The lights and LEDs of your Nest Wifi Pro, Nest Wifi, or Google Wifi devices show the status of your network or Wifi device. Each light color and pattern has a different meaning and represents what your device is doing during setup. They can also indicate network problems.
Note: Light colors are different for the Nest Wifi Pro router, Nest Wifi router, Google Nest Wifi points, and Google Wifi points. First, confirm what Wifi device you own.
Understanding the Status Light on Google Nest Wifi Pro
Color | What it means | What to do |
---|---|---|
No light | The router has no power. |
Check that the power cable is properly connected to your router and a working wall outlet. If your device is already set up and the light appears off, check your light brightness settings in the app. If there's stil no light, contact customer support. |
The device is online and you've turned off the status light in the Google Home app. | You're online. | |
Solid white |
The device is online. Note: By default, the light is turned on for online Nest Wifi Pro routers, but you can turn it off in the Home app. |
You're online. |
Fast pulsing white | The device is booting up. | Wait for the device to boot up. This takes about a minute. When it's done, it'll slowly pulse blue to let you know it's ready for setup. |
The device is updating. | Wait for the device to complete the update. | |
Slow pulsing blue | The device is ready for setup. | Use the Home app to set up your router. |
Fast pulsing blue | Pairing is in progress. | Wait for the device to complete pairing. |
Solid yellow |
Router is factory resetting. Note: A solid yellow light during setup also indicates a network error on your device. |
This can take up to 10 minutes. When it's done, the device will reset itself |
Slow blinking yellow | There's a network error or WAN connectivity was lost
Note: This can also be seen on the Nest Wifi Pro mesh point. |
Check that the Ethernet cable is connected to both your router and modem, and both devices are turned on. You might need to unplug, then plug in each device again. Learn more about fixing network errors. |
Fast blinking yellow | The device encountered an error during setup. | Something went wrong. Wait for the device to slowly pulse blue, then try to pair the device again. |
You're holding down the reset button and factory resetting the device. | If you keep holding down the reset button, after about 12 seconds, the light will turn solid yellow. Once it's solid yellow, let go of the factory reset button. | |
Fast blinking red | Something's wrong. | Critical failure. Factory reset the router. If the light stays red, contact customer support. |
Color | What it means | What to do |
---|---|---|
No light |
Router has no power or the light was dimmed in the app. |
Check that the power cable is properly connected to your router and to a working wall outlet. If your device is already set up and the light appears off, check your light brightness settings in the app. If there's still no light, contact Wifi customer support. |
Solid white, no light, solid white |
Device is booting up. |
Wait for the device to boot up. This takes about a minute. When it's done, it will slowly pulse white, letting you know it's ready for setup. |
Slowly pulsing white | Device is ready for set up. |
Use the Home app to set up your router. |
Solid white | Router is online and all is well. | You're online. Enjoy! |
Pulsing yellow | There is a network error. |
Check that the Ethernet cable is connected to both your router and your modem and both devices are turned on. You might need to unplug and plug in each device again. Learn more about fixing network errors. |
Fast blinking yellow |
You are holding down the reset button and are factory resetting this device. |
If you keep holding down the reset button, after about 12 seconds, the light will turn solid yellow. Once it is solid yellow, let go of the factory reset button. |
Solid yellow | Router is factory resetting. | This can take up to 10 minutes. When it's done, the device will reset itself and start pulsing white, letting you know it's ready for setup. |
Solid red | Something is wrong. | Critical failure. Factory reset the router. If the light stays red, contact Wifi customer support. |
The light ring on the bottom of the point shows various statuses.
Note: The 2 white LEDs on the top of the point indicate volume control and help you know where to touch to control volume. These will appear when music is playing and your hand gets close or when you touch the volume controls.
Color | What it means | What to do |
---|---|---|
No light Note: When Nest Wifi points are set up, lights will only appear when you’re interacting with the device. |
Nest Wifi point has no power or the light was dimmed in the app. |
If there's still no light, contact Wifi customer support. |
Solid orange | The microphone is muted and turned off. |
On the back of the point, move the switch to turn it back on. |
Fast pulsing yellow | You’re about to factory reset the device. |
Continue holding the factory reset button to reset the device, or let go to stop. |
Solid yellow | The device is resetting. | Wait for the device to reset itself. It may take several minutes. When it’s ready for set up, the device will slowly pulse white. |
Slowly pulsing yellow | There is a network error. |
Check the connections between your modem and your router or primary Wifi point. You might need to unplug and plug in each device again. If your network is working, but a particular point isn’t. Try restarting your point in the Home app. If that doesn’t fix the issue, factory reset your point and set it up again. |
Slowly pulsing white |
Device is booting up or is ready for set up. |
Use the Home app to complete set up. |
Fast pulsing white
Fast pulsing white |
Google Assistant is listening, thinking, or responding. or You or someone in your home has a notification or reminder. |
Once your device is set up, the light will pulse white when interacting with your Google Assistant. This is working properly. The light will also pulse white when you have a notification or reminder. This will last for 10 minutes or until the person assigned the reminder asks “Ok Google, what are my reminders?" |
Flashing white | Someone in your home is receiving a notification or reminder. | Ask “Ok Google, what are my reminders?" |
Pulsing blue | You are receiving a call. | Tap the top of the point or say “Ok Google, answer the call.” |
Solid red | Point has an issue. | Factory reset the point. If the light stays red, contact Wifi customer support. |
As of Jan 11, 2023, OnHub is no longer supported.
Color | What it means | What to do |
---|---|---|
No light | Wifi point has no power or the light was turned off in the app. |
Check that the power cable is properly connected to your Wifi point and a working wall outlet. If your Wifi point is already set up and the light is off, check your light brightness settings in the app. If there's still no light, contact Wifi customer support. |
Solid white | Wifi point is online and all is well. |
You're online. Enjoy! Note: For OnHub, this light will be teal. |
Pulsing blue |
Wifi point is ready for setup. |
Set up the Wifi point in app. The light will turn solid white once the Wifi point is online. |
Solid blue | Wifi point is factory resetting itself. | This can take up to 10 minutes. When it's done, the Wifi point will reset itself and start pulsing blue, letting you know it's ready for setup. |
Pulsing orange | Wifi point has no internet connection. | Check that the Ethernet cable is properly connected to your primary Wifi point and modem. Learn more about fixing network errors. |
Pulsing red | Wifi point has an issue. | Factory reset the Wifi point. If it continues to pulse red, contact Wifi customer support. |
Fix your Wifi device problem
Seeing an orange or yellow light on your Wifi device? Click the button below, then follow the steps to solve the problem.
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