Get help with Google Nest

You can find answers to solve your Nest hardware and Nest Aware subscription issues. You can also learn how to manage your Nest order, shipping, delivery, replacements, and repairs.

Fix issues with Google Nest hardware

Fix general issues with Nest hardware Troubleshoot connectivity & compatibility issues

Tip: Need more help? Contact us here.

Google Nest replacements, warranty, returns & refunds

Check your replacement, repair & return order status Find warranty information

Return a device

Return a Nest device

Tip: Need more help? Contact us here.

Manage your Nest Google Store order

• Track your Nest order
• Edit or cancel your Google Store shipment
• Find details about your Nest purchase in the Order History page

Tip: Need more help? Contact us here.

Google Nest Aware help

Get started with your Google Nest Aware subscription

• What's Nest Aware?
• Try Nest Aware for $0.
• Purchase a Google Nest Aware subscription on the Google Store.
• Learn what you get with a Nest Aware subscription.

Fix an issue with Google Nest Aware

Can’t access recorded video Manage your Google Nest Aware subscription Fix billing issues

Tips:

• For more info on Google Nest or Nest Aware, go to the Google Nest Help Center.
• Need more help? Contact us here.