Google Workspace admin guide to accessibility

This page is for Google Workspace administrators. For help using Google Workspace services, see the Google Workspace user guide to accessibility.

This guide is a summary of accessibility features in Google Workspace and other Google services. To learn about more accessibility features, visit the Google Belonging website.

Google's approach to accessibility

Google's mission is to make the world's information more accessible to all users, including people with disabilities, such as visual impairment, colour vision deficiency and hearing impairment.
We're working towards these goals by:
  • Building accessibility into Google products
  • Developing accessibility APIs and services for Android and ChromeOS platforms
  • Supporting open standards to ensure that the ecosystem of web and mobile products is accessible through assistive technologies

Google Workspace users need to work together at any time, so we're investing in development to make collaboration as accessible as possible.

A guiding principle at Google is to focus on the user. We've developed active partnerships with advocacy groups and people with disabilities for their input and feedback. Our Accessibility team is a diverse group. They serve as accessibility consultants within Google and develop the accessibility frameworks that product teams build on.

We strive to have a positive impact on the current state of accessibility in web and mobile products and to continue to serve all of our users. To learn more about accessibility at Google, visit the Google Belonging website.

Google Accessibility Conformance Reports

To make it easier for companies, educational institutions, and government agencies to comply with accessibility standards, we provide transparent information about how our products currently work for people with disabilities.
We offer the following Accessibility Conformance Reports (ACR) based on the ITI Voluntary Product Accessibility Template (VPAT):

VPAT is a registered trademark of the Information Technology Industry Council (ITI).

Choose and set up accessibility tools

Browsers and screen readers

For a list of browsers and screen readers that work best with Google Workspace, visit the Google Workspace user guide to accessibility.

Turn on accessibility features in your Google Admin console

To meet the accessibility needs of your users, you can change Gmail and ChromeOS settings in your Google Admin console for all or just a specific set of users.

For Gmail (available for Google Workspace customers only), you can turn on the following accessibility features: 

  • Turn on POP and IMAP access so users can get their emails in their familiar client. For details, go to Turn on POP and IMAP on and off for users.
  • Let users change the colours and background for Gmail. Users with visual or learning impairments might benefit from the High-contrast theme. Changing themes doesn't affect Gmail content, functionality or any settings you apply, such as a custom logo. For details, go to Gmail themes.
  • Use Google Sync for Microsoft Outlook (GWSMO) to synchronise emails, calendar events and contacts between Google Workspace and Microsoft Outlook. This setup lets users use Outlook as a client for Google Workspace. GWSMO isn't supported for Mac. For details, go to Administrator setup for GWSMO.

For ChromeOS, you can use or turn on the following accessibility features:

  • ChromeVox is the built-in screen reader for ChromeOS and is preinstalled on all Chromebooks and Chromeboxes. To turn on ChromeVox, users press Control+Alt+z.
  • Let users download and use accessibility extensions. For details, go to Overview: Managing Chrome device policies.
  • You can preinstall extensions or applications for your users in your Google Admin console. For details, go to Automatically install apps and extensions.

Google Calendar

With Google Calendar, you can create events, share your schedule and send reminders.

Accessibility features

  • Keyboard accessible
  • Screen reader support
  • Screen magnifiers support
  • Use ARIA tags and element labels
  • Supports Microsoft Outlook as a calendar client

Related topics

Google Chat

You can participate in private or group conversations and use apps to help automate your work.

Accessibility features

  • Screen reader support
  • Keyboard shortcuts

Related topics

Chromebooks

Use a Chromebook to create content, browse the Internet and communicate and collaborate with people.

Accessibility features

  • ChromeVox screen reader
  • High-contrast mode
  • Screen magnification
  • On-screen keyboard
  • Braille device compatibility

Related topics

Chrome Browser

Use Chrome Browser to search the Internet and work with web apps.

Accessibility features

  • Keyboard accessible
  • Screen reader support
  • Full-page zoom
  • Adjusting font face and size
  • High-contrast and custom colour support
  • Chrome Browser extension for high-contrast themes
  • Accessibility extensions, including ChromeVox (screen reader) and ChromeVis (magnify and change colour of text)

Related topics

Google Classroom

You can create and join classes, manage assignments and provide feedback on student work. 

Accessibility features

  • Screen reader support
  • Keyboard accessible

Related topics

Google Cloud 

Google Cloud helps you meet your business challenges head on with cloud computing services, including data management, hybrid & multi-cloud, and AI & ML.

Accessibility features

  • Keyboard shortcuts
  • Accessibility features for the Google Cloud Command Line Interface Interface (gcloud CLI)

Related topics

Google Cloud Search

Use Google Cloud Search to find the information that you need at work. It searches across your organisation's content in Google Workspace services or third-party data sources.

Accessibility features

  • Screen reader support
  • Keyboard accessibility

Related topics

Google Docs

You can create, edit and collaborate on text documents.

Accessibility features

  • Screen reader support, including spoken notifications and collaborator information
  • Keyboard shortcuts for reading, editing and navigation
  • Braille display support to read and edit documents
  • Screen magnifier support
  • Type, edit and format documents using your voice
  • Supports alt text on images

Related topics

Google Drawings

Create, edit and collaborate on drawings and insert them into Google Docs, Sheets or Slides files.

Accessibility features

  • Screen reader support
  • Braille display to read and edit drawings 
  • Screen magnifier support
  • Supports alt text on images
  • Keyboard shortcuts to create, edit and navigate drawings

Related topics

 Google Drive on the web

Create, store and edit files using Google Drive on the web. Users can organise files into folders, store files for access from any device and share files with others.

Accessibility features

  • Screen reader support
  • Keyboard accessibility
  • Third-party app integration
  • Keyboard shortcuts

Related topics

Google Drive sync application

Use the Drive File Stream application to synchronise local files with Google Drive on the web. You can access your files anywhere, at any time, on any device. For details, see Use Google Drive for desktop.

Accessibility features

  • Use screen reader support
  • Turn on keyboard accessibility
  • Use your familiar editing tools
  • Organise files into folders

Related topics

Google Forms

You can create forms, quizzes and surveys, share them with people and track responses.

Accessibility features

  • Screen reader support
  • Keyboard shortcuts to create, edit and navigate forms

Related topics

Gmail

Use Gmail to send and receive emails in Google Workspace. You can also organise messages with labels and inbox tabs.

Accessibility features

  • Screen reader support in standard view and basic HTML view
  • Supports Microsoft Outlook as an email client
  • Supports POP and IMAP for existing email clients
  • Keyboard shortcuts
  • High-contrast theme for the Gmail interface
  • Buttons displayed as text instead of icons
  • Accessibility features in standard view, such as ARIA landmarks, headings, conversation summary announcements, skip links and shortcut keys
  • Core functionality accessible through keyboard 

Related topics

Google Groups

You can create and participate in discussion groups, email lists and support sites.

Accessibility features

  • Screen reader support
  • Keyboard shortcuts
  • ARIA hints on important screen elements

Related topics

Google Meet

Use Google Meet to have video meetings with people inside or outside of your organisation. You can join from a computer, mobile device or conference room.

Accessibility features

  • Screen reader support
  • Live captions
  • Keyboard shortcuts

Note: If you record a video meeting, live captions are not recorded and don't appear when you play the recording.

Related topics

Google meeting room hardware

Use Google meeting room hardware to join and participate in voice and video meetings. 

Accessibility features

  • Spoken feedback
  • Live captions
  • High-contrast mode for classic Hangouts

Note: If you record a video meeting, live captions are not recorded and don't appear when you play the recording.

Related topics

Google Sheets

You can create, edit and collaborate on spreadsheets. 

Accessibility features

  • Screen reader support, including spoken notifications and collaborator information
  • Keyboard shortcuts for reading, editing and navigation
  • Braille display support to read and edit spreadsheets
  • Screen magnifier support
  • Supports alt text on charts and images

Related topics

Google Sites

Create websites that are private, shared with specific people or open to everyone on the web.

Accessibility features

  • Screen reader support
  • Keyboard shortcuts to navigate and edit sites

Related topics

Google Slides

You can create, edit and collaborate on presentations. 

Accessibility features

  • Screen reader support, including spoken notifications and collaborator information
  • Keyboard shortcuts for reading, editing and navigation
  • Braille display support to read and edit presentations
  • Screen magnifier support
  • Voice text entry in speaker notes 
  • Present slides with automated closed captions
  • Supports alt text on images

Related topics

Google Voice

Use Google Voice for calls, text messages and voicemail. You can use your Google Voice phone number to dial domestically and internationally using your web browser and mobile devices.

Accessibility features

  • Screen reader support
  • Keyboard accessible

Related topics

Support and feedback

Note: This guide describes how Google products work with third-party screen readers (such as JAWS, NVDA and VoiceOver) and third-party browsers (for example, Mozilla Firefox) and the configurations that Google recommends.

Google provides no technical support for configuring third-party products. Consult the product's website for the latest configuration and support information. For consulting services, visit the Google Cloud Partner directory.


Google, Google Workspace and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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