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For assistance with Fitbit Ace LTE, visit google-support.mirrorblogs.com/fitbitacelte.

How do I connect with friends on Fitbit?

Learn how to connect with friends and family to stay motivated.

For information on how to send messages, join groups, and more, see What should I know about groups in the Fitbit community?

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How do I add Fitbit friends?
  1. From the You tab  in the Fitbit app, under Community, tap Friends.
  2. Choose a method to find friends, then tap the Add Friend icon next to the name or email address of the person you want to add.

You can also send a friend request to a member of the Fitbit community. For more information, see What should I know about groups in the Fitbit Community?

How do I accept or decline Fitbit friend request?
  1. In the Fitbit app, tap the Inbox icon  in the top right.
  2. Tap Messages.
  3. Tap the friend request to open it.
  4. Tap Accept or Ignore.
Who can see my personal information on Fitbit?

When you first created your Fitbit account, your personal information is set to private by default:

  • Birthday (if you sign in with your Fitbit login)
  • Sex, height, and weight
  • Location
  • Friends
  • Badges
  • Lifetime steps, distance, and floors

When you add a friend or join a group on Fitbit, your average daily step count, display name, and profile photo are visible to your friend and other group members. Your About Me information and the date you joined Fitbit is visible to your friends.

Control who sees your personal information in your privacy settings.

How do I manage my privacy settings on Fitbit?
Fitbit app

If you sign in with your Google Account

  1. From the Today tab , tap your profile picture.
  2. Tap Fitbit settings  Social & Sharing  Privacy.
  3. Tap each item to review and adjust your privacy settings.
  4. Tap Save.

If you sign in with your Fitbit login

  1. From the Today tab , tap the settings icon .
  2. Tap Social & Sharing  Privacy.
  3. Tap each item to review and adjust your privacy settings.
  4. Tap Save.
fitbit.com
  1. On the Fitbit settings page, click Privacy under the Settings menu.
  2. For each item, review and adjust your privacy settings.
How do I keep up with my Fitbit friends?

Add friends to compare your 7-day step totals.

From the You tab  in the Fitbit app, tap Friends. Your friends are listed in order, based on their 7-day step total.

Tap a friend to see information they choose to share, such as step average, top badges, and their friends list. Keep in mind that the information visible to you depends on that friend’s privacy settings. If you moved Fitbit to your Google Account, information for some friends might be unavailable until they also move Fitbit to a Google Account.

How do I delete or block Fitbit friends?
  1. From the You tab  in the Fitbit app, under Community, tap Friends.
  2. Tap the friend you want to delete or block.
  3. On their profile, tap Menu .
    • To remove the friend, tap Remove Friend.
    • To block a friend, tap Block User.
How do I unblock someone?
If you sign in with your Google Account
  1. From the Today tab  in the Fitbit app, tap your profile picture.
  2. Tap Fitbit settings  Social & Sharing  Blocked Users.
  3. Find the person you want to unblock  Unblock and confirm.
  4. Confirm you want to send a friend request.
If you sign in with your Fitbit login
  1. From the Today tab  in the Fitbit app, tap the settings icon .
  2. Tap Social & Sharing  Blocked Users
  3. Find the person you want to unblock  Unblock and confirm.
  4. Confirm you want to send a friend request.
What are the privacy settings I can control in the Fitbit app?

You can control these details in your privacy settings:

  • Birthday (if you sign in with your Fitbit login)
  • Sex
  • Height
  • Weight
  • Location
  • Friends
  • Badges
  • Lifetime steps, distance, and floors
  • Average daily step count

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