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For assistance with non Fitbit Ace LTE cases (e.g. Sense, Charge, Ace 3, Versa), visit help.fitbit.com    

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5. Fitbit Ace LTE privacy guide for children & teens

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      Choose your age

 

Ages 7 and 8         Ages 9 to 12        Ages 13+

 

 

Ages 7 and 8

Want to know about your privacy on your Fitbit Ace LTE?

You've come to the right place! Read questions that are most asked by kids, like how your parent may help with your Fitbit Ace LTE, what information Google uses, and more.

Parents, this information only applies to your child’s Fitbit Ace LTE.  For more details, check out our Privacy Notices for Parents and Google’s Privacy Policy and, if you add a payment method to your child’s Fitbit Ace LTE, the Payments Privacy Notice.

What if I want to stop using my Fitbit Ace LTE?

You can stop using your Fitbit Ace at any time you like. Ask your parent for help with this.  

Who is in charge of my Fitbit Ace LTE?

Your parent is in charge of your Fitbit Ace. They can use the Fitbit Ace App to help manage it. You can take charge of your Fitbit Ace when you're older.

Your parent can do things like:

  • Change the PIN code on your Fitbit Ace.
  • See where your Fitbit Ace is and if you’re wearing it.
  • Set times your Fitbit Ace won’t work - For example, when you’re at school.
  • Call you or send you a message.
  • See how much you’ve moved while wearing your Fitbit Ace, like how many steps you’ve taken.
  • Choose who you can call or send messages with using your Fitbit Ace.
  • Choose if you can use the ‘friends’ feature on your Fitbit Ace.
  • See who you’ve set up as a friend on your Fitbit Ace and remove friends from your Fitbit Ace.
  • Set up a payment card so you can buy things using your Fitbit Ace.
  • Remove or lock your payment card.
  • See if you’ve used your Fitbit Ace to buy something.

 

 

How and why does Google use my information?

Your Fitbit Ace LTE is made by Google. We may save information that you or your parent give us, like your name and birthday. We also save information when you use your Fitbit Ace. We work hard to keep this information safe, and we use it for different reasons — like making your Fitbit Ace and the Fitbit Ace App better.

 

Eejie Ages 7 and 8 illus 2

With your parent, learn more about some ways we might use your information:

  • Make your Fitbit Ace and the Fitbit Ace App work: For example, we make some games on your Fitbit Ace work by using the number of steps you’ve taken.

  • Make your Fitbit Ace and the Fitbit Ace app better: For example, if something is broken, we can use information to fix it.

  • Protect Google, our users, and the public: We use information to keep people safer online.

  • Keep your payments safe: For example, to check for suspicious activity.

  • Make new products: We learn how people use Fitbit Ace to get ideas for new Google things we can build.

  • Communicate with you: For example, we might use your name to send you messages on your Fitbit Ace. 

You can ask your parent to contact Google if you want to see or delete some of the information about you. Your parent can do this by visiting my account.google.com.

Does Google ever share my personal information with others?

There are a few reasons we may share your personal information, like your name, outside of Google. If we share this information, we take steps to make sure it's protected.

We may share some personal information:

  • With your parent and family group on Google.
  • With people your parent says can call or send messages with you on your Fitbit Ace.
  • With friends you set up on your Fitbit Ace.
  • With companies we work with.
  • With your payment card provider and companies they work with.
  • When your parent tells us it’s okay.
  • When we need to for legal reasons.
Eejie Ages 9 to 12

Who else can see what I share?

Eejie Ages 7 and 8

Your parent will choose people you can call or message with on your Fitbit Ace.  These people will be able to see your name so they can call you and send you messages.

You can set up friends on your Fitbit Ace.  We’ll tell your parent and your friends’ parents if you do.  Your friends on your Fitbit Ace can:

  •  See your name.
  • See your eejie and house you create for them on your Fitbit Ace.
  • See how many tickets and XP you have from using your Fitbit Ace.
  • See some information about how much you’re moving when you’re wearing your Fitbit Ace. 

Want to learn more? You can learn more about privacy and your Google Account in our Family Link privacy guide for children and teens. You can also ask your parent to help you read our Privacy Policy and Payments Privacy Notice.

Ages 9 to 12

Want to know about your privacy on your Fitbit Ace LTE?

You've come to the right place! Here’s where you can learn how Google collects and uses information as you use your Fitbit Ace LTE. You’ll also learn how your parent may help you manage your Fitbit Ace LTE.

Parents, this information only applies to your child’s Fitbit Ace LTE.  For more details, check out our Privacy Notices for Parents and Privacy Policy and, if you add a payment method to your child’s Fitbit Ace LTE, the Payments Privacy Notice.

What if I want to stop using my Fitbit Ace LTE?

You can stop using your Fitbit Ace at any time for any reason. Ask your parent for help with this.  

Who is in charge of my Fitbit Ace LTE?

Right now, your parent is in charge of your Fitbit Ace. They can use the Fitbit Ace App to help manage it until you’re old enough to manage it yourself. 

Your parent can do things like:

  • Change the PIN code on your Fitbit Ace.
  • See where your Fitbit Ace is and if you’re wearing it.
  • Set times your Fitbit Ace won’t work - For example, when you’re at school.
  • Call you or send you a message.
  • See how much you’ve moved while wearing your Fitbit Ace, like how many steps you’ve taken.
  • Choose who you can call or send messages with using your Fitbit Ace.
  • Choose if you can add friends on your Fitbit Ace.
  • See who you’ve set up as a friend on your Fitbit Ace and remove friends from your Fitbit Ace.
  • Set up a payment card so you can buy things using your Fitbit Ace.
  • Remove or lock your payment card.
  • See if you’ve used your Fitbit Ace to buy something, including details like how much you spent and where you spent it.

 

 

How and why does Google use my information?

Your Fitbit Ace LTE is made by Google. We collect information that you or your parent give us, like your name and birth date, and we collect information as you use your Fitbit Ace. We work hard to keep this information safe, and we use it for things like making our products more useful to you.

 

 

For example, we collect data to:

  • Make your Fitbit Ace and the Fitbit Ace App work: For example, we make some games on your Fitbit Ace work by using the number of steps you’ve taken.
  • Make your Fitbit Ace and the Fitbit Ace app better: For example, if something is broken, we can use information to fix it.
  • Protect Google, our users, and the public: We use information to keep people safer online, like detecting and preventing fraud.
  • Keep your payments safe: For example, to make sure your payment card and payments are secure.
  • Make new products: We learn how people use Fitbit Ace to get ideas for new Google products we can build.
  • Communicate with you: For example, we might use your name to send you messages on your Fitbit Ace. Always ask a parent before opening messages from someone you don't know.

You can ask your parent to contact Google if you want to see or delete some of the information about you. Your parent can do this by visiting myaccount.google.com.

Does Google ever share my personal information with others?

There are a few reasons we may share your personal information, like your name and email address, outside of Google. If we share this information, we take steps to make sure it's protected.

We may share some personal information:

  • With your parent and family group on Google.
  • With people your parent says can call or send messages with you on your Fitbit Ace.
  • With friends you set up on your Fitbit Ace.
  • With companies we work with.
  • With your payment card provider and companies they work with.
  • When your parent tells us it’s okay.
  • When we need to for legal reasons.

Eejie Ages 9 to 12

Who else can see what I share?

Eejie Ages 7 and 8

Your parent will choose people you can call or message with on your Fitbit Ace. These people will be able to see your name so they can call you and send you messages.

You can set up friends on your Fitbit Ace. We’ll tell your parent and your friends’ parents if you do. Your friends on your Fitbit Ace can:

  • See your name.
  • See your eejie and house you create for them on your Fitbit Ace.
  • See how many tickets and XP you have from using your Fitbit Ace.
  • See some information about how much you’re moving when you’re wearing your Fitbit Ace.

Want to learn more? You can learn more about privacy and your Google Account in our Family Link privacy guide for children and teens. You can also ask your parent to help you read our Privacy Policy and Payments Privacy Notice.

 

Ages 13+

Want to know about your data on your Fitbit Ace LTE?

The Google Privacy Policy explains how Google collects, uses and discloses your information on your Fitbit Ace LTE. The Payments Privacy Notice explains how Google collects, uses and discloses your information when you use the payment features of the Fitbit Ace LTE.

Here are some key points:

Who is in charge of my Fitbit Ace LTE?

If you're over 13, you might manage your Fitbit Ace yourself, or your parent might help manage it. You can check if your parent is managing your Fitbit Ace by visiting Settings and tapping on ‘Google’. If you see ‘Parental Controls’ this means your parent is managing your Fitbit Ace.

What can my parent see and do?

If your parent is managing your Fitbit Ace LTE, they can use the Fitbit Ace app to do things like:

  • Change the PIN code on your Fitbit Ace.
  • See where your Fitbit Ace is and if you’re wearing it.
  • Set times your Fitbit Ace won’t work - For example, when you’re at school.
  • Call you or send you a message.
  • See how much you’ve moved while wearing your Fitbit Ace, like how many steps you’ve taken.
  • Choose who you can call or send messages with using your Fitbit Ace.
  • Choose if you can add friends on your Fitbit Ace.
  • See who you’ve set up as a friend on your Fitbit Ace and remove friends from your Fitbit Ace.
  • Set up a payment card so you can buy things using your Fitbit Ace.
  • Remove or lock your payment card.
  • See if you’ve used Fitbit Ace to buy something, including details about the transaction like the merchant location and amount. 

 

 

You can find out more about how your parent manages your Google Account in the Family Link Privacy Guide for children and teens

How and why does Google collect and use my information?

We collect information that you give us, like your name and birth date, and we collect information as you use your Fitbit Ace LTE.  If your parent is helping you manage your Fitbit Ace LTE, we may also collect your location. We work hard to keep this information safe, and we use it for things like making our products more useful to you. 

 

For example, we collect data to:

  • Protect Google, our users, and the public: We use data to keep people safer online, like detecting and preventing fraud.
  • Provide our services: We use data to provide our services.  For example, we use the number of steps you take to help measure if you’ve achieved your movement goal, and we use your Fitbit Ace’s location to help you find it if it’s lost.
  • Maintain & improve our services: For example, we can track when your Fitbit Ace stops working as it’s supposed to. 
  • Keep your payments safe: For example, to ensure the security and validity of the payment card and transactions requested using it.
  • Develop new services: Data helps us develop new services. 
  • Measure performance: We use data to measure performance and understand how our services are used.
  • Communicate with you: For example, we might use your email address to send you a notification if we detect suspicious activity.

How can I decide what Google saves?

Did you know that your Fitbit Ace has settings and that you can change them now, or later in Settings?

  • How your Fitbit Ace LTE uses location

You can allow apps and services to use your Fitbit Ace LTE’s location. Google may also collect and use location data to help provide and improve services that use location.  For example, it can help figure out a more accurate location for you, or help you find your device if you lose it. If your parent is helping you manage your Fitbit Ace LTE, they control this setting.

  • How your Fitbit Ace LTE can help make other devices and Google services better

You’ve probably noticed that apps sometimes crash or stop working. You can allow your Fitbit Ace LTE to send information about how it is working to Google, so Google can diagnose problems and fix them for you and other people. Google may also let app developers know about these problems. If you have the Web & App Activity setting turned on on your Google Account, the data may also be saved to your account.

 

Eejie Ages 9 to 12

You can see or delete some of the information Google collects about you, or delete your Google Account, by visiting myaccount.google.com. If your parent is managing your Fitbit Ace LTE, you’ll need their help.

 

Does Google ever share my personal information with others?

 

 

 

Eejie Ages 7 and 8

We don’t share your personal information with companies, organizations, or individuals outside of Google except in limited cases, like when we’re legally required to. If we share this information, we take steps to make sure it's protected.

We may share some personal information:

  • With your parent, if your parent is helping you manage your Fitbit Ace LTE.
  • When you give us permission.
  • For legal reasons, including with your parent if required by applicable law.
  • As necessary to process your purchases and set up and maintain your payment card.
  • If we believe that providing it may be necessary to do things like detect fraud, security or technical issues or protect against harm to the rights, property or safety of Google, our users, or the public as required or permitted by law.
  • For external processing. We provide personal information to companies we work with to process data based on instructions we give them. For example, we use external companies to help us with customer support, and have to share personal information with the company in order to respond to user questions.
 
To learn more about these topics, you can always check our Privacy Policy and Payments Privacy Notice
 
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