Why do I need to do this?
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Before you begin
Make sure now is a good time to make this change. It can take time for the rest of the internet to learn about your new MX records. You might keep receiving mail with your old email provider during this time.
To complete this task, open two separate tabs in your web browser, like this:
Tab 1: Get ready to sign in to Shopify
Before you get started, make sure you have the account ID and password you need to sign in to Shopify. If you have trouble signing in to this account, you can get help from Shopify. You can also reset your Shopify password.
Tab 2: Open the Google Workspace setup tool
You get instructions and complete this task using the setup tool. You also use the tool to add any remaining email accounts—every existing address in your company must be associated with a Google Workspace account. You must use the setup tool to complete this task.
If you don't already have the setup tool open in another tab, click below to open it.
I'm stuck and need help
I get an error when I click the blue button
The setup tool is for Google Workspace and Cloud Identity administrators only. It doesn't work with any other Google product.
Make sure you're signing in with an admin account.
It says Gmail is activated for my domain
Your MX records are already set up.
If you're reading this article because your company is having trouble receiving email:
- Check these troubleshooting steps.
- Review some additional problems that can interrupt email delivery.
My email address ends in @gmail.com
Follow these instructions to activate Gmail
Work across the 2 tabs you opened earlier, as follows:
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Tell Google Workspace to activate Gmail
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You might have to wait and try again
Some registrars take longer than others to let the world know that you have a new email provider:
- If Google Workspace can't find your new MX records, come back in a couple of hours and click the Activate button again.
- After you activate Gmail, updates can take up to 48 hours. Until the rest of the internet notices your new MX records, you'll still get email messages in your old email client.
