This feature is available with Voice for Google Workspace accounts managed by your work or school. Sign in to your Google Workspace account.
When you have a number that you don’t want to use anymore, you can remove it from your Google Voice service. If you accidentally remove a number or want to reclaim a number, you can get it back. You have at least 30 days to reclaim a removed number. You can do this for numbers provided by Google Voice, but not ported numbers transferred from other service providers.
Release a Voice number
When a number is unassigned, you still have control over that number until it is released.
-
Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
-
In the Admin console, go to Menu AppsGoogle WorkspaceGoogle Voice.
- On the left, click Numbers.
- Check the boxes to select the numbers to release.
- Press Release selected numbers.
- Press Release numbers to confirm in the dialog.
Reclaim a Voice number
-
Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
-
In the Admin console, go to Menu AppsGoogle WorkspaceGoogle Voice.
-
On the left, click Users.
-
Point to the user that you want to assign a reclaimed number to and click Edit.
-
Assign the user the country or region and service address for the number that you want you reclaim.
-
In the Google Voice number field, click Change.
-
Click Add a filterNumber source. Make sure Recently Released box is checked and click Apply.
-
(Optional) In the Search field, enter the number that you want to reclaim and click Search.
-
Next to the recently released number, click SelectAssign.