On this page
Why this issue is happening
For one or more of your vehicle offers, you’ve included an automobile with the condition [condition] attribute set to “new” and the mileage [mileage] attribute set to 200 units (km or miles) or greater.
How to fix your issue
To resolve this issue:
- Verify that the vehicle is accurately a "new" vehicle. If it is a "used" vehicle, then change the value of the condition
[condition]attribute to “used”. - Alternatively, remove this offer from your product data.
Fix products one by one directly in Merchant Center
Go to Products in Merchant Center, then select the Needs attention tab.
Use the filter icon
above the table to find all products affected by your issue.
Click on the title of the product you want to fix, then click Edit product.
Remove the offer or change the value for the condition
[condition] sub-attribute to “used”.
Click Save.
Fix multiple products at once
Go to Products in Merchant Center, then select the Needs attention tab.
Use the filter icon
above the table to find all products affected by your issue.
Select the download icon
to download a list (.csv) of all affected products for all issues or this particular issue.
Cross reference the downloaded list with your uploaded product data and make sure to remove the offer or change the value for the condition
[condition] sub-attribute to “used”.
Reupload your corrected product data to Merchant Center using your chosen upload method.
Next steps
After making the requested changes, check that you’ve fixed the issue by making sure it’s no longer listed on the “Needs attention” page.
Keep in mind: It may take some time for your change to be reflected on the “Needs attention” page.
