Reactivate your Google Fi service

You can reactivate Google Fi at any time after you cancel your Google Fi service and close your account.

If your Google Fi account was canceled more than 60 days ago, you can open a new Google Fi account.

Before you reopen your Google Fi account, make sure to pay off any current balance:

  1. Go to payments.google.com.
  2. Select Subscriptions and Services.
  3. Under the “Canceled” tab, find “Google Fi.”
  4. Click Manage.

Reactivate within 7 days

Important: If you’ve already transferred your number to another carrier, contact Google Fi support to bring back your account.

If you cancel your Google Fi service but don’t transfer your number to another carrier, you have 7 days to undo your cancellation:

  1. On your device, go to the Google Fi app Fi or sign in to fi.google.com.
  2. In the banner at the top, tap Reactivate.

Reactivate within 60 days

To reactivate your account for up to 60 days after cancellation, contact Google Fi Support.

If we close your Google Fi account for non-payment, you can pay your balance and open a new Google Fi account through Google Fi Support.

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Get to know Fi

Learn why Fi is a different kind of phone plan and how to get the most out of your Google Fi service. Get step-by-step guides and instructional videos on how to sign up, transfer your number, create a group plan, switch your price plan, etc.

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