Change address and contact settings

 

At any time, you can make changes to your billing contact information in your Google Ads account.

The specific contact information that you can change, and how you change it, depends on your billing payment setting: automatic payments, manual payments or monthly invoicing.

Advertisers on automatic or manual payments

With Google Ads, you can make payments before your ads show (manual payments) or automatically make payments after your ads show (automatic payments).

Update your business address or phone number

Before changing your contact information, bear the following in mind:

  • Your business address is the company address that you entered when you created your Google Ads account, and it appears on your account's invoices. Each Google Ads account can have only one business address.
  • A billing address is what your credit card company or bank has on file. We use it to verify your payment information. If needed, you can enter a different billing address for each payment method, because the billing address doesn't have to match your company address.
  • Keep your information up to date. We can't change invoices that have already been generated, even if they have the wrong address.

Here's how to update your business address or phone number:

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click Settings. Go there now
  3. In the 'Payments profile' section, find 'Business name and address'.
  4. Click the pencil icon Edit and update your information.
  5. Click Save
Note: If you wish to change the billing country for your account, please contact Google Ads support.
Change email preferences (billing notifications)

Email preferences determine which emails we send to the payments contacts listed in your account. A contact can be set to receive all email, administrative only or no email.

Here's how to update your billing notification details:

  1.  In your Google Ads account, click the Billing icon Billing icon.
  2. Click Settings. Go there now
  3. In the 'Payments contacts' section, click the pencil icon Edit to update an existing contact, or click Add new contact to set notifications for a new email address.
  4. Click Save

Advertisers on monthly invoicing payment setting

Monthly invoicing is a payment setting in which Google extends a line of credit to you for your advertising costs, and you receive an invoice each month that you pay by cheque or bank transfer. If your account uses monthly invoicing and you'd like to change your billing information, click the links below.

Before you start

To manage billing settings, you need to log in with Admin, Standard or Billing-only access to the paying manager account and from there, navigate to the client account.

Bear in mind: For advertisers on monthly invoicing, the 'Payments profile' section is not editable. If you're on monthly invoicing and would like to edit your business address or phone number, please contact us.
Update the bill-to address shown on your invoice

By default, your invoice shows your registered business address. If you'd like to change the address shown, follow these steps at least 15 days before the end of the month:

  1.  In your Google Ads account, click the Billing icon Billing icon.
  2. Click Settings. Go there now
  3. In the 'Payments account' section, find 'Bill-to address'.
  4. Click the pencil icon Edit and select an existing address or click Add a new address.
  5. Enter your information, then click Save.
Note: If you wish to change the billing country for your account, please contact Google Ads support.
Update the address used to mail or email your invoice

Change your invoice delivery postal address or email address by the 25th of the month for your changes to take effect the following month.

  1.  In your Google Ads account, click the Billing icon Billing icon.
  2. Click Settings. Go there now
  3. In the 'Payments account' section, find 'Email invoice delivery' or 'Mail invoice delivery', then click the pencil icon Edit to add or delete an address.
  4. Click Save
  5. If you'd like to get a new invoice based on your changes, click on Invoices at the side of the page, then the invoice number in the table.
  6. When the invoice appears, click on Regenerate invoice with updated information at the top of the page.
Email addresses on file for invoice delivery will need to be verified.
Change email preferences (billing notifications)

Email preferences determine what kinds of emails we send to the payments contacts listed in your account. Here's what each level means:

  • All payments email: All emails about accounts, including information related to payments and invoices
  • Administrative payments email only: Essential emails, such as a potential account suspension or requests to approve new product accounts.
  • No payments email: The contact will not receive emails related to billing and payments.

To add more contacts to receive all billing-related emails, contact your sales representative or support team.

Tip

  • Some billing-related emails (to verify an email address or opt out of receiving notifications) contain links that expire. This helps to prevent accounts from being misused. If your link expired and you need a new one, then try a link from a more recent email or have an account administrator resend one to you.

Advertisers on monthly invoicing payment setting

Monthly invoicing is a payment setting in which Google extends a line of credit to you for your advertising costs, and you receive an invoice each month that you pay by cheque or bank transfer. If your account uses monthly invoicing and you'd like to change your billing information, click the links below.

Before you start

To manage billing settings, you need to log in with Admin, Standard or Billing-only access to the paying manager account and from there, navigate to the client account.

Bear in mind: For advertisers on monthly invoicing, the 'Payments profile' section is not editable. If you're on monthly invoicing and would like to edit your business address or phone number, please contact us.
Update the bill-to address shown on your invoice

By default, your invoice shows your registered business address. If you'd like to change this address, then contact us.

Update the address used to email your invoice

Your tax invoice is sent to the primary billing contact on your account. If you need to change it, then contact us.

Change your Google Ads invoice email delivery address by the 25th of the month for your change to take effect the following month. Here's how:

  1.   In your Google Ads account, click the Billing icon Billing icon.
  2. Click Settings. Go there now
  3. In the 'Payments account' section, find 'Email invoice delivery' then click the pencil icon Edit to edit.
  4. Click Add new email address and enter your information.
  5. Click Save
  6. If you'd like to get a new invoice based on your changes, click on Invoices at the side of the page, then the invoice number in the table.
  7. When the invoice appears, click on Regenerate invoice with updated information at the top of the page.
Email addresses on file for invoice delivery will need to be verified.
Change email preferences (billing notifications)

Email preferences determine what kinds of emails we send to the payments contacts listed in your account. Here's what each level means:

  • All payments email: All emails about accounts, including information related to payments and invoices
  • Administrative payments email only: Essential emails, such as a potential account suspension or requests to approve new product accounts.
  • No payments email: The contact will not receive emails related to billing and payments.

To add more contacts to receive all billing-related emails, contact your sales representative or support team.

Tip

  • Some billing-related emails (to verify an email address or opt out of receiving notifications) contain links that expire. This helps to prevent accounts from being misused. If your link expired and you need a new one, then try a link from a more recent email or have an account administrator resend one to you.

Advertisers on monthly invoicing payment setting

Monthly invoicing is a payment setting in which Google extends a line of credit to you for your advertising costs, and you receive an invoice each month that you pay by bank transfer. If your account uses monthly invoicing and you'd like to change your billing information, then click on the links below:

Bear in mind: For advertisers on monthly invoicing, the 'Payments profile' section is not editable. If you're on monthly invoicing and would like to edit your business address or phone number, please contact us.
Update the address used to email your invoice

Change your invoice delivery email address by the 25th of the month for your change to take effect the following month.

  1.   In your Google Ads account, click the Billing icon Billing icon.
  2. Click Settings. Go there now
  3. In the 'Payments account' section, find 'Email invoice delivery' then click the pencil icon Edit to edit.
  4. Click Add new email address and enter your information.
  5. Click Save
Email addresses on file for invoice delivery will need to be verified.
Change email preferences (billing notifications)

Email preferences determine what kinds of emails we send to the payments contacts listed in your account. Here's what each level means:

  • All payments email: All emails about accounts, including information related to payments and invoices
  • Administrative payments email only: Essential emails, such as a potential account suspension or requests to approve new product accounts.
  • No payments email: The contact will not receive emails related to billing and payments.

To add more contacts to receive all billing-related emails, contact your sales representative or support team.

Tip

  • Some billing-related emails (to verify an email address or opt out of receiving notifications) contain links that expire. This helps to prevent accounts from being misused. If your link expired and you need a new one, try a link from a more recent email or have an account administrator resend one to you.

You can change the billing contact information in your Google Ads account at any time.

The specific contact information that you can change, and how you change it, depends on your billing payment setting: automatic payments, manual payments or monthly invoicing.

Advertisers on automatic or manual payments

With Google Ads, you can make payments before your ads show (manual payments) or automatically make payments after your ads show (automatic payments).

 

Update your business address or phone number

Before changing your contact information, bear the following in mind:

  • Your business address is the company address that you enter when you set up your Google Ads account. It appears on your account's invoices. Each Google Ads account can have only one business address.
    • If you created your Google Ads account using a CUIT (as a business), then you won't be able to edit your business address since it's associated with your tax ID.
    • If you created your Google Ads account using a DNI (as an individual), then you can edit your business address at any time.
  • A billing address is what your credit card company or bank has on file. We use it to verify your payment information. If needed, you can enter a different billing address for each payment method, because the billing address doesn't have to match your company address.

Here's how to update your business address or phone number:

  1.   In your Google Ads account, click the Billing icon Billing icon.
  2. Click Settings. Go there now
  3. In the 'Payments profile' section, find 'Business name and address'.
  4. Click the pencil icon Edit and update your information.
  5. Click Save

Notes

  • If you change your business address (but not your CUIT number), you can make this change in your account by contacting the Support Centre. If you want to change your CUIT number (or CUIT number and address), make sure you have no remaining balance and then contact us. For support to be able to process an address change we will need a legal document that proves the change.
  • If you wish to change the billing country for your account, please contact Google Ads support.
Change email preferences (billing notifications)

Email preferences determine which emails we send to the payments contacts listed in your account. A contact can be set to receive all email, administrative only or no email.

Here's how to update your billing notifications:

  1.   In your Google Ads account, click the Billing icon Billing icon.
  2. Click Settings. Go there now
  3. In the 'Payments contacts' section, click the pencil icon Edit to update an existing contact, or click Add new contact to set notifications for a new email address.
  4. Click Save

Advertisers on monthly invoicing payment setting

Monthly invoicing is a payment setting in which Google extends a line of credit to you for your advertising costs, and you receive an invoice each month that you pay by cheque or bank transfer. If your account uses monthly invoicing and you'd like to change your billing information, click the links below:

Before you start

To manage billing settings, you need to log in with Admin, Standard or Billing-only access to the paying manager account and from there, navigate to the client account.

Bear in mind: For advertisers on monthly invoicing, the 'Payments profile' section is not editable. If you're on monthly invoicing and would like to edit your business address or phone number, please contact us. 
Update the email address for your invoice

Change your invoice delivery email address by the 25th of the month for your changes to take effect the following month.

  1.   In your Google Ads account, click the Billing icon Billing icon.
  2. Click Settings. Go there now
  3. In the 'Payments account' section, find 'Email invoice delivery', then click the pencil icon.
  4. Click x to delete an address or Add new email address to enter new information.
  5. Click Save
Email addresses on file for invoice delivery will need to be verified.
Change email preferences (billing notifications)

Email preferences determine what kinds of emails we send to the payments contacts listed in your account. Here's what each level means:

  • All payments email: All emails about accounts, including information related to payments and invoices
  • Administrative payments email only: Essential emails, such as a potential account suspension or requests to approve new product accounts.
  • No payments email: The contact will not receive emails related to billing and payments.

To add more contacts to receive all billing-related emails, contact your sales representative or support team.

Tip

  • Some billing-related emails (to verify an email address or opt out of receiving notifications) contain links that expire. This helps to prevent accounts from being misused. If your link expired and you need a new one, try a link from a more recent email or have an account administrator resend one to you.

Changing VAT details

Trying to change your VAT (Value Added Tax) information? If so, then please see our other article about taxes in your country.

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