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With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.
Set up SSO via SAML for Engagedly
Step 1: Set up Google as a SAML identity provider (IdP)-
Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu
Apps
Web and mobile apps.
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Click Add app
- Enter Engagedly in the search field.
- In the search results, hover over the Engagedly SAML app and click Select.
- On the Google Identity Provider details page:
- Copy and save the SSO URL and the Entity ID.
- Download the Certificate.
- Open it and save the contents.
- Click Continue.
- On the Service provider details page, edit the ACS URL, replacing {subdomain} with your Engagedly subdomain.
- Click Continue.
- (Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mapping window:
- Click Add Mapping.
- Click Select field
- For App attributes, enter the corresponding app attribute.
- (Optional) To enter group names that are relevant for this app:
- For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
- Add additional groups as needed (maximum of 75 groups).
- For App attribute, enter the groups attribute name of the corresponding service provider.
Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.
- On the Attribute mapping page, click Finish.
- Open a new incognito browser window and sign in to Engagedly as an administrator.
- Go to Settings
- Populate the following fields with the information you obtained from Google in step 1:
- Identity Provider X.509 Certificate: Use the certificate you downloaded.
- Identity Provider Issuer: Use the Entity ID you copied.
- IdP Provider Single Sign-On URL: Use the SSO URL you copied.
- Confirm that the values for the ACS URL and Entity ID in Engagedly match those of the ACS URL and Entity ID fields in Google.
- Click the Enable SAML option.
- Click Save.
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Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu
- Select Engagedly.
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Click User access.
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To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.
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(Optional) To turn a service on or off for an organizational unit:
- At the left, select the organizational unit.
- To change the Service status, select On or Off.
- Choose one:
- If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
- If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
Note: Learn more about organizational structure.
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To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
- Ensure that your Engagedly user account email IDs match those in your Google domain.
Engagedly supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:
IdP-initiated
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Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu
- Select Engagedly.
- At the top left, click Test SAML login.
Engagedly should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.
SP-initiated
- Navigate to your Engagedly instance. You should be redirected to the Google sign-in page.
- Enter your username and password. After your credentials are authenticated, you are redirected to Engagedly.
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