Use this article to learn about using your Google Account to sign in to the Fitbit app. For instructions on how to create a Google Account, refer to How do I create a new Google Account?
What to understand before moving your account
Before we launched Google accounts on Fitbit, you created a Fitbit account by providing information such as your name, email address, and a password. You then used your Fitbit account to log in to the Fitbit app and connect your device to sync data to your account.
A Google Account gives you access to Google services, including Gmail, Drive, Maps, YouTube, and more. You can log in to all Google services with the same account. If you use Gmail or log in to another Google service, you already have a Google Account. For more information, visit the Google Accounts webpage.
Google protects Fitbit customers’ privacy and makes binding commitments with global regulators, confirming that Fitbit users’ health and wellness data won’t be used for Google Ads. This data remains separate from Google Ads data.
During the migration process, you have the opportunity to review and make changes to your Fitbit data and setup. After you complete this process, you can then manage your Fitbit data from your Google Account settings and the Fitbit app. You'll keep all historical data that you choose to move to your Google Account.
Some uses of Fitbit will require a Google Account, including to sign up for Fitbit or activate newly released Fitbit and Pixel devices.
If you have a Fitbit account, you can move it to your Google Account or continue to use your existing Fitbit devices and services with your Fitbit account for as long as it's supported. Support of Fitbit accounts will continue until at least 2025. After that, a Google Account will be required to use Fitbit.
We'll keep you informed about the timeline for ending Fitbit accounts through notices within the Fitbit app, by email, and in help articles.
How to move Fitbit to a Google Account
To move your Fitbit account to a Google account, you'll need to follow these steps:
- In the Fitbit app, tap Settings in the top right.
- Tap Move Account.
- Follow the on-screen instructions.
Note: You need a Google account to complete this process. If you don't have one, create one first. Once you move Fitbit to your Google Account, you can't undo this action.
Move yourself and your family to Google Accounts and stay connected in a family group.
Requirements:
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You must be the main guardian of your Fitbit family and the family manager of your Google family group to move your children to Google accounts.
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When you move Fitbit to your Google Account, only your children who are under 13 (or the applicable age in your country) will move with you. Older children and adults in your family must move Fitbit to Google themselves.
- In the Fitbit app, tap Settings in the top right.
- Tap Move Account.
- On the "Move your family to Google" screen, tap Get started.
- Review who's in your family on Fitbit, and tap Continue.
- Follow the on-screen instructions to create a Google Account for each child.
Note: Some restrictions apply to the number of members that can be part of a Google Family.
It takes a few minutes to move Fitbit to your Google Account. If you change your mind, you can cancel until the final step.
Why should I move Fitbit to my Google Account?
When you move Fitbit to your Google Account, you keep all of your historical Fitbit data along with additional benefits, including:
- A single Google login to manage your connected apps and paired devices.
- Google’s industry-leading privacy and security, along with unified privacy controls.
- A continued commitment to privacy, ensuring that your Fitbit health and wellness data won’t be used for Google Ads and remains separate from Google Ads.
For more information, refer to the related Google blog post.
For children, a Google Account offers access to other Google products, allowing you to set up basic digital ground rules. For more information, refer to the help article Create a Google Account for your child.
Troubleshoot moving Fitbit to a Google Account
- Confirm that you can move your account:
- Tap Settings in the top right.
- A notification to "Move your account to Google" appears when you're eligible to move Fitbit to your Google Account.
- If you receive an error message while moving to Google, your Google Account might not be compatible with Fitbit. Choose a different Google Account, or create a new Google Account.
- If you're eligible but are still having trouble moving Fitbit to your Google Account or logging into Fitbit with your Google Account, contact Customer Support.
Note: You must be the family manager of your Google family group to move your children from Fitbit to Google accounts. If you don't have a Google family group yet, a family group is created when you set up a Google Account for your child.
Error | How to fix it |
Your children need to update their Fitbit accounts |
Before you or your family can move to Google accounts, your children must update their account or be included as part of a Google Family group. Here’s how:
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Your child's Google Account isn't appearing |
1. If you created a Google Account for your child with an adult’s date of birth due to past technical limitations, this birthday now needs to be changed:
2. If you're the main guardian in your Fitbit family and you're the family manager of your Google family group, but your child is in a different Google family group:
3. If you've never created a Google family group before, and your child is part of a different existing family group:
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This Google Account is in a family group |
If you're the main guardian in your Fitbit family and you're part of an existing Google family group but aren't the family manager of that group (for example, you're a parent or a family member):
Your child already has a Google Account but is in a different family group
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You have too many people in your Fitbit family |
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Your Google family group is full | If you can't create a child account because your Google family group is full, remove another member from the family group or create a new Google family group. |
You're in more than one Fitbit family |
Contact Customer Support. |