Respond to a Google Chat message request

In Google Chat, you don't have to chat with people you don’t know. The first time someone sends you a direct message, you get a request. If you use Google Chat with a Google Workspace account, you may get requests from people within your organization. You can accept requests or ignore them.

What happens when you accept or ignore a message

If you accept a message request

  • The requester can view your basic profile details (name, avatar, email address) and can tell if you're online.
  • You can view all attachments that the person sends and reply to their messages.
  • The requestor can add you to chat spaces.

If you ignore a message request

  • The message goes away. To find the request again, search for the person in Google Chat. You may need to use their  email address when you search.
  • The requestor can't tell you ignored them.
  • You can block the requestor from sending you more requests. Learn how to block a person.

Spam message requests

Google Chat filters messages requests that appear to be spam into a separate section. You can accept or block messages that are marked spam.

Accept or ignore a message request in Chat or Gmail

  1. On your iPhone or iPad, open the Chat app or Gmail app .
    • In Gmail: At the bottom, tap Chat .
  2. Tap New chat and then Message requests.
  3. Tap the name. Their message appears with the request.
  4. Tap Accept or Ignore.
    • Optional: To stop the person from sending you more requests, tap Also block and then Ignore.

 

Related resources

Search
Clear search
Close search
Google apps
Main menu
2187038368400667620
true
Search Help Center
true
true
true
true
true
1026838
false
false