In the integrated Gmail experience, you can connect any way you want. Send an email, chat one-on-one or in groups, use spaces for team projects, and start or join video meetings—all from Gmail. This article helps you choose the right channels for communicating and collaborating with your groups.
Choose your communication channel
Communication use cases
Wondering which communication channel to use? See the use cases below for recommended best practices.
Get quick answers to questions
Best practice
Use Chat in Gmail for one-on-one or informal group conversations. Learn how to use Chat in Gmail. |
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Collaborate on short-term projects
Best practice |
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Collaborate with formal teams
Best practice Create a space for the team to collaborate on documents and manage task assignments. Learn how to create a space. |
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Share information with social groups
Best practice Use Google Groups to create a group with moderation controls. Learn how to moderate group messages. |
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Share information with professional groups
Best practice Use Google Groups to create a group with moderation controls, and send information to the group email address. Or, use Google Meet for video meetings. Learn how to moderate group messages or use Google Meet for video meetings. |
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Make announcements or communicate with everyone in an organization
Best practice Send email to an organization-wide Google Groups mailing list. Or, use Google Meet to live stream video meetings. Learn how to create an organization-wide group or live stream a video meeting. |