When submitting a bug, please make sure to choose the correct Component.
Not sure which component to choose? Use the table below to find the issue closest to yours:
Component |
Use this component if you encountered an issue regarding... |
|
Ad |
Ads not showing up properly, ads blocking other elements, can't close ad banners, tapping on ad doesn't lead to navigation |
| Closures | Issues while setting closures, getting routed through a closure, etc. |
|
Crashes |
The app crashes |
| ETA | Issues related to the estimated time of arrival |
| GPS & Falcon | GPS connection and "Falcon Snapper" (your exact location) issues |
|
Friends & Contacts |
Shared drives, Beeps, messages, contact list, connected accounts |
|
Installation & Updates |
Installation issues, version update issues |
|
Localization |
Translations and languages |
| Livemap | Issues with the Waze Livemap |
|
Map |
Wrong addresses and places, wrong street / city /region names, POI categories |
| My Waze (Profile, Scoreboard, Inbox) | Issues with the My Waze area in the app |
| Network | Network issues |
|
Parking |
Edit, set and delete parking location, nearby or parking lots not found |
|
Planned drive |
Planned drives, Start State |
|
Reports |
Reporting all real-time road issues and events |
| Reporting Tool | Issues with the Partners Reporting tool |
|
Routing / Navigation |
Routing that is not optimal, wrong detours, inaccurate ETA, routing via closures, issues with routing via restricted zones, wrong or misleading visual or voice directions (use this component for both RPS and RBS bugs) |
|
Search |
Search results, autocomplete search, places, addresses and venues not found, wrong estimated distance in search results, issues with alphanumeric search |
| Sound (Prompts, TTS, Voices) |
No audio, audio stops, navigation sounds and other sounds like podcasts and audio partners, loading a new voice. Text To Speech (TTS): Computerized voices |
|
UI |
Graphics and visual issues like missing letters on the map, black screen, re-center map, map direction, wrong size and location of elements, strange paddings, etc. |
| WME | Issues related to the Waze Map Editor |
|
Other |
If none of the components above fits your bugs description, please use this component |
For more information about submitting bugs see the following articles: