Notification

Learn more about requesting a price match for your recent Google Store order.

Learn about temporary replacement charges

Advanced replacement warranty services are offered by Google Store.

Temporary authorizations for warranty replacements

  • While we process your warranty request, a temporary hold will be placed on your credit card.
  • If you receive a warranty replacement, you aren’t charged for the replacement device.
  • When you make your replacement order, your payment method is temporarily authorized for the full amount of the device.
  • Based on your card issuer's policies, payment authorizations typically remain on your account for up to 21 business days.

Temporary holds

The temporary hold is just an authorization request. It's not an actual or duplicate charge on your account. If your credit card remains on hold more than 21 business days after you place your warranty replacement order, contact your bank or credit card company.

Related resources

Need more help?

Try these next steps:

Search
Clear search
Close search
Google apps
Main menu
14654486900114032386
true
Search Help Center
true
true
true
true
true
99952
false
false