Send and receive text messages

View the same content in français Deutsch italiano

For Voice for Google Workspace accounts managed by your work or school, text messaging is available only in the US.

With your Google Voice number, you can send text messages at no charge to US and Canadian numbers (excluding the US territories of American Samoa, Guam, the Northern Mariana Islands, Puerto Rico and the US Virgin Islands). Texts sent using Google Voice use Wi-Fi or mobile data from your phone's service plan if you're not connected to Wi-Fi. If you're outside of the US and aren't using Wi-Fi, your mobile phone company might charge you extra roaming fees to send a text.

Use Google Voice for interactive messaging only

Due to operator limitations and to protect against spam, Google Voice messaging is only intended for interactive conversations. It's not intended for bulk messaging, which can result in messages being reported as spam and blocked. If your messages are blocked, refer to the 'Why can't I send text messages?' section below.

If you're a teacher and need to send bulk announcements or notifications, we recommend using email, your school's website, social media sites or other apps for teacher communication.

If you haven't done so yet, download the Google Voice app on your Android device.

Send a text message

You can use the Google Voice app to send text messages to one or more phone numbers.

If you send a text of more than 160 characters to a non-Google Voice number, it'll be sent as multiple messages.

Tip: You can't send texts to five- or six-digit 'short code' numbers.

Open the Voice app .
Open the tab for Messages , and then tap Compose .
From your list of contacts, tap the person you want to send a text message.
At the bottom, enter your message, and then tap Send .
Enter a contact’s name or phone number.
- To create a group text message, add up to 7 names or phone numbers. Group messages can have up to 8 participants, including the person who sends the message.

To include an image with your message, tap select image . If your image is larger than 2 MB, it'll be sent as a smaller file. But GIFs over 2 MB won't be sent.

Why can't I send text messages?

If you send many text messages in a short period of time or recipients mark your messages as spam, Voice may temporarily restrict you from sending more messages.

If you exceed your quota, your messages are blocked. You'll get an error message: 'Message not delivered. You've sent too many messages'.

Text messages that may be blocked

Due to operator limitations and to protect against spam, Google Voice messaging is intended only for 1:1, personal conversations. It's not intended for bulk messaging, which can result in messages being flagged as spam and blocked. Text messaging behaviours that may be blocked include but aren't limited to:

Sending the same text message to multiple recipients, especially when those messages don't receive replies
Sending URL links
Sending large numbers of text messages in a short period of time

If your message is blocked due to spam or abuse, you'll get an error message: 'Message not delivered. See Acceptable Use Policy'.

To learn more, see the Voice Acceptable Use Policy.

What happens when messages are blocked

There are two stages:

Your Google Voice account may be temporarily blocked from calling or sending messages. If this happens, please wait 24 hours and try again.
If you repeat the same behaviour or if the initial behaviour requires immediate intervention, your account will be suspended. If you've received a suspension notice via email or your Google Voice web page, then your access to Google Voice is now suspended. Click Contact us in the suspension notice to appeal.

Cost of text messages

For Voice for Google Workspace accounts managed by your work or school, text messaging is available only in the US.

Messages that you send to US or Canadian numbers don't use Voice credit or your mobile phone plan's text messages.

Messages in the Voice app are sent with data, not with your text messaging plan. Standard data limits and rates apply based on the plan that you have with your operator.

Can't text without a Google Voice number

If you don't have a Voice number, Voice doesn't support text messaging. Use your mobile phone number or set up a full Google Voice account at no charge.

Can't text from recently ported numbers

If you've recently paid to move your Voice number, your texts might not work until three working days after your transfer is complete. You can check when your number porting is complete.

Receive a text message

You can receive text messages from anywhere in the world. Some websites, such as banks or subscription services, won't send text messages to Google Voice numbers. In those instances, you may need to use your mobile operator number.

On your Android device, open the Voice app .
Open the tab for messages . Messages that you haven't read yet are in bold.

If you don't receive a text that you're expecting, check if it got marked as spam. In the top left, tap menu Spam.

Stop getting two notifications for every text

You'll receive new texts in your default text messaging app. If you have the Google Voice app installed, you'll also get text messages there.

To stop getting two notifications, turn off Google Voice text forwarding. Then you'll only get texts in the Google Voice app.

On your Android device, open the Voice app .
At the top left, tap menu Settings.
Tap Forward messages to linked numbers.
Untick the box next to your device number.

Reply to a text message

On your Android device, open the Voice app .
Open the tab for messages .
Tap the text message that you want to reply to.
At the bottom, enter your message and tap send .