The Home or Nest app can give you basic information about your thermostat such as the model, serial number, software version, and other details.
Use your thermostat to check more detailed information that may not available in the app.
If you don’t find what you want below, go to Nest thermostat technical specifications for information on power consumption, certifications, dimensions, and more.
Home app or Nest app
Home app
- Open the Google Home app
- Tap Favorites or Devices .
- Tap your thermostat Settings Device information.
Nest app
- Tap your thermostat on the app home screen.
- Select Settings Technical Info.
Device information or Technical Info
Name |
The name you’ve given your thermostat |
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Home | The name of the home that your thermostat has been added to in the app |
Room | The room in your home that your thermostat has been assigned to (such as kitchen or hallway) |
Model | The model of your thermostat |
Device ID | Your thermostat display's unique ID number (available only on certain thermostats) |
Serial no. | A unique identifier located at the back of your thermostat’s display. |
Software version | The software version currently installed on your thermostat Nest thermostat software update history |
Wi-Fi MAC | The unique network ID assigned to your thermostat hardware when it was manufactured |
IP | Your thermostat’s network IP address, which is assigned by your router. You can also check the thermostat’s IP address on your Wi-Fi router’s list of connected devices. |
Battery state | Nest Thermostat only: the charge level of the replaceable AAA batteries: Unknown, OK, Low, or Very low |
Battery voltage | The current voltage of your thermostat’s internal rechargeable battery |
On your thermostat
- Press the thermostat ring to bring up the Quick View menu.
- Turn the ring to Settings and press to select.
- Turn the ring to Technical Info and press to select.
There are a few different sections with information about your Nest thermostat's sensors, Wi-Fi network, thermostat's serial and model numbers and much more. Below is a list of what you'll find on your thermostat.
Power
Battery |
This is the current voltage of your thermostat’s internal If your thermostat isn’t receiving enough power to charge the
|
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Voc Vin Iin |
Voc, Vin, and Iin measure the electrical current sent over your Nest Thermostat with or without C wire
Nest Learning Thermostat/E with C wire
without C wire or with Power Connector
Troubleshooting power issues If your thermostat’s power is outside of the above specifications, you |
Network
Wi-Fi |
Here you’ll find the name of the Wi-Fi network your thermostat The signal strength has a maximum value of 100. A signal strength You can use the signal strength to help troubleshoot offline issues Note: If disconnected from Wi-Fi, it will show "Client not
connected." |
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Security | This shows you what type of security your Wi-Fi network is using: WPA, WEP, etc. |
Interface | This tells you the Nest thermostat's Wi-Fi network interface which is typically "wlan0." |
IPv4 | |
Address | This is your Nest thermostat’s network IP address, which is assigned by your router. You can also find the the thermostat’s IP address on your Wi-Fi router’s list of connected devices. |
Subnet mask | A subnet mask is used to identify the network location of an IP address. Most home networks use the default subnet mask 255.255.255.0. |
Router | This is the network IP address of the router that your Nest thermostat is connected to. |
IPv6 | |
Address | This is your thermostat’s IPV6 network address, which is used for Thread communications. |
Prefix length | Similar to an IPv4 Subnet Mask, an IPv6 Prefix length is used to identify the network section of an IPv6 address. |
Router | This is the IPv6 address of the router that your Nest thermostat is connected to. |
Name servers | This tells you the address of the Domain Name System (DNS) server and backup DNS server used by your thermostat. |
Search domains | This is used if your Nest thermostat needs to resolve an unqualified domain name. If not, it'll show "none." |
Service Environment | For most people it'll show "production." If you are participating in the Nest Field Test program, it'll show "ft." |
Last data upload | The exact date and time of your thermostat’s last automatic data upload to the Nest service. For more information, go to privacy FAQ. |
Last cloud comm | The exact date and time of your thermostat’s last communication with the Nest service. This syncs your Nest thermostat and the app so they can show you the same information. |
MAC address | This is the unique network ID assigned to your Nest thermostat’s network hardware when it was manufactured. |
Sensors
Current temp | The current ambient temperature in the room determined from the Nest thermostat’s internal sensors. The temperature is also displayed on the thermostat's temperature screen. |
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Target temp | The temperature set on the Nest thermostat that the system is currently trying to heat or cool to. |
Rel. humidity | The relative humidity in the room measured by the Nest thermostat’s internal sensors. |
Activity |
This shows status information about the activity and light sensors in the Nest thermostat. Note: A sensor can be working normally and show a reading of 0.
|
Equipment
Equipment sensed on |
This shows which terminals on the Nest thermostat base Troubleshooting: If the wires listed here don't match what wires |
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Display
Where |
The location name given to your Nest thermostat during setup. Note: You can change the name by going to Settings Where
on the thermostat or with the app. |
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Software version |
This shows the software currently installed on the Nest |
Model | The model number of your Nest thermostat display. This varies between different models and generations of Nest thermostats. |
Serial number | Your Nest thermostat’s display has a unique serial number. |
Device ID | A device ID that’s unique to your display. |
Unlocked | This shows if your thermostat is locked or unlocked. |
Time Zone | The time zone for the Nest thermostat is based on the ZIP code entered during setup. |
Base
Model | The model of your Nest thermostat base. |
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