Google Fi Wireless mobile broadband consumer disclosure

Price/commercial terms

  Flexible plan Simply Unlimited plan Unlimited Plus plan
Monthly plan charge
(May not/does not include device)
  • $20 calls & texts
  • $15 calls & texts per additional user
  • $10 per GB pay-as-you-go until data level is reached
  • 1 person: $50
  • 2 people: $40 per line
  • 3 people: $30 per line
  • 4 people: $25 per line
  • 5 people: $25 per line
  • 6 people: $25 per line
  • 1 person: $65
  • 2 people: $55 per line
  • 3 people: $45 per line
  • 4 people: $40 per line
  • 5 people: $40 per line
  • 6 people: $40 per line
Monthly data level
  • 1 user: 6 GB
  • 2 users: 10 GB
  • 3 users: 12 GB
  • 4 users: 14 GB
  • 5 users: 16 GB
  • 6 users: 18 GB
N/A N/A
When you exceed data level No additional charges with Bill Protection. Users who exceed 15 GB of data usage (across all their devices) will have their data speeds slowed to 256 kbps for the remainder of their billing cycle, unless they opt out and choose to be charged for additional full speed data usage at $10 per GB. No additional charges. Users who exceed 35 GB of data usage (across all their devices) will have their data speeds slowed to 256 kbps for the remainder of their billing cycle, unless they opt out and choose to be charged for additional full speed data usage at $10 per GB. No additional charges. Users who exceed 50 GB of data usage (across all their devices) will have their data speeds slowed to 256 kbps for the remainder of their billing cycle, unless they opt out and choose to be charged for additional full speed data usage at $10 per GB.
When you don't meet data level N/A (Pay-as-you-go data) N/A N/A
Other Included Services/Features
  • Unlimited domestic talk and text
  • Unlimited international texts
  • Ability to use phone as a Wi-Fi hotspot
  • Coverage in over 200 countries and territories
  • Free calls from Canada and Mexico to the US
  • Free calls from the US to Canada and Mexico
  • Unlimited domestic talk and text
  • International coverage in Canada and Mexico
  • Free calls from Canada and Mexico to the US
  • Free calls from the US to Canada and Mexico
  • Unlimited domestic talk and text
  • Unlimited international texts
  • Ability to use phone as a Wi-Fi hotspot
  • Coverage in over 200 countries and territories
  • Calls to over 50 countries and territories from the US

Learn more about price/commercial terms with Google Fi Plan Information and Frequently Asked Questions.

Other charges & terms

Other monthly fees

- Federal Universal Service Fund

- Federal Regulatory Assessment Fee

- Government taxes and fees, and other provider surcharges may also apply

- Learn more about Google Fi Subscription Information

One-time fees None
Service contract term None
Early termination fee None
Bring your own device

- Yes. Phones Designed for Fi support our network of networks, including T-Mobile and US Cellular. Other phones Compatible with Google Fi support only our T-Mobile network. Learn more about compatible devices.

- Data-only SIM cards available for compatible unlocked GSM devices. Learn more about data-only SIM cards.

Learn more about other charges & terms with Google Fi Terms of Service.

Performance

  2G 3G 4G 5G
Typical Download Speed 40-200 Kbps 400 Kbps-1.4 Mbps 9-47 Mbps 30-75 Mbps
Typical Upload Speed 20-80 Kbps 100-500 Kbps 4-20 Mbps 4-20 Mbps
Typical Latency 400-900 ms 100-450 ms 30-50 ms 30-50 ms

Learn more about performance with Google Fi Coverage Map. You have access to roam onto other carrier networks when you travel into Extended network areas. Coverage speeds and connections may vary in Extended network areas.

Peak LTE and 5G modem capability when operating simultaneously may be lower and is network dependent.

5G service not available in all areas. 5G service, speed and performance depend on many factors including, but not limited to, carrier network capabilities, device configuration and capabilities, network traffic, location, signal strength and signal obstruction. Actual results may vary. For Pixel, go to g.co/pixel/networkinfo for info.

Network Management

  Flexible plan Simply Unlimited plan Unlimited Plus plan
Application-specific network management practices? No Yes. Certain categories of data usage like video may be managed at a particular speed or resolution, like DVD-quality (480p). Yes. Certain categories of data usage like video may be managed at a particular speed or resolution, e.g., DVD-quality (480p).
Subscriber-triggered network management practices?
  • Yes. Google Fi engages in reasonable network management policies to protect its network, systems, equipment, services and users from harm, ensure reliable, quality services to its users, and improve its services.
  • As described above in Price/commercial terms, users that exceed 15 GB total data usage will have data speeds slowed to 256 Kbps, unless they opt out and choose to be charged for additional full speed data usage at $10 per GB.
  • Yes. Google Fi engages in reasonable network management policies to protect its network, systems, equipment, services and users from harm, ensure reliable, quality services to its users, and improve its services.
  • As described above in "Price/commercial terms," users that exceed 35 GB total data usage will have data speeds slowed to 256 Kbps, unless they opt out and choose to be charged for additional full speed data usage at $10 per GB.
  • Yes. Google Fi engages in reasonable network management policies to protect its network, systems, equipment, services and users from harm, ensure reliable, quality services to its users, and improve its services.
  • As described above in Price/commercial terms, users that exceed 50 GB total data usage will have data speeds slowed to 256 Kbps, unless they opt out and choose to be charged for additional full speed data usage at $10 per GB.

Learn more about Network Management with Google Fi Network Policy. Learn more about network policies for our carrier partner T-Mobile.

Privacy

Privacy policy for broadband services described in Google Fi Privacy Notice and Google Privacy Policy.

Complaints/Inquiries

Complaints and inquiries may be addressed in the Google Fi Help Center or you can reach us by requesting a call, chat, or email.

You can also view the FCC Consumer Help Center or reach them at 1-888-225-5322.

Learn more about this disclosure with the FCC Open Internet site.

NOTE: Service may not be available to all locations.

Manufacturer and Developer Inquiries

Manufacturers who want to develop products for use with Google Fi are encouraged to call us at 1-844-TALK-2-FI. For more information, see Google Fi's device management policy.

Google Fi generally accepts all applications that have been certified by Google Play. Visit the Google Play developer console for more information.

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