Manage your call interactions more efficiently. You can:
- Forward calls from specific contacts to your linked phone numbers or directly to voicemail.
- Play custom voicemail greetings to certain contacts.
- Choose to screen calls from specific contacts.
Before you start
On a mobile device, you can view rules. To create, edit or delete rules, on a computer, go to voice.google.com.
View rules
Important: To create, edit or delete rules, on a computer, visit voice.google.com.
You can view rules from your mobile device.
- Open the Google Voice app .
- At the top left, tap Menu Settings.
- Under 'Custom call forwarding', tap Manage rules.
Learn about rules
Rules are applied to a contact or contact group in the order listed on the 'Manage rules' page. If a contact has multiple rules, only the first rule in the list applies.
To rearrange the rules in a certain order:
- On a computer, go to Google Voice.
- At the top right, click Settings .
- On the left, click Calls.
- Under 'Custom call forwarding', click Manage rules.
- Next to the rule, click More actions .
- Select an option:
- Move up in the list.
- Move down in the list.