Taiwan-specific Billing Issues

Please use this form only if your Google Ads account billing country is Taiwan, and your question is related to GUI or specific to Taiwan local issues.

Contact name *

End Customer Company Name

What is the name of the company being advertised? If you belong to an agency, please provide the name of the company that you’re managing the campaigns for. This will help us route your case to the best available agent.

Contact email *

Account Login Email ID *

Email CCAdd additional field

Include email address(es) of those you would like to CC on this submission.

Select a Google Ads Customer ID *

If you are an agency or someone who manages multiple Google Ads accounts, please do not enter the Customer ID for your Google Ads Manager Account. Please select the Customer ID for the individual account. Learn how to find your Google Ads customer ID.

Payments profile ID *

12-digit number [xxxx-xxxx-xxxx]

Payments profile primary contact email ID *

Current payment setting *

Please select your issue *

GUI number *

GUI issuance date *

Correct tax ID that should be shown on your GUI *

Date of Payment *

Payment amount *

Please select your issue *

Affected month(s) *

Additional details

Please provide as much detail as possible.

If your account is suspended, you may not be eligible to get a refund until your account is cleared of suspension. Click here to appeal.

Do not complete this form.

Please submit your request via this form instead.

Summary of the issue *

Please be as detailed as possible.

Submit an attachment

How would you like a Google expert to respond? *

Our support teams are available in following hours

Please provide a phone number we can call to reach you *

Keep in mind: We'll do our best to call you, but we still might email you if that's the quickest way to give you help.

Please inform the preferred time we can call to reach you *

Taiwan-specific Billing Issues

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