Worldwide phone support information

If you need help with your Google Ads account, you can call one of Google’s worldwide agents for support. Keep in mind that while calls from a landline are free, you may be charged for calls from a mobile phone based on your operator. This article explains how to find your country’s support number.

Tip: Worldwide phone support may not be available for all advertisers. You can use the following resources:

Before you begin

To prepare for a call with one of Google’s phone support agents, take the following steps:

  • Confirm that you have access to the account you want to discuss. During your call, you may be asked to verify your support request. Verification may occur as a prompt on a compatible smartphone device, or as a request to sign into Google Ads and click the verification link in the help menu.
  • Find your Google Ads customer ID. To discuss account information with a support agent, you’ll need to provide your Google Ads customer ID. This 10-digit number is located in the upper right corner of your Google Ads account. Learn more about how to Find your Google Ads customer ID.

Determine your country’s support number

After you’ve found your Google Ads customer ID and confirmed your account access, select a country from the dropdown menu below. In addition to your country’s phone number, you can view operation times and available support languages.

 
Country Phone number Hours Days Language
United States 1-866-246-6453 9 am - 8 pm ET Monday - Friday English, Spanish
Country Phone number Hours Days Language
Argentina 0800-222-4664 or
541152468682
9 am - 6 pm ART Monday - Friday Spanish
Country Phone number Hours Days Language
Australia +611800417697 9 am - 6 pm AEST Monday - Friday English
Country Phone number Hours Days Language
Austria 0800 080 509 9 am - 6 pm GMT+1 Monday - Friday German
Country Phone number Hours Days Language
Azerbaijan

7(495)213-3225

Russian local number. Call
will be charged according
to international tariff.

24 Hours a day (MSK) Monday - Friday Russian
Country Phone number Hours Days Language
Bangladesh +8809610991098 8AM - 4PM BST Monday - Friday English, Bengali
Country Phone number Hours Days Language
Bahrain 800- 81301

8 am - 5 pm GMT+3

11 am - 4 pm GMT+3

Sunday - Thursday

Friday

Arabic, English
Country Phone number Hours Days Language
Belarus 8 820 00110581 24 hours a day (MSK) Monday - Friday Russian
Country Phone number Hours Days Language
Belgium 0800 81334 9 am - 6 pm GMT+1 Monday - Friday Dutch
0800 81334 10 am - 6pm GMT+1 Monday - Friday French
Country Phone number Hours Days Language
Bolivia 800-100-677 or 50321133725 9 am - 5 pm BOT Monday - Friday Spanish
Country Phone number Hours Days Language
Bosnia & Herzegovina 0800 82871 9 am - 6 pm GMT+1 Monday - Friday English
Country Phone number Hours Days Language
Brazil 0800-709-4664 9 am - 5 pm BRT Monday - Friday Portuguese
Country Phone number Hours Days Language
Bulgaria 008-001-164-481 10am - 7pm GMT+2 Monday - Friday English
Country Phone number Hours Days Language
Cameroon +237 690200288 9am - 4pm UTC+1 Monday - Friday English, French
Country Phone number Hours Days Language
Canada 1-866-2GOOGLE
(1-866-246-6453)
9 am - 8 pm EST Monday - Friday English
Country Phone number Hours Days Language
Chile 800-801-031 or +56 2 2618-8301 9 am - 5 pm CLT Monday - Friday Spanish
Country Phone number Hours Days Language
China

86 800 990 9020

This number is only accessible from landline phones.

86 400 8100 838

This number is accessible to landline and mobile phones.

9:30 am - 6:00 pm CST Monday - Friday Mandarin Chinese
Country Phone number Hours Days Language
Colombia 01800 7541 453 or 57 1508 6292 9 am - 5 pm COT Monday - Friday Spanish
Country Phone number Hours Days Language
Costa Rica 0800-054-4664 or 50625397312 9 am - 5 pm CST Monday - Friday Spanish
Country Phone number Hours Days Language
Croatia 0800805970 9 am - 6 pm GMT+1 Monday - Friday English
Country Phone number Hours Days Language
Czech Republic 800 701 675 9 am - 5 pm CET Monday - Friday Czech
Country Phone number Hours Days Language
Denmark

806 02340

We may not have any Danish speaking representatives available to answer your call. In this case, your call will be answered by an English speaking member of our Nordics team.

9 am - 6 pm GMT+1 Monday - Friday Danish
Country Phone number Hours Days Language
Dominican Republic 1800 751 3465 or 18299569748 9 am - 5 pm AST Monday - Friday Spanish
Country Phone number Hours Days Language
Ecuador 1800 000 038 9 am - 5 pm ECT Monday - Friday Spanish
Country Phone number Hours Days Language
Egypt 0800-000-0211

7 am - 4 pm GMT+2

Sunday - Thursday

Arabic, English, French
Country Phone number Hours Days Language
El Salvador 800 6861 or 50321366400 9 am - 5 pm CST Monday - Friday Spanish
Country Phone number Hours Days Language
Estonia 800 0044 496 10 am - 7 pm GMT+2 Monday - Friday English
Country Phone number Hours Days Language
Finland

0800 94457

We may not have any Finnish speaking representatives available to answer your call. In this case, your call will be answered by an English speaking member of our Nordics team.

10 am - 7 pm GMT+2 Monday - Friday English
Country Phone number Hours Days Language
France 0805 540 905 9 am - 6 pm GMT+1 Monday - Friday French
Country Phone number Hours Days Language
Germany 0800 589 4011 9 am - 6 pm GMT+1 Monday - Friday German
Country Phone number Hours Days Language
Ghana +233 596993585 11 am - 6 pm GMT+2 Monday - Friday English
Country Phone number Hours Days Language
Greece 00800-441-481-96 9 am - 5 pm GMT+2 Monday - Friday Greek
Country Phone number Hours Days Language
Guatemala 1800-300-0077 9 am - 5 pm CST Monday - Friday Spanish
Country Phone number Hours Days Language
Honduras 800-279-1938 9 am - 5 pm CST Monday - Friday Spanish
Country Phone number Hours Days Language
Hong Kong 85238506603 9:30 am - 6:00 pm HKT Monday - Friday English
85238506602 9:30 am - 6:00 pm HKT Monday - Friday Cantonese
Country Phone number Hours Days Language
Hungary 0680-983-840 9 am - 5 pm CET Monday - Friday Hungarian
Country Phone number Hours Days Language
Iceland 8007410 8 am - 5 pm GMT Monday - Friday English/Danish
Country Phone number Hours Days Language
India 1800 309 7586

9 - 6 pm IST

9 - 5 pm IST

Monday - Thursday

Friday

English, Hindi
Country Phone number Hours Days Language
Indonesia

(001)* 803 0177 052 *or 007/008/009 *or

+62 21 50851978

9 am - 6 pm WIB Monday - Friday Indonesian & English
Country Phone number Hours Days Language
Ireland 3531 653 3934 9 am - 6 pm GMT  Monday - Friday English
Country Phone number Hours Days Language
Israel 1-809-448554 9 am - 6 pm GMT+2 Sunday - Thursday Hebrew
Country Phone number Hours Days Language
Italy 800-906-913 9 am - 6 pm GMT+1 Monday - Friday Italian
Country Phone number Hours Days Language
Japan 120 220 165

9:30 am - 6 pm JST

Monday - Thursday

Japanese
120 220 165

9:30 am - 4 pm JST

​Friday Japanese
Country Phone number Hours Days Language
Jordan 0800-22-520

7 am - 4 pm GMT+2

Sunday - Thursday

Arabic, English
Country Phone number Hours Days Language
Kazakhstan +7 7273495075 24 hours a day (MSK) Monday - Friday Russian
Country Phone number Hours Days Language
Kenya +254202215370 11am - 6pm GMT+2 Monday - Friday English
Country Phone number Hours Days Language
South Korea +82 800-851-501

9:30 am - 6 pm KST (from 28th Feb onwards)

Monday - Friday Korean
Country Phone number Hours Days Language
Latvia 8000 4371 10 am - 7 pm GMT+2 Monday - Friday English
Country Phone number Hours Days Language
Lithuania 37052051148 10 am - 7 pm GMT+2 Monday - Friday English
Country Phone number Hours Days Language
Luxembourg (352) 800 21186 10 am - 6 pm GMT+1 Monday - Friday French
(352) 800 21186 9 am - 6 pm GMT+1 Monday - Friday German
Country Phone number Hours Days Language
Malaysia 1800-815-872 9 am - 6 pm MYT Monday - Friday Bahasa Melayu, English
Country Phone number Hours Days Language
Mauritius 802 033 0012 12pm - 7pm GMT+3 Monday - Friday French, English
Country Phone number Hours Days Language
Mexico +52 5550913071 9am - 5pm CDT Monday - Friday Spanish
Country Phone number Hours Days Language
Moldova 0800-61464 (This number is only accessible from landline phones. If you are trying to reach us from another subscriber, please email us via the "Contact Us" form above with your number and inquiry and we will try to call you back promptly.) 10 am - 6 pm GMT+2 Monday - Friday Romanian, English
Country Phone number Hours Days Language
Morocco 0800092297

5 am - 2 pm GMT

Sunday - Thursday

Arabic, English, French
Country Phone number Hours Days Language
Nigeria +23412778440 9am - 4pm GMT Monday - Friday English
Country Phone number Hours Days Language
Netherlands 0800 020 2736 9 am - 6 pm GMT+1 Monday - Friday Dutch
Country Phone number Hours Days Language
New Zealand 0800-726230 9 am - 6 pm NZST Monday - Friday English
Country Phone number Hours Days Language
Nicaragua 18002260390 or 505 2268 1111 9 am - 5 pm CST Monday - Friday Spanish
Country Phone number Hours Days Language
Norway

800 58 242

We may not have any Norwegian speaking representatives available to answer your call. In this case, your call will be answered by an English speaking member of our Nordics team.

9 am - 6 pm GMT+1 Monday - Friday English
Country Phone number Hours Days Language
Oman 800-77592

9 am - 6 pm GMT+4

12 am - 5 pm GMT+4

Sunday - Thursday

Friday

Arabic, English
Country Phone number Hours Days Language
Pakistan 0080090033027 or 0080090033047 7AM - 3PM PST Monday - Friday English, Urdu
Country Phone number Hours Days Language
Panama 00800 054 4664 or 5078336741 9 am - 5 pm EST Monday - Friday Spanish
Country Phone number Hours Days Language
Paraguay 009 800 542 0070 9 am - 5 pm PYT Monday - Friday Spanish
Country Phone number Hours Days Language
Peru 0800-53777 or 5117083725 9 am - 5 pm PET Monday - Friday Spanish
Country Phone number Hours Days Language
Philippines

1-800-1-110-1295

This number is only accessible from PLDT landline phones. If you are trying to reach us from another subscriber, please email us via the "Contact Us" form below with your number and inquiry and we will call you back promptly.

9 am - 6 pm PHT Monday - Friday English
Country Phone number Hours Days Language
Poland 800 702 380 8 am - 5 pm CET Monday - Friday Polish
Country Phone number Hours Days Language
Portugal 800-209-083 9 am - 1 pm GMT Monday - Friday Portuguese
Country Phone number Hours Days Language
Puerto Rico 1-866-954-7482 9 am - 5 pm AST Monday - Friday Spanish
Country Phone number Hours Days Language
Qatar 8000-150

8 am - 5 pm GMT+3

11 am - 4 pm GMT+3

Sunday - Thursday

Friday

Arabic, English
Country Phone number Hours Days Language
Romania 0800-896-880 10 am - 6 pm EET Monday - Friday Romanian, English
Country Phone number Hours Days Language
Russia 8 800 100 4664 24 hours a day (MSK) Monday - Friday Russian
Country Phone number Hours Days Language
Saudi Arabia 800-844-8221

8 am - 5 pm GMT +3

Sunday - Thursday

Arabic, English, French
Country Phone number Hours Days Language
Senegal 221 818001925 8 am - 3 pm GMT-1 Monday - Friday English, French
Country Phone number Hours Days Language
Serbia 0800190176 9 am - 6 pm GMT+1 Monday - Friday English
Country Phone number Hours Days Language
Singapore 18005218590 9 am - 6 pm SGT Monday - Friday English
Country Phone number Hours Days Language
Slovakia 0800 004 406 9 am - 5 pm GMT+1 Monday - Friday Slovak
Country Phone number Hours Days Language
Slovenia 080 080 200 9 am - 6 pm GMT+1 Monday - Friday English
Country Phone number Hours Days Language
South Africa 0800 000 777 10 am - 5 pm GMT+2 Monday - Friday English
Country Phone number Hours Days Language
Spain +34 900 800 624 9 am - 6 pm GMT+1 Monday - Friday Spanish
Country Phone number Hours Days Language
Sri Lanka 0112475622 or 0112475628 7:30 AM - 3:30 PM SLST Monday - Friday English
Country Phone number Hours Days Language
Sweden

0200 125 776

We may not have any Swedish speaking representatives available to answer your call. In this case, your call will be answered by an English speaking member of our Nordics team.

9 am - 6 pm GMT+1 Monday - Friday Swedish
Country Phone number Hours Days Language
Switzerland 080 000 23 43 9 am - 6 pm GMT+1 Monday - Friday German, French, Italian
Country Phone number Hours Days Language
Taiwan 0800-233-013 9:30 am - 6:00 pm CST Monday - Friday Mandarin Chinese
Country Phone number Hours Days Language
Thailand 02-844-9920 9 am - 6 pm ICT Monday - Friday Thai & English
Country Phone number Hours Days Language
Turkey

00800-4488-25333 - Accessible via landlines only, toll-free

0850 390 2000 - Accessible via landline and mobile, toll-free

0212 375 5260 - Accessible via landline and mobile, standard operator charges may apply

10 am - 6 pm EEST Monday - Friday Turkish
Country Phone number Hours Days Language
Uganda 256 414238043 11 am - 6 pm GMT+2 Monday - Friday English
Country Phone number Hours Days Language
Ukraine 0-800-502162 10 am - 6 pm EET Monday - Friday Ukrainian
Country Phone number Hours Days Language
United Arab Emirates 8000 444 0862

9 am - 6 pm GMT +4

Sunday - Thursday

Arabic, English, French
Country Phone number Hours Days Language
United Kingdom 0800 169 0409 9 am - 6 pm GMT Monday - Friday English
Country Phone number Hours Days Language
Uruguay 0004-054-414 or 59829034534 9 am - 5 pm UYT Monday - Friday Spanish
Country Phone number Hours Days Language
Venezuela 0800-100-5607 9 am - 5 pm VET Monday - Friday Spanish
Country Phone number Hours Days Language
Vietnam

122 892 94: Toll-free for Viettel operator

120 11 429: Toll-free for VTI and VNPT operators (landline and mobile), Toll-free for Vinaphone operators (mobile only)

9 am - 6 pm ICT (from 8th March onwards)

Monday - Friday Vietnamese & English

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