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Why this issue is happening
For one or more of your products, you’ve submitted the value “in_store” for the option [option] sub-attribute of the vehicle fulfillment [vehicle_fulfillment] attribute or specified a store code for the store code [store_code] attribute. According to our information, you have not been approved for in-store vehicle fulfillment and therefore are not eligible to submit this value for this attribute.
How to fix your issue
To resolve this issue, you must be approved for in-store vehicle fulfillment. If you only intend to sell vehicles online, you can resolve the issue by taking the following steps:
- Submit a blank value for the store code
[store_code]attribute in your primary feed. - Submit a value of “online” for the option
[option]sub-attribute.
If your account is not approved for vehicle ads, either don’t submit this offer or follow the steps to become a vehicle seller.
Fix products one by one directly in Merchant Center
Go to Products in Merchant Center, then select the Needs attention tab.
Use the filter icon
above the table to find all products affected by your issue.
Click on the title of the product you want to fix, then click Edit product.
Remove the vehicle fulfillment
[vehicle_fulfillment] attribute or change the value for the option [option] sub-attribute to reflect the fulfillment type for which your account is approved.
Click Save.
Fix multiple products at once
Go to Products in Merchant Center, then select the Needs attention tab.
Use the filter icon
above the table to find all products affected by your issue.
Select the download icon
to download a list (.csv) of all affected products for all issues or this particular issue.
Cross reference the downloaded list with your uploaded product data and make sure to remove the vehicle fulfillment
[vehicle_fulfillment] attribute or change the value for the option [option] sub-attribute to reflect the fulfillment type for which your account is approved.
Reupload your corrected product data to Merchant Center using your chosen upload method.
Next steps
After making the requested changes, check that you’ve fixed the issue by making sure it’s no longer listed on the “Needs attention” page.
Keep in mind: It may take some time for your change to be reflected on the “Needs attention” page.
