You may be able to reopen an Ad Manager account by requesting reactivation.
Requesting reactivation requires having the Administrator user role on the account.
When you request reactivation, we review the request. The review usually takes about a day, but in some cases can take up to two weeks.
If reactivation is approved, you can begin using your account again after accepting the terms.
Reactivate the account
To reactivate the account, choose an option:
- Immediately after closing your account, on the confirmation page that shows, click Reactivate account.
This page shows only once. - Sign in with your account details (username and password) and click Reactivate account.
What if my account isn’t reactivated?
If Ad Manager can’t reactivate your account, try resolving any issues shown when you sign in, such as having a duplicate account, and resubmit your request. Learn more about common reasons accounts can’t be reactivated.
View payment details
To view your closed account’s payment information without reactivating the account, visit payments.
