This page is for administrators who manage groups for an organization. To manage groups for an account that ends in gmail.com, go to Google Groups help.
You can add members without Google Workspace email addresses to groups. If you later create Google Workspace user accounts for those email addresses, group memberships are automatically transferred to the new accounts. Transfers usually happen within 24 hours. However, it can take up to 4 days to transfer all memberships to the new accounts.
Issues that might occur during membership transfers
- The member's Google Workspace profile might be grayed out in the Google Admin console.
- Members might not be able to access or view groups that they belong to.
- Members might not see documents or folders shared with a group.
Group email delivery is unaffected during membership transfers.
Still need help?
Contact Google Workspace support.
