The following steps explain how to use the SpeedTest by Ookla Desktop app to test the speed of your internet.
Before you get started
Minimum requirements for obtaining Multi-Gig speeds
5 Gig Plan
Minimum specifications:
- 5GBASE-T RJ-45 (Ethernet) or Ethernet Connector for Wide Area Network (WAN) Port
- Minimum one 5GBASE-T RJ-45 Ethernet (LAN)
- Minimum WP2 (or higher) Security
Recommended hardware:
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Apple Mac Studio or Pro
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High-end PCs with 10 Gbps network interface card
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10 Gbps USB adapter for PCs
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Other connected device with a 10 Gbps Ethernet port
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USB 3.0 or higher
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Solid State Drives (SSD) with PCIe 4.0
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PC with 8-core processor or higher
8 Gig Plan
Minimum specifications:
- 10GBASE-T RJ-45 (Ethernet) or Ethernet Connector for Wide Area Network (WAN) Port
- Minimum one 10GBASE-T RJ-45 Ethernet (LAN)
- Minimum WP2 (or higher) Security
Recommended hardware:
- Apple Mac Studio or Pro
- High-end PCs with 10 Gbps ethernet port
- USB 3.0 or higher
- Solid State Drives (SSD) with PCIe 4.0
- PC with 8-core processor or higher
Download SpeedTest by Ookla
- Update the device with the latest version of the operating system and browser.
- Click the link below to download the desktop app.
- If you are unable to use the desktop version, open your browser and go to https://speedtest.net to test the speed of your internet. Read about supported browsers. Note that most browsers max out at about 3 Gbps, so a browser-based test may not show your full 5 Gig speed.
Perform a Speed Test
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For best results, close all applications and other devices before running the speed test.
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Use a wired ethernet connection to obtain maximum speed. If you don't have an ethernet connection, you can perform the speed test with a wireless connection.
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Access the SpeedTest by Ookla from your desktop or browser.
- If you have pop-ups blocked, the speed test may not appear when you click the speed test link. If this occurs, unblock pop-ups temporarily to display the speed test page.
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Click the GO button to start the test. Ensure you're connected to Google Fiber's speed test server by clicking "Change Server" for the best results.
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View the results of your upload and download speeds.
Helpful Tips
- All hardwired speed tests should be conducted using the silver 10G LAN multi-gig ethernet port on the back of the Google Fiber router.
- You won't be able to reach maximum Internet speeds of your chosen Fiber plan when connected by Wi-Fi. Learn more about the maximum possible download speeds achieved using a variety of wireless and connected devices.
- Use an Incognito window in Chrome web browser or a private window in other web browsers.
- Have only one tab open in your web browser when running a speed test.
- If you've run an Internet speed test and believe you still aren't receiving the fastest speeds, here are ways you can improve your Wi-Fi speeds.
Troubleshoot your network connection
- If you tested your Internet speed and feel it's lower than expected, try our Network Troubleshooter to resolve any issues you may have with your Google Fiber Internet connection.