Check payment status

Applies to Cloud Identity Premium and other paid subscriptions in your Google Admin console.

If you purchased your service from a reseller, go here instead |  Do I have a reseller?

See the status of any payment you’ve made in your Google billing account.

See payment status in your Admin console

You're seeing only basic steps

Other important details may apply for your account but you must sign in to see them:

Sign in for more help
Use your administrator account (doesn't end in gmail.com)

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Billingand thenPayment accounts.
  3. Next to your subscription, click View invoices.
  4. Check the status of any transaction in the Description column. Here are messages you might see:
    • Automatic payment scheduled—A bank account payment will occur in the next few days (shows only if your primary payment method is a bank account).
    • In progress—A cost, payment, or adjustment is underway.
    • Payment—A manual payment you initiated from your Admin console has been applied to your account.
    • Automatic payment—An automatic payment has been charged to your account.
    • Payment declined—A manual payment you attempted from your Admin console wasn't successful.
    • Automatic payment declined—An automatic charge we attempted wasn't successful.
If you make a manual payment at the end of a month, an automatic charge for some or all of your balance might already be in progress. In this case, the automatic payment might still occur. See Make a manual payment or pay early.

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
11472156148308364800
true
Search Help Center
true
true
true
false
false