Applies to Cloud Identity Premium and other paid subscriptions in your Google Admin console.
If you’re making a payment to lift a payment failure, go to Fix payment and billing issues instead.
Even if you pay for your Google subscription via auto-pay, you might want to make a manual payment to:
- Cover future costs by paying in advance for several weeks or a month.
- Make payments with a payment method that isn’t your primary or backup.
- Delay an automatic charge by making a payment now toward your balance.
Make a payment
Pay any amount you want. Use any payment method in your billing account, or pay with a new payment method.
Tip: To divide your outstanding balance between payment methods, repeat steps 5–8 for each form of payment until your outstanding balance is paid.
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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In the Admin console, go to Menu
Billing
Payment accounts.
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Click the account ID for your subscription.
- Under Your balance, click Pay Early or Make a Payment.
- On the Make a payment screen, select or add your payment method.
If you pay using a bank account, it may take up to 10 business days for the payment to go through.
- To use the displayed payment method: Skip to step 7.
- To use a different existing payment method: Next to the displayed payment method, click the Down arrow
, and then select a different method.
- To add a new payment method: Next to the displayed payment method, click the Down arrow
- (Optional) To make a card or account your primary payment method for recurring payments, check the Use this payment method box.
- Specify how much you want to pay. The minimum payment is typically $10 USD or equivalent in your currency.
- Click Make a payment.
- Make sure that the payment details are correct, then click Confirm
After your manual payment
- Your account balance updates when the payment is authorized
- Your account returns to its usual billing cycle. You'll receive an automatic charge on the last day of each month.
Manual payment FAQ
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Why was my account charged automatically after making a manual payment?There are 2 reasons why you might be charged after you make a manual payment:
- An automatic payment was already in progress when you initiated your payment.
When you make a manual payment, an automatic charge for some or all of your balance might already be in progress. In this case, the automatic payment could occur, too. This is most likely to happen if you make a payment at the end of the calendar month or a 30-day billing period.
- Your manual payment covered the previous month’s charges and not the upcoming month’s charges.
After you make a manual payment, your account returns to its usual billing cycle. You'll receive an automatic charge one month after your last automatic payment.
- If your manual payment fails and your service is currently active, it will continue to be active until the end of the current billing cycle.
- If your service is in the 30-day grace period because of a payment failure, you’ll still be able to access your account. To prevent suspension, go to Temporary payment failure for the reasons your payment may have failed.
- If your service is suspended and your manual payment fails, you will eventually lose access to your account. Follow these steps to Fix payment and billing issues.
- To avoid service impact, we recommend you use a credit card so that payment is immediate. Manual payments from bank accounts take up to 7 days to clear, while manual payments from a credit card are cleared almost immediately.
- To appeal a pending payment for a bank account, contact Google Workspace support.
- After you make a manual payment, do not try to make a manual payment again as this will result in a duplicate payment.
- You can initiate a payment for an amount greater than your balance at any time. If you do, you prevent yourself from being charged until the extra payment amount has been used up and you've reached the end of your next billing cycle.
- When you pay for more than your account balance, you create a credit on your account. If you have credit on your account, we'll debit your monthly payment from your credit instead of charging your primary payment method.