You can configure single sign-on (SSO) for a number of cloud apps using the Security Assertion Markup Language (SAML) 2.0 standard. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.
Use SAML to set up SSO for Zscaler
Here's how to set up single sign-on (SSO) using SAML for the Zscaler application.
You must be signed in as a super administrator for this task.
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Step 1: Set up Google as a SAML identity provider-
Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu
Apps
Web and mobile apps.
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Click Add app
- For Enter app name, enter Zscaler.
- In the search results, point to Zscaler Web (SAML) and click Select.
- In the Google Identity Provider details window, for Option 2: Copy the SSO URL, and download certificate:
- Next to SSO URL, click Copy
and save the URL.
- Next to Certificate, click
to download the certificate.
You need these details to complete the setup in Zscaler.
- Next to SSO URL, click Copy
- Leave the Google Admin console open. You'll continue with the configuration in the Admin console after the setup steps in the app.
and save the URL.
to download the certificate.- Open an Incognito browser window and go to the Zscaler sign-in page.
- Sign in with your Zscaler administrator account.
- To add the app as the IdP for the Zscaler service, follow the steps in Adding Identity Providers.
- Return to the Admin console browser tab.
- In the Google Identity Provider details window, click Continue.
- For ACS URL, replace {zscaler-cloud-name} with the name of the cloud your organization is provisioned on. To learn how you can find your cloud name, see What is my cloud name for ZIA?
- For Entity ID, replace {zscaler-cloud-name} with the name of the cloud your organization is provisioned on or enter the Org-Specific Entity ID value you copied from Zscaler in Step 2.
- Click Continue.
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(Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mapping window:
- Click Add Mapping.
- Click Select field
- For App attributes, enter the corresponding app attribute.
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(Optional) To enter group names that are relevant for this app:
- For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
- Add additional groups as needed (maximum of 75 groups).
- For App attribute, enter the groups attribute name of the corresponding service provider.
Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.
- On the Attribute mapping page, click Finish.
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Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu
- Select Zscaler.
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Click User access.
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To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.
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(Optional) To turn a service on or off for an organizational unit:
- At the left, select the organizational unit.
- To change the Service status, select On or Off.
- Choose one:
- If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
- If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
Note: Learn more about organizational structure.
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To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
- Ensure that your Zscaler user account email domains match the primary domain of your organization’s managed Google account.
Zscaler only supports service provider-initiated SSO. To verify the SSO is working:
- Open the Zscaler sign-in page.
- You should be automatically redirected to the Google sign-in page.
- Enter your Google Workspace credentials.
After your credentials are authenticated, Zscaler should open.
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