If you pay for Google products or services via invoices received from us, you need to make payments against those invoices regularly. Your products and services might be suspended if you don’t. If this happens, you can pay overdue invoices or request to increase your credit limit.
Most monthly invoicing advertisers can make payments by wire transfer or check, though options might vary in your country. There's no fee for using monthly invoicing, a credit line for which you're approved when you apply. This article will guide you through the steps of making a payment and provide you with a few tips to ensure that your payment is applied as quickly and accurately as possible.
Before you begin
Before you pay an invoice, review the following guidelines:
- We don’t accept credit card payments, and checks can take longer to process than wire transfers.
- If the invoice hasn’t been generated yet, we can’t accept an advance payment.
- Have your invoice handy. It will state the payment options available to you, and you can find banking details at the bottom.
- Remember to always include the associated Google invoice number (not your local tax invoice) and credit memo number with your payments, which can make payment application to your account much faster. If no details are provided with the payment, it might be applied toward the oldest charges in your account first. Make sure to include tax withholding documents, if applicable, and indicate which invoice they should be matched to.
- If you have questions about invoice numbers or payment processing, email the address shown on your invoice.
When to pay
You make payments according to the terms and conditions that you agree to when you enroll in monthly invoicing. These terms will include the number of days that you have to pay your invoice.
Pay online
- Open your payments profile.
- To review your invoices, click the Statement of account tab, then click View open invoices.
- In the Actions menu, click Make a payment.
Pay by wire transfer
- Sign in to your bank portal to make a payment.
- Enter below information in the “additional information" field:
- All the invoice numbers and credit memo numbers (if any)
- Payments profile ID
- Customer name
- Enter all the invoice numbers and credit memo numbers (if any) in the electronic payment form's additional information" field, as shown below:
- Example: 3400000001 / 3400000002 / 3500000003 / 3300000009
- If not all invoice numbers can be included in the electronic payment form, proceed with the following steps:
- On the same day that you send the wire transfer, write to the email address displayed on your Google invoice or to your Collections representative.
- In the subject line, write "Remittance [your company name] [total payment amount].”
- In the message body, include all the invoice numbers and credit memo numbers (if any), with respective payment amounts. Make sure to include tax withholding documents, if applicable, and indicate which invoice they should be matched to.
- Share the remittance information within 3 business days.
Example
Invoice/Credit memo | Amount |
---|---|
3400000001 | $100.00 |
3400000002 | $200.01 |
3500000003 | $300.02 |
3300000009 | -$50.09 |
Pay by check
- Write invoice numbers and credit memo numbers (if any) on your check.
- If you are paying for multiple invoices and need more space than is provided on the check, write or print all invoice and credit memo numbers, with respective amounts, on a separate sheet and include it with your payment.
- Send the physical check to the address displayed at the bottom of your Google invoice.
For check payment outside of the U.S.,
- On the day you send the physical check, write to the email address displayed on your Google invoice.
- In the subject line write "Remittance [your company name] [total payment amount].”
- In the message body, include all invoice numbers & credit memo numbers (if any), with respective payment amounts.
- Share the remittance information within 3 business days.
Example
Invoice/Credit memo | Amount |
---|---|
3400000001 | $100.00 |
3400000002 | $200.01 |
3500000003 | $300.02 |
3300000009 | -$50.09 |
FIFO (first in, first out) policy
By default, you are opted into an automatic payment application on a first in, first out basis, where the incoming payments are automatically applied to the oldest open invoice(s). The setting can be turned on or off based on your preferences. To change your settings, navigate to your Payments profile > Settings > Automatically Apply Payments section.
- On: Automatically applies payments to the oldest invoice(s) first.
- Off: Email remittance information to [email protected] for payments.
Note:
- If Google cannot find or apply your payment, we may contact the Payments contacts listed on your account. Ensure that the contact details are correct and up to date in Settings.
- In cases we do not receive a response, Google may apply payments to your oldest open invoice(s).
- Due to local regulations, the ability to toggle FIFO (automatic payment application) feature on and off is not available in Argentina, India, Indonesia, and Mexico.
Tips for using the FIFO (automatic payment application) feature
- If you have a lot of open invoices, it may be helpful to enable FIFO to avoid having to manually apply each payment.
- If you want to have more control over how payments are applied, you can disable FIFO and manually apply payments to invoices.
- You can change the setting at any time.
If you have any questions about the auto application of payments feature, please contact our support team at [email protected].