This page is for administrators who manage groups for an organization. To manage groups for an account that ends in gmail.com, go to Google Groups help. Requires turning on Groups for Business
Sometimes, Google Groups might mark legitimate messages as spam and send them to the moderation queue. To avoid delivery issues, you can relax a group's spam controls to allow delivery of suspected spam.
Note: To limit the worst spam, messages marked as high-confidence spam are always rejected even if you relax the group’s spam controls.
Relax a group’s spam controls
To relax a group's spam controls to allow delivery of suspected spam:
- Sign in to Google Groups.
- Click the name of a group.
- On the left, click Group settings
Posting policies.
- Under Spam message handling, select Post suspicious messages to the group.
- Click Save changes.
Related topics
Still need help?
Contact Google Workspace support.
