Advanced replacement warranty services are offered by Google Store.
Temporary authorisations for warranty replacements
- While we process your warranty request, a temporary hold will be placed on your credit card.
- If you receive a warranty replacement, you aren’t charged for the replacement device.
- When you place your replacement order, your payment method is temporarily authorised for the full amount of the device.
- Based on your card issuer's policies, payment authorisations typically remain on your account for up to 21 working days.
Temporary holds
The temporary hold is just an authorisation request. It's not an actual or duplicate charge on your account. If your credit card remains on hold for more than 21 working days after you place your warranty replacement order, contact your bank or credit card company.