Add licenses or change purchase cap

If you need more user licenses for a Google service, how you add them depends on your payment plan for that service:

• Flexible Plan—You automatically get a license when you add a new user. You're charged for the new users in your next monthly payment.
• Annual Plan—If you assign all your user licenses, you can purchase more. We increase your monthly payment to cover the new licenses.

In some cases, you won't be able to add licenses to a subscription: 

• Google Workspace Business Starter, Standard, or Plus subscriptions that have reached the limit of 300 users.
• Free trials that reached the license limit, such as Google Workspace (up to 10 users) or Cloud Identity Premium (up to 50 users).

Add licenses to a Flexible Plan

You or your customer's administrator can add users to the customer’s account.

You won't be able to add licenses toGoogle Workspace Business Starter, Standard, or Plus subscription that has reached the limit of 300 users.

How you're billed: When you add users, any new licenses are added to the invoice sent after the end of the month. You’re only charged for the days that each additional user license is active. For example, if you add 10 new users on the 20th day of the month, the invoice for that month includes a charge for 10 user licenses prorated for 10 days.

1. Sign in to the Partner Sales Console.
2. On the Customers page, click the customer name.
3. In the Quick links section, click Manage Users.
4. Add users individually.

Change the license cap for Flexible Plan

Set a license cap—your customer’s administrator can add users as long as they stay under the license cap.

1. Sign in to the Partner Sales Console.

2. On the Customers page, click the customer name.
3. Click a subscription to view the license cap and assigned licenses.
4. Click the button that shows the number of licenses.
5. In Change license cap, enter the number of licenses.

Add licenses to an Annual Plan

Requirements: In the customers' Admin console, set the link to request licenses.

When the customer starts placing the order in their Admin console, you can add licenses:

1. Sign in to the Partner Sales Console.
2. On the Customers page, click the customer name.
3. Click the subscription.
4. Click the button that shows the current number of licenses.
5. Under Add licenses, enter the number of additional user licenses for your customer.
6. Click Continue to calculate the total licenses and estimated costs.

Note: If by contract you're limited to a maximum number of users in each customer's domain, the number of licenses can’t go over this limit.

7. Review the totals and click Confirm to place your order.
   
   You are billed for the total amount for the year. This amount is not refundable.