Why isn't my Preferred Deal line item delivering?

Identify common reasons a Preferred Deal line item isn't delivering and what solutions might be available. Before you begin, make sure you understand the Ad Manager ad selection process.

Is this Preferred Deal line item trafficked in Google Ad Manager?YesNoI'm not sure

What's the status of your Preferred Deal line item?Draft or inactiveReadyDelivering

What is the creative source of this Preferred Deal line item?Advertiser providedPublisher managed

Do you notice any of these programmatic-specific rejection reasons?External buyer did not respondCreatives hosted by a third-party are not allowed on non-personalized trafficBuyer is bidding with an ineligible video MIME type, e.g., VPAIDAd technology provider not allowed by EU user consent settingsProgrammatic Direct requires video ad calls to use an SDK

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