When you create a replacement return merchandise authorization (RMA), you can require a signature at delivery for your replacement. A support agent can help you opt into the signature requirement while you request your RMA. To change the signature requirement for your replacement, contact Google Store support.
Important: Not all replacement orders are eligible to change signature requirements.
To find if your order requires a signature, you can check:
- The package confirmation email.
- The package shipped email.
- The delivery carrier tracking information.
- The standard return policy.
