How it works
If you’d like to access your own canceled account, sign into Google Ads with the email address and password you previously used with your account. Learn more about Hiding and unhiding accounts.
If you’re using a manager account and you’d like to access a canceled managed account, use the following steps:
- Sign in to your Google Ads manager account.
- At the top of the page, click the arrow next to your manager account name and customer ID.
- Click the "Account status" filter underneath the search bar.
- Check the box next to “Canceled” then click Apply.
- Click the name of the canceled account you’d like to view.
Once you are in the canceled account , you can view your past account performance, check your billing information, and even reactivate your account. Note that just signing in to your canceled account will not restart your ads or cause you to accrue costs. However, if you resume your ads, you'll reactivate your account and begin accruing cost again.
Keep in mind
Accounts that are canceled will not be accessible via the Google Ads API. You won’t be able to view data or make changes for canceled accounts via the API.
Troubleshooting
If you can't remember your username or password, click Can't access your account? at the bottom of the sign-in box. Either enter your email address to reset your password or click Forgot your username? to recover your account's email address.
