How can I help secure my Fitbit account and data?

This article provides information and resources to help you secure your Fitbit account and data.

If you sign in to Fitbit with your Google Account, see the Google Accounts help article for additional information.

If you're concerned that an unauthorized person has logged into your Fitbit account, see Can someone take over my Fitbit account?

Researchers who want to report a security concern are welcome to participate in our bug bounty program. Law enforcement can contact our legal team directly at [email protected], and journalists should contact us at [email protected].

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How do I see which devices are logged into my Fitbit account?

To see which devices are logged into your Fitbit account, choose a section below:

Fitbit app

If you sign in with your Google Account

From the Today tab , tap your profile picture Fitbit settings.
In the Your data in Fitbit section, tap Manage access to account Manage connected devices.
Tap a device to see more details about the last time it was used to access your account.

If you sign in with your Fitbit login

From the Today tab , and tap the settings icon .
In the Your data in Fitbit section, tap Manage access to account Manage connected devices.
Tap a device to see more details about the last time it was used to access your account

fitbit.com

On the Fitbit settings page, click Manage Account Access under the Settings menu.
Click a device to see more details about the last time it was used to access your Fitbit account.

How do I remove devices that are logged into my Fitbit account?

To help keep your Fitbit account secure, remove or revoke access to devices that:

You don't recognize
Were used to log in to your account at a location or time you don’t recognize
Show a web browser you don’t normally use

To remove a device that is logged into your Fitbit account.

Fitbit app

If you sign in with your Google Account

From the Today tab , tap your profile picture Fitbit settings.
In the Your data in Fitbit section, tap Manage access to account Manage connected devices.
Tap a device to see more details about the last time a logged-in device was used to access your account.
Tap Revoke Access to sign out of your account on that device.

If you sign in with your Fitbit login

From the Today tab , tap the settings icon .
In the Your data in Fitbit section, tap Manage access to account Manage connected devices.
Tap a device to see more details about the last time a logged-in device was used to access your account.
Tap Revoke Access to sign out of your account on that device.

fitbit.com

On the Fitbit settings page, click Manage Account Access under the Settings menu.
Click a device to see more details about the last time it accessed your account.
Click Revoke Access to sign out of your account on that device.

Why was I prompted to change my password when I logged in to my Fitbit account?

If we determine that your password may be unsafe, you might be prompted to change your password before you can log in to your account. For information about how to choose a safe password, see How do I change or reset my Fitbit password?

We recommend that you turn on two factor authentication to make your Fitbit account more secure. For more information, see How do I protect my Fitbit account with two factor authentication?

How do I reset my Fitbit account password?

For more information, see How do I change or reset my Fitbit password?

What should I do if I get a suspicious email from Fitbit?

Contact Fitbit Customer Support if you receive a suspicious email that appears to be from Fitbit or if you suspect you've been a victim of fraud.

How can I help secure my Fitbit account and data?

Keep your Fitbit software and device updated to ensure you receive the latest security updates.

Turn on two factor authentication to add an extra layer of security to your Fitbit account. For more information, see How do I protect my Fitbit account with two factor authentication?

What are Fitbit security updates?

We occasionally provide security updates for Fitbit products and services. For more information, see What's changed in the latest Fitbit device update?

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How can I help secure my Fitbit account and data?

If you sign in with your Google Account

If you sign in with your Fitbit login

If you sign in with your Google Account

If you sign in with your Fitbit login

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