Fix issues with other types of payments

Go to the Google Pay Help Centre if you have questions or issues with:

  • Online or in-app payments
  • Payments for Google products and services
  • Payments made with auto-fill on Chrome or Android

If you have an issue with a tap to pay transaction, learn how to fix issues with contactless payments. For other payment issues, use the instructions below.

Use Google Pay on an app or website

You can check out securely wherever Google Pay is accepted. Learn how to pay on an app or website.

Google products and services

Go to the Google Pay Help Centre if you:

  • Want to manage recurring payments and subscriptions
  • Want to learn about or fix issues with payments for Google products or services
  • Have a related question

Dispute a transaction

To cancel a contactless payment made with Google Wallet, contact the merchant.

Learn how to dispute, report or cancel a payment.

About auto-fill

Learn how to fill in forms automatically with saved info, like your addresses or payment info.

Google Pay balance (US only)

If you have the Google Pay app and have any questions about your Google Pay balance, go to these Help Centre articles:

To dispute a payment made with your Google Pay balance card, use this form.

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