Thank you for taking the time to report a bug!
Please review this article to learn what you should include in your bug report.
To minimize back-and-forth questions and shorten fix time, please include as many of the fields below as you can.
Android and iOS
Please include:
- Detailed description
- Waze version
- Device info
- Expected result vs. Actual result
- Were you able to reproduce this every time?
- Did you send logs that showcase this bug?
- If so - Logs date/time
- Importance
- Attachments
Android Auto (including on phone) and Apple CarPlay
Please include:
- Detailed description
- Waze version
- Device / Car / Head Unit info
- Expected result vs. Actual result
- Were you able to reproduce this every time?
- Did you send logs that showcase this bug?
- If so - Logs date/time
- Importance
- Attachments
Routing and RPS / RBS
- For RPS (Routing Production Server) related issues visit the general Routing forum in Waze Discuss..
- For RBS (Routing Beta Server) related issues visit the Routing Beta Server forum in Waze Discuss.
- Send logs after bug was reproduced
Please include:
- Detailed description
- Waze version
- Were you able to reproduce this every time?
- Did you send logs that showcase this bug?
- If so - Logs date/time
- Importance
- Waze username
- Server: were you using RBS or RPS?
- Time of drive / search
- Screenshot
- Permalink from Waze Map Editor to approximate location
- UR link
Examples of helpful and not so helpful routing feedback:
Localization and Translation
Please include:
- Detailed description
- Waze version
- Device info
- Expected result vs. Actual result
- Were you able to reproduce this every time?
- Importance
- Waze username
- Screenshot
Search
Please include:
- Detailed description
- Search query
- Actual result address
- Screenshot
- Time of drive / search
- Waze version
- Device info
- Expected result vs. Actual result
- Were you able to reproduce this every time?
- Attachments
- Waze username
Submitting a bug related to Assistant on Waze?
Please also mention Android Google Search App version (aka "Google app").
Please also mention Android Google Search App version (aka "Google app").