Community Activity
For EDLA device, is android version update a MUST?
Hello there, We want to apply for EDLA certificate, here comes a question about the Android version update.If we pass EDLA with Android 14, should we give another update to Android 15 for the next year or next 2 years?Or we can just keep Android 14. ...
Publishing the same app on multiple MDM, EMM Solutions
Hello All,We assist the underprivileged and are attempting to distribute our application to students who have been provided with EMM-enabled Android devices by the government. However, we've encountered a problem while trying to publish our applicati...
Android version upkeep
Is it mandatory to support 2 subsequent versions of Android say, if we started with Android 13 ?
Contacts issue
Good day, I have problem on my POCO X6 Pro telephone. Amount of contacts no the same as in Google Contact. Also I tried make it customize view but also could not fix the problem. Can you please help me with this question
Factory reset notice after enrolling device
Lizzie, is there a known reason for this to still be occurring? EDIT: sorry just realised this was specific to the Play store not updating, BUT this article is getting referenced elsewhere as the reason for GZT having issues which then cause the de...
Validity of Android Management APIs WebTokens
What is the expiry for the webtoken returned from the createWebToken method: https://developers.google.com/android/work/play/emm-api/v1/enterprises/createWebToken ?
ENROLLMENT IN ANDROID ENTERPRISE PROGRAM
Hi, @Lizzie I was hoping you could guide me to the right person please. We are working on a B2B project, and through our discovery phase we noted that to execute the functionality we want within our APK, we need to build out a working UEM platform. ...
Resolved! No longer accessible from partnerdash.google.com .
Hi All, I am facing a problem accessing the vendor account of the Zero Touch portal. Previously in the partner portal, I selected the account and created the customers under them. But now that the specific vendor account is not available it is creati...
Resolved! Random factory resets after devices complete GZT configuration.
We have had a random number of devices performing a factory reset after GZT enrollment has completed and places devices into MDM solution. The devices we have experienced this on are mostly Rhino but some Samsung tablets. The OS we are mostly dealing...
Resolved! [FIXED] Service Announcement: Available work apps missing in Managed Play Store on device
Updated 12th October, 2023 Current status: Fix implemented Issue description: We've received multiple reports that some approved apps are not displayed in the Managed Play store on devices. Latest update: Hello everyone, Thank you for your pa...
New to the Customer Community? Here are some handy posts to get you started: