCA6 is in compliance with Radio Equipment Regulation 2017. The full Declaration of Conformity may be found at g.co/nest/conformity. 

Restrictions and requirements under Radio Equipment Regulations 2017

The device is restricted to indoor use only when operating in the 5,150 to 5,350 MHz frequency range in the UK.

Frequency bands and power

The devices operate in the following frequency bands within the United Kingdom:

Bluetooth: 2,402–2,480 MHz
WLAN: 2,412–2,472 MHz, 5,150–5,250 MHz, 5,250–5,350 MHz, 5,470–5,725 MHz, 5,745–5,825 MHz

The maximum radio-frequency power transmitted for this device:

2,400–2,483.5 MHz, less than 20 dBm EIRP
5,150–5,250 MHz, less than 23 dBm EIRP
5,250–5,350 MHz, less than 20 dBm EIRP
5,470–5,725 MHz, less than 20 dBm EIRP
5,745–5,825 MHz, less than 14 dBm EIRP

Radio frequency interference

Google is not responsible for any radio or television interference caused by unauthorised modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorised modification, substitution or attachment is the responsibility of the user. Google and its authorised resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

RF exposure information 

These devices are classified for use in a typical Class B domestic environment.

This equipment complies with radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the radio frequency exposure limits, human proximity to the antenna should not be less than 20 cm (8 in) during normal operation.

UK Waste Electric and Electronic Equipment Regulations

The WEEE symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product and its electrical accessories will help conserve natural resources, protect human health and help the environment. 

RoHS compliance

This product is in compliance with Statutory Instrument 2012 No. 3032 The Restriction of the Use of Certain Hazardous Substance in Electrical and Electronic Equipment Regulations.

UK REACH

UK REACH (Registration, evaluation, authorisation and restriction of chemicals, statutory instrument 2020 No. 1577) is the UK chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at [email protected].

Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA, USA 94043
Google Commerce Limited UK establishment, Belgrave House, 76 Buckingham Palace Road, London, SW1W 9TQ

Regulatory information: Australia

Specific absorption rate (SAR) information 

This equipment complies with radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the radio frequency exposure limits, human proximity to the antenna should not be less than 20 cm (8 in) during normal operation.

WLAN function of these devices is restricted only to indoor use when operating in the 5150–5350 MHz frequency range to reduce the potential for harmful interference to co-channel mobile satellite systems.

Regulatory information: Japan

When operating in 5 GHz (W52/W53), the device is restricted to indoor use only (except communicating to high power radio).

Regulatory information: Singapore

Regulatory information: India

Specific Absorption Rate (SAR) information

This equipment complies with radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the radio frequency exposure limits, human proximity to the antenna should not be less than 20 cm (8 in) during normal operation.

Recycling, e-waste management and handling statement

In India, this label indicates that this product should not be thrown away with household waste. It should be deposited at an appropriate facility to allow recovery and recycling.

Google declares that your phone has been designed and manufactured in compliance with E-Waste (Management) Rules, 2016 (hereafter '"the Rules'"), and is specifically in compliance with Rule 16 (1) on the reduction in the use of hazardous substances in the manufacture of electrical and electronic equipment and their maximum allowed concentrations by weight in the homogeneous materials (except for the exemptions listed in schedule II).

Improper handling, disposal, accidental breakage, damage or improper recycling of e-waste may present risks, including, but not limited to, fire, explosion and/or other hazards and uncontrolled waste disposal which may be detrimental to/have adverse effects on the environment as it prevents reuse of resources. Some e-waste may contain hazardous chemicals which, if disposed improperly, may make water, soil and other natural resources toxic. Improper disposal may cause harm to plant, animal and human life.

Regulatory information: Korea

R-C-A4H-GXCA6

Conformity assessment information:

Model: GXCA6
Google LLC
Made in: China and Thailand 
Manufacturing date: separately labelled (제조일자:별도표기) 
EMC notice: 이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다

해당 무선설비는 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없습니다 .

Regulatory information: Mexico

La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada

Electrical ratings: 100–240 Vac, 30 W, 60 Hz

Regulatory information: Taiwan

取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前述合法通信，指依電信管理 法規定作業之無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

應避免影響附近雷達系統之操作。

Regulatory information: Brazil

Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados.

Para mais informações, acesse a ANATEL – anatel.gov.br

Avaliações elétricas: 100–240 Vac, 30 W, 60 Hz

Limited warranty

Warranty details for your country of purchase, including instructions for making a claim: g.co/devicewarranty

© Google LLC. Google and Google Nest Audio are trademarks of Google LLC.

Where to find product information

 

This guide includes the basic safety guidelines in the printed safety and warranty booklet that comes with your Nest Hub (2nd gen). It also includes additional safety, regulatory and warranty information about Nest Hub (2nd gen).

Safety and regulatory information: g.co/nest/legal

Warranty details for your country of purchase, including instructions for making a claim: g.co/nest/legal

Electronic regulatory labels for your device: under System setting > Regulatory labels

Eco-design (energy performance) information: g.co/ecodesign

Nest Hub (2nd gen) help: g.co/nest/help

Safety warnings

 

WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR Nest Hub (2nd gen) ACCESSORIES OR ANY CONNECTED DEVICES, AND OTHER POTENTIAL HAZARDS

Handling

Handle your Nest Hub (2nd gen) with care. You may damage the device or accessories if you disassemble, drop, bend, burn, crush or puncture your device. Do not use a Nest Hub (2nd gen) with a damaged enclosure, a cracked screen or some other form of physical damage. Using a damaged Nest Hub (2nd gen) may cause overheating or injury. Do not expose your Nest Hub (2nd gen) to liquids, which can cause a short circuit and overheating. If your Nest Hub (2nd gen) gets wet, do not attempt to dry it using an external heat source. 

Nest Hub (2nd gen) is designed to operate in a dry, indoor environment. Your Nest Hub (2nd gen) is designed to work best in ambient temperatures between 0° and 35°C (32°–95°F), and should be stored between ambient temperatures of -20° and 45°C (-4°–113°F). Do not expose your Nest Hub (2nd gen) to temperatures above [60°C (140°F)], as this may damage the Nest Hub (2nd gen), overheat the battery or pose a risk of fire. Keep your Nest Hub (2nd gen) away from heat sources and out of direct sunlight. If your device becomes too hot, disconnect it from its power source if it is plugged in, move it to a cooler place and do not use it until it has cooled. 

Repair and service

Do not attempt to repair your Nest Hub (2nd gen) yourself. Disassembling the device may cause injury or damage to your device.

Contact customer service if Nest Hub (2nd gen) isn’t working properly or has been damaged. g.co/nest/contact

Powering

Make sure that the power adaptor and Nest Hub (2nd gen) are well ventilated when in use or charging. Using damaged cables or power adaptors, or powering when moisture is present, can cause fire, electric shock, injury or damage to the Nest Hub (2nd gen) or other property. Do not power your Nest Hub (2nd gen) when it’s wet. Avoid powering your device in direct sunlight.

When powering the device, make sure that the power adaptor is plugged into a power outlet near the device and is easily accessible. Do not force this power adaptor and other plugs or power adaptors into a power socket if space is not sufficient to accommodate both. When disconnecting the power adaptor from a power socket, pull on the adaptor, never on the charging cable. Do not twist or pinch the cable, and do not force a connector into a port. If you receive a message while powering that instructs you to unplug the power adaptor, disconnect the power adaptor. Before attempting to power up again, make sure that both the power adaptor cable connector and the device's input power port are dry and clear of any objects.

This device comes with an AC adaptor that has appropriate certifications. 

Only power your Nest Hub (2nd gen) with the included power adaptor and cable, or compatible accessories. The AC adaptor must be certified with a limited power source output per IEC 60950-1 and/or classified PS1 per IEC 62368-1, rated: 14 volts DC, maximum 1.1 amp failure to use compatible charging accessories can cause fire, electric shock, injury or damage to the device and the accessories. 

Prolonged heat exposure

The Nest Hub (2nd gen) and its power adaptor generate heat during normal operation and comply with applicable surface temperature standards and limits. Avoid prolonged skin contact when the device is in use because exposing skin to hot surfaces for a long period of time may cause discomfort or burns. Do not sleep on or with your device or its power adaptor, or cover them with a blanket or pillow. Be aware of this issue if you have a physical condition that affects your ability to detect heat against your skin.

Child safety

This device is not a toy. Your Nest Hub (2nd gen) may contain (or may come with) small parts, plastic, glass or metal elements, and parts with sharp edges that may cause an injury or create a choking hazard. Children have strangled on cords and cables. Keep the Nest Hub (2nd gen)’s cords and cables out of the reach of children (more than 0.9 metres (3 feet) away) and do not allow them to play with the Nest Hub (2nd gen) and its accessories. They could hurt themselves or others, or could accidentally damage the Nest Hub (2nd gen).

Disposal, transportation and recycling

Dispose of and transport your device, batteries and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion and/or other hazards. Do not open, crush, heat above 45°C (113°F) or incinerate. For more information on recycling your device, batteries and accessories, visit g.co/HWRecyclingProgram

Environmental restrictions

To prevent damage to your Nest Hub (2nd gen)’s parts or internal circuits, do not use or store the device or its accessories in dusty, smoky, damp or dirty environments, or near magnetic fields. Keep it away from heat sources and out of direct sunlight. Do not leave your Nest Hub (2nd gen) inside a vehicle or in places where the temperature may exceed 45°C (113°F), such as on a car dashboard, window sill, near a heating vent, or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the Nest Hub (2nd gen), overheat the battery, or pose a risk of fire or explosion. 

Radio frequency exposure 

This device has been evaluated and meets the applicable regulatory requirements for exposure to radio waves and is designed and manufactured not to exceed the permissible radio frequency (RF) exposure limits. To comply with applicable RF exposure compliance requirements, a distance of at least 20 cm should be maintained between the antenna of this device and persons during device operation.

Radio frequency interference 

Observe rules that prohibit the use of wireless technology (e.g. mobile or Wi-Fi). Your device is designed to comply with regulations governing radio frequency emissions but use of wireless devices can negatively affect other electronic equipment.

Medical device interference

Your device uses radios and other components that emit electromagnetic fields. These electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adaptor at a safe distance away from the pacemaker or other implanted medical device. If you have questions about using your Google device with or near your pacemaker or other implanted medical device, consult your healthcare provider before using your product. If you suspect that your product is interfering with your pacemaker or other implanted medical devices, turn off your Google device and consult your doctor for information specific to your medical device.

Health-related functions 

Your Nest Hub (2nd gen) and its sleep functions are not medical devices and are intended for information purposes only. They are not designed or intended for use in the diagnosis of disease or other conditions, or in the cure, monitoring, mitigation, treatment, or prevention of disease or other conditions.

LEDs

The LEDs visible on your device are safe under reasonably foreseeable conditions as per the requirements in IEC 62471. However, it is recommended that you do not direct the LEDs at anyone’s eyes.

Medical conditions 

A small percentage of users may experience headaches, seizures, blackouts, eye strain, fatigue or dry eyes that are triggered by visual stimuli, such as flashing lights or bright patterns, or use of electronics with displays. Those symptoms can be experienced by people who have never previously experienced such issues. If you have a history of seizures, blackouts, epilepsy, a medical condition, or experience discomfort that you believe could be affected by your Nest Hub (2nd gen), consult a doctor before using your device. Stop using your Nest Hub (2nd gen) immediately and contact a doctor if you experience any symptoms that you believe could be caused or affected by your Nest Hub (2nd gen) (for example, headaches, blackouts or seizures).

Musculoskeletal disorders

Repetitive activities, such as typing, tapping or swiping on the screen of your Nest Hub (2nd gen), may cause discomfort in your fingers, hands, wrists, arms, shoulders or other parts of your body. If you experience any discomfort from such activities, stop using your Nest Hub (2nd gen) and consult your doctor.

Proper handling and usage

Follow these guidelines when using, storing or cleaning your Nest Hub (2nd gen):

Operating temperature

Do not use the Nest Hub (2nd gen) and power adaptor at ambient temperatures lower than 0°C (32°F) or higher than 35°C (95°F). If the interior temperature of the device exceeds normal operating temperatures, you may experience the following behaviours while the device tries to regulate its temperature: reduced performance and connectivity, inability to charge, or powering down of the display or device power down. You may not be able to use the device while it regulates its temperature. Move the device to a cooler (or warmer) location and wait a few minutes before attempting to use it again.

Care and cleaning

Unplug the Nest Hub (2nd gen) and power adaptor before cleaning, during lightning storms or when unused for extended periods of time. Do not clean your Nest Hub (2nd gen) while it is energised as this may cause injury or damage to your device. Avoid solvent and abrasive material that may cause damage to the product surface. Do not use any chemical detergent, powder or other chemical agents (such as benzene) to clean the Nest Hub (2nd gen) or accessories.

To clean your Nest Hub (2nd gen) we recommend gently wiping it with a soft, lint-free cloth. Use a dry cloth for streaks, smudges or dust

Water resistance

Your device is not water resistant. Don’t expose your device to liquids as this can cause a short circuit and overheating. The device and its power adaptor are not water resistant and should not be exposed to liquids.

Magnetic fields

Avoid placing any items containing magnets or which are sensitive to magnetism, such as credit cards, bank cards, audio/video tapes or magnetic memory devices, near this Nest Hub (2nd gen) or its charging cable connector, because you may lose information stored on such items. Items containing information sensitive to magnets should be kept at least 5 cm (2 inches) away from this Nest Hub (2nd gen).

Service and support

Unauthorised repairs or modifications could result in permanent damage to the device and may affect your warranty coverage and regulatory authorisations. Devices should only be repaired by Google or a Google-authorised service provider. Contact customer service for authorised service. If you send your device in for service, you might receive a replacement in place of your original device. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. If the goods are capable of retaining user-generated data then the repair or replacement may result in loss of the data. For online help and support, visit g.co/nest/help. For customer service, visit g.co/nest/contact.

For customer service, call 1800 905 941 (in Australia) or 03 288 9187 (in New Zealand).

Regulatory information

Regulatory information certification and compliance marks specific to Nest Hub (2nd gen) can be found on your device under System settings > Regulatory labels, as well as on the bottom of your device.

EMC compliance statement 

Important: This device and its power adaptor have demonstrated electromagnetic compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions or other electronic devices.

Regulatory information: United States

FCC Regulatory Compliance

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into a socket on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Google could void your authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. These devices may not cause harmful interference.

2. These devices must accept any interference received, including interference that may cause undesired operation.

Model number: GUIK2
Product name: Nest Hub (2nd gen)
Responsible party
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
Contact: g.co/nest/contact

Regulatory information: Canada

Industry Canada, class B

This device complies with ICES-003 class B limits.

This device complies with ISED licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio 

exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: 

(1) l'appareil ne doit pas produire de brouillage, et 

(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

The device for operation in the band 5,150–5,250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. 

Les dispositifs fonctionnant dans la bande de 5 150 à 5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

Regulatory information: UK

UK compliance notice

Hereby, Google LLC declares that radio equipment type: GUIK2 is in compliance with Radio equipment regulation 2017. The full Declaration of Conformity may be found at: g.co/nest/conformity

Restrictions or requirements under Radio equipment regulations 2017

The device is restricted to indoor use only when operating in the 5,150 to 5,350 MHz frequency range in the UK. 

 

 

Wireless information

United Kingdom

Data given here is the maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates.

Radio frequency interference

Google is not responsible for any radio or television interference caused by unauthorised modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorised modification, substitution or attachment is the responsibility of the user. Google and its authorised resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

RoHS compliance

This product is in compliance with Statutory instrument 2012 No. 3032 the restriction on the use of certain hazardous substances in electrical and electronic equipment regulations.

UK REACH

UK REACH (Registration, evaluation, authorisation and restriction of chemicals, statutory instrument 2020 No. 1577) is the UK chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH substances of very high concern (SVHCs). For information, you can contact Google at [email protected]

UK Waste Electric and Electronic Equipment regulations

The WEEE symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product, its electrical accessories and its battery(ies) will help conserve natural resources, protect human health and help the environment.

Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA, USA 94043

Google Commerce Limited UK establishment, Belgrave House, 76 Buckingham Palace Road, London, SW1W 9TQ

Regulatory information: EU

EU compliance notice

Hereby, Google LLC declares that radio equipment type: GUIK2 is in compliance with Directive 2014/53/EU (radio equipment directive). The full Declaration of Conformity may be found at: g.co/nest/conformity 

Restrictions or requirements under Directive 2014/53/EU 

The device is restricted to indoor use only when operating in the 5,150 to 5,350 MHz frequency range in AT, BE, BG, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IE, IT, LT, LU, LV, MT, NL, PL, PT, RO, SE, SI, SK, UK(NI), CH, IS, LI, NO, TR 

 

Wireless information

European Union

Data given here is the maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates.

Radio frequency interference

Google is not responsible for any radio or television interference caused by unauthorised modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorised modification, substitution or attachment is the responsibility of the user. Google and its authorised resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

Waste Electrical and Electronic Equipment (WEEE) directive 

The WEEE symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product, its electrical accessories and its battery(ies) will help conserve natural resources, protect human health and help the environment.

RoHS compliance

This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.

REACH

REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals, EC No. 1907/2006) is the EU chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH substances of very high concern (SVHCs). For information, you can contact Google at [email protected].

Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA, USA 94043

Google Commerce Limited, 70 Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland

Regulatory information: Australia

WLAN function of these devices is restricted only to indoor use when operating in the 5,150 to 5,350 MHz frequency range to reduce the potential for harmful interference to co-channel mobile satellite systems.

Regulatory information: Singapore

Regulatory information: Japan

When operating in 5 GHz (W52/W53), the device is restricted to indoor use only (except communicating to high power radio).

Motion Sense の使用制限

電波天文学への干渉を与える可能性を避けるために、電波天文台の近くではモーションセンスを無効にする必要があります。

This is a class B equipment. Although this equipment is intended for use in a residential environment, it could cause poor reception if used near a radio or a television receiver. Please follow the instructions in the instruction manual.

VCCI-B

 

Regulatory information: India

Recycling, e-waste management and handling statement

In India, this label indicates that this product should not be thrown away with household waste. It should be deposited at an appropriate facility to allow recovery and recycling.

Google declares that your device has been designed and manufactured in compliance with E-Waste (Management) Rules, 2016 (hereafter 'the Rules'), and is specifically in compliance with Rule 16 (1) on the reduction in the use of hazardous substances in the manufacture of electrical and electronic equipment and their maximum allowed concentrations by weight in the homogenous materials (except for the exemptions listed in schedule II).

Improper handling, disposal, accidental breakage, damage or improper recycling of e-waste may present risks, including, but not limited to, fire, explosion and/or other hazards and uncontrolled waste disposal which may be detrimental to/have adverse effects on the environment as it prevents reuse of resources. Some e-waste may contain hazardous chemicals which, if disposed of improperly, may make water, soil and other natural resources toxic. Improper disposal may cause harm to plant, animal and human life.

Regulatory information: Taiwan

台灣 NCC 法規遵循

取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前述合法通信，指依電信管理 法規定作業之無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

[應避免影響附近雷達系統之操作。

Taiwan RoHS 

Regulatory information: Korea

Conformity assessment information:

 

R-C-A4H-GUIK2

Google Nest Hub

Model GUIK2

제조일자: 포장 별도표시 

Google LLC

Made in Vietnam.

EMC Notice: "이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다" 

해당 무선설비는 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없습니다 .

Regulatory information: Mexico

La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada

Electrical ratings: 100–240 Vac, 15.4 W, 60 Hz

Limited warranty

The limited warranty is also available in the Google Hardware Warranty Centre.

©Google and Google Nest Hub and related marks and logos are trademarks of Google LLC