If you have multiple subscriptions for the same Google service—for example, multiple Google Workspace editions—you can change a user's license option by assigning a license to a different subscription of the service. The user's previous license is freed up.
Note:
- In some cases, if you change a user’s license, it might take up to 24 hours before you can assign the previous license to a different user.
- If you want to reassign a license from one user to another, remove the license from the first user and then assign it to the second user. Go to Assign, remove, and reassign licenses.
Change a user’s license type
You can change a user’s license type in 2 locations in the Google Admin console.
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Change a license on the Users list page-
Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
- In the Admin console, go to Menu
Directory
Users.
- Next to each user’s name you want to change licenses for, check the box.
- At the top, click More
- For any service that has multiple subscriptions available, an arrow appears next to the service name. Click the Down arrow
to expand the list of subscriptions.
- Click the license for the subscription of the service you want to assign.
- Repeat steps 5 and 6 to change the subscription for another service.
- Click Assign. This replaces the users’ currently assigned license type with the new license type.
-
Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
- In the Admin console, go to Menu
- Click the name of the user to whom you want to change the license.
- On the user’s detail page, scroll down to and click the Licenses section to expand it.
- Click the service name. If an arrow appears, this indicates that multiple subscriptions are available for that service.
- Click the Down arrow
- Click the subscription you want. This replaces the users’ currently assigned license type with the new one.
- Repeat steps 5–7 to change the subscription for another service.
- Click Save.
