Important: This article only applies if you have a Google Account.
You can use Google Store credit to make purchases from the Google Store.
Important: If your available credit doesn’t cover your entire purchase, use an accepted form of payment for the remaining balance.
Set up your account and get Google Store credit
To set up your account, go to your Google Store settings.
If you find a balance of any amount, including £0.00, you're ready to receive Store credit.
If you find the SET UP button, select it and follow the on-screen instructions.
Manage your Google Store credit
Get Google Store creditYou may earn credit:
- When you trade in an old phone through Google Store
- When you buy a product in an eligible promotion
- From Google directly
The credit is issued and maintained in your Google Pay account associated with your Google Store purchase.
When a credit is issued, you'll get a confirmation email. When tied to a promotion, the credit is only issued after the return period passes.
To check your Google Store credit balance, go to:
- Your Google Store settings
- Or the checkout screen
To use your Google Store credit towards your order, on the checkout screen, tick the box next to ‘Use your Google Store credit’.
Important:
- If your available credit covers your entire order, the amount is deducted from your balance.
- You can't transfer credit to friends or family, different accounts or different payment profiles in an account.
- You can only use credit in the country or region where it was earned, and it can’t be used for purchases in different countries or regions.
- Credit from a promotion expires after one year.
- Credit from a trade-in doesn't expire.
- Credit from a trade-in earned in Japan expires after six months due to local requirements.
You can’t use or transfer your Google Store credit to:
- Other Google products, such as Google Play
- Google services, such as Nest installation
- Subscriptions, such as Google One, Nest Aware or YouTube TV
- Cash out, unless legally required