These features require turning on Groups for Business.
You can use the Google Groups app to add the following features to any of your organization's groups. You can also manage a group's conversations and members in Google Groups.
Admins can manage any group
As a Groups administrator, you have owner privileges for all groups in your organization. As a result, you can perform all tasks listed below for any of your organization’s groups, whether or not you created the group.
Visit the Learning Center
Steps for using Google Groups to perform tasks listed below are at the Google Workspace Learning Center. Click links below for a specific task. Or visit the Learning Center at Google Groups training and help.
Group identity & email options
| Add a welcome message to a group | |
|---|---|
|
A group's welcome message appears in Google Groups, below the group name on the group’s conversation list. |
Learn how |
| Set up auto replies for a group | |
|
Auto replies are messages sent automatically when people email the group. These replies let senders know their messages have been received. You can set up different auto replies for different types of users. |
Learn how |
| Add a subject prefix to identify group messages | |
|
Make it easy for users to identify group messages in their email inboxes by automatically adding a prefix to each of the group's posts. |
Learn how |
| Add a footer to a group’s email | |
|
For a group’s outgoing messages, you can include a standard Groups footer, a custom footer, or both. |
Learn how |
| Set the group email language | |
|
A group’s email language is used for system-generated text, such as in email digests and footers. |
Learn how |
Group access & roles
| Choose who can see your groups | |
|---|---|
|
Choose whether to make your groups visible to organization members only or anyone on the web. You can also can also limit group visibility to group members only if you use your Admin console to enable hiding groups for your organization. |
Learn how |
| Set who can manage a group’s conversations or members | |
|
Control who can view a group’s conversations, send messages to the group, moderate conversations, or manage members, by assigning members a role. You can also open up some of these tasks to non-members, or even to everyone on the web. Whether you can allow public access to groups depends on organization-wide policies set in your Admin console. |
Learn how |
| Change permissions for a group’s default roles | |
|
Change what owners, managers, and members can do in your group, such as approve messages, view members, or delete posts. |
Learn how |
| Create a custom role for a group | |
|
If you want a role that’s different from the default roles, create a custom role. |
Learn how |
Group conversations
| Make a group a Collaborative Inbox | |
|---|---|
|
Use a group to assign conversations to group members, then track the status of a response. Group members with the correct permissions can assign and manage conversations together. |
Learn how |
| Show or hide a group’s conversation history | |
|
Turn on conversation history for a group so that members can view posts in Google Groups at any time. |
Learn how |
| Post a message to the group | |
|
Start or join conversations in a group by posting a new message or responding to posts at Google Groups. |
Learn how |
| Moderate a conversation | |
|
Review messages before they’re sent to the rest of the group, then approve or block the message.
|
Learn how |
| Search, filter, and label group content | |
|
Search for groups and content, or filter conversations in a group by author, subject, before and after date, and other options. You can also make it easier to search for posts by giving them labels. |
Learn how |
| Lock a conversation | |
|
Lock a conversation in a group to block all replies to posts and other future activity. |
Learn how |
| Mark or delete spam in a group | |
|
Mark or delete group content that contains spam. Or mark an entire group as spam. |
Learn how |
Add features using the API
You can also use the Groups Settings API to add features to your organization's groups. Use of the API requires programming knowledge.
