Wi-Fi device light meanings: Understanding LED indicators

The lights and LEDs of your Nest Wifi Pro, Nest Wifi or Google Wifi devices show the status of your network or Wi-Fi device. Each light colour and pattern has a different meaning and represents what your device is doing during setup. They can also indicate network problems.

Note: Light colours are different for the Nest Wifi Pro router, Nest Wifi router, Google Nest Wifi points and Google Wifi points.

Nest Wifi Pro router

Colour	What it means	What to do
No light	The router has no power.	Check that the power cable is properly connected to your router and a working wall socket. If your device is already set up and the light appears off, check your light brightness settings in the app. If there's still no light, contact customer support.
No light	The device is online and you've turned off the status light in the Google Home app.	You're online.
Solid white	The device is online. Note: By default, the light is turned on for online Nest Wifi Pro routers, but you can turn it off in the Home app.	You're online.
Fast pulsing white	The device is booting up.	Wait for the device to boot up. This takes about a minute. When it's finished, it'll slowly pulse blue to let you know that it's ready for setup.
Fast pulsing white	The device is updating.	Wait for the device to complete the update.
Slow pulsing blue	The device is ready for setup.	Use the Home app to set up your router.
Fast pulsing blue	Pairing is in progress.	Wait for the device to complete pairing.
Solid yellow	Router is factory resetting. Note: A solid yellow light during setup also indicates a network error on your device.	This can take up to 10 minutes. When it's finished, the device will reset itself.
Slow blinking yellow	There's a network error or WAN connectivity was lost Note: This can also be seen on the Nest Wifi Pro mesh point.	Check that the Ethernet cable is connected to both your router and modem, and both devices are turned on. You might need to unplug then plug in each device again. Learn more about fixing network errors.
Fast blinking yellow	The device encountered an error during setup.	Something went wrong. Wait for the device to slowly pulse blue, then try to pair the device again.
Fast blinking yellow	You're holding down the reset button and factory resetting the device.	If you keep holding down the reset button, after about 12 seconds the light will turn solid yellow. Once it's solid yellow, let go of the factory reset button.
Fast blinking red	Something's wrong.	Critical failure. Factory reset the router. If the light stays red, contact customer support.

Nest Wifi router

Colour	What it means	What to do
No light	Router has no power or the light was dimmed in the app.	Check that the power cable is properly connected to your router and to a working wall socket. If your device is already set up and the light appears off, check your light brightness settings in the app. If there's still no light, contact Wi-Fi customer support.
Solid white, no light, solid white	Device is booting up.	Wait for the device to boot up. This takes about a minute. When it's done, it will slowly pulse white, letting you know that it's ready for setup.
Slowly pulsing white	Device is ready for setup.	Use the Home app to set up your router.
Solid white	Router is online and all is well.	You're online. Enjoy!
Pulsing yellow	There is a network error.	Check that the Ethernet cable is connected to both your router and your modem and that both devices are turned on. You might need to unplug and plug in each device again. Learn more about fixing network errors.
Fast blinking yellow	You are holding down the reset button and are factory resetting this device.	If you keep holding down the reset button, after about 12 seconds the light will turn solid yellow. Once it is solid yellow, let go of the factory reset button.
Solid yellow	Router is factory resetting.	This can take up to 10 minutes. When it's done, the device will reset itself and start pulsing white, letting you know that it's ready for setup.
Solid red	Something is wrong.	Critical failure. Factory reset the router. If the light stays red, contact Wi-Fi customer support.

Nest Wifi point

The light ring on the bottom of the point shows various statuses.

Note: The two white LEDs on the top of the point indicate volume control and help you know where to touch to control volume. These will appear when music is playing and your hand gets close or when you touch the volume controls.

Colour	What it means	What to do
No light Note: When Nest Wifi points are set up, lights will only appear when you're interacting with the device.	Nest Wifi point has no power or the light was dimmed in the app.	Check that the power cable is properly connected to your point and a working wall socket. Try the voice command 'Hey Google'. If the bottom lights up when you speak to the point or tap the volume controls, it's working properly. If your point is already set up and the light appears off, check your light brightness settings in the app. The bottom light could be dimmed or the mute light might be turned off, but your device is working properly. If there's still no light, contact Wi-Fi customer support.
Solid orange	The microphone is muted and turned off.	On the back of the point, move the switch to turn it back on. Note: Turning off the microphone prevents the point from listening or responding. To interact by voice with your point, the microphone must be on.
Fast pulsing yellow	You're about to factory reset the device.	Continue holding the factory reset button to reset the device, or let go to stop.
Solid yellow	The device is resetting.	Wait for the device to reset itself. It may take several minutes. When it's ready for set up, the device will slowly pulse white.
Slowly pulsing yellow	There is a network error.	Check the connections between your modem and your router or primary Wifi point. You might need to unplug and plug in each device again. If your network is working, but a particular point isn't. Try restarting your point in the Home app. If that doesn't fix the issue, factory reset your point and set it up again. Learn more about fixing network errors.
Slowly pulsing white	Device is booting up or is ready for setup.	Use the Home app to complete set up.
Fast pulsing white Fast pulsing white	Google Assistant is listening, thinking or responding. or You or someone in your home has a notification or reminder.	Once your device is set up, the light will pulse white when interacting with your Google Assistant. This is working properly. The light will also pulse white when you have a notification or reminder. This will last for 10 minutes or until the person assigned the reminder asks 'Hey Google, what are my reminders?'
Flashing white	Someone in your home is receiving a notification or reminder.	Ask 'Hey Google, what are my reminders?'
Pulsing blue	You are receiving a call.	Tap the top of the point or say 'Hey Google, answer the call'.
Solid red	Point has an issue.	Factory reset the point. If the light stays red, contact Wi-Fi customer support.

Google Wifi point and OnHub

As of 11 January 2023, OnHub is no longer supported.

Colour	What it means	What to do
No light	Wifi point has no power or the light was turned off in the app.	Check that the power cable is properly connected to your Wi-Fi point and a working wall socket. If your Wifi point is already set up and the light is off, check your light brightness settings in the app. If there's still no light, contact Wi-Fi customer support.
Solid white	Wifi point is online and all is well.	You're online. Enjoy! Note: For OnHub, this light will be teal.
Pulsing blue	Wifi point is ready for setup.	Set up the Wi-Fi point in the app. The light will turn solid white once the Wi-Fi point is online.
Solid blue	Wifi point is factory resetting itself.	This can take up to 10 minutes. When it's done, the Wifi point will reset itself and start pulsing blue, letting you know it's ready for setup.
Pulsing orange	Wi-Fi point has no Internet connection.	Check that the Ethernet cable is properly connected to your primary Wifi point and modem. Learn more about fixing network errors.
Pulsing red	Wifi point has an issue.	Factory reset the Wifi point. If it continues to pulse red, contact Wi-Fi customer support.

Fix your Wi-Fi device problem

Seeing an orange or yellow light on your Wi-Fi device? Click the button below, then follow the steps to solve the problem.

Fix device or connection problem

Set up Nest Wifi Pro or Nest Wifi
Set up Google Wifi
Google Home app can't find Nest Wifi or Google Wifi devices
Fix your Google Nest Wifi or Google Wifi network
Factory reset Google Nest Wifi or Google Wifi devices

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