Manage homes and products with the Nest app

• You can have multiple homes in the Nest app. For instance, you can add a vacation home as a second home and your business as a third home.

• The maximum number of homes you can have in the Nest app depends on what account you use to sign in.

  • If you sign in with a Google Account, you can have up to 5 homes in your account. 

  • If you sign in with a Nest account, you can have up to 3 homes.

• You can be the Owner of one or all homes in the app.

• You can be invited to access one or all homes in the app. When you accept an invitation from someone to access their Nest home, that home is automatically added to the app.

• Don't assign Nest products to the same home in the app if they're physically installed in different homes as this can cause problems when your products try to sense whether someone's home or not.

• If you need access to more than the total number of homes allowed in an account, you can create another account. You can create or accept invitations for each of your accounts in the Nest app.

• Some products are managed in the Nest app, and other products in the Google Home app.

  • Use the Home app to manage home members if you use a Google Account to manage your products and homes.

• Starting June 20, 2024, custom Nest account profile pictures will no longer be supported. After this date, if you sign in with a Nest account, it won’t allow you to upload a custom profile picture. Your current custom profile picture will be removed and deleted, and the default profile picture will be used in the Nest app. If you’ve migrated to a Google Account, the Nest app will show your Google Account profile picture. 

There's a maximum number of Nest products that you can have in each Nest home.

You can only check and control products in one home at a time with the Nest app. If you have more than one home in the app, you need to switch between them.

1. Open the Nest app .

2. At the top left, tap Menu .

3. Tap the home you want to switch to.

You should be taken back to the app home screen where you can find the Nest products you have in the home you selected.

Note: If you don't have another home already in the app, refer to the section below on how to add a home to the app.

You can add your business, vacation home or other building to the Nest app so you can install and use Nest products in more than one location.

Note: If you sign in to the Nest app with a Google Account, when you create a new home in the Nest app, it's also reflected in the Home app.

If you're invited to share access to a home with a Family Account, that home also counts toward your home limit.

1. Open the Nest app .

2. At the top left, tap Menu .

3. Tap Add   Continue.

4. Give your home a name  tap Next.

5. Enter your new home's address  tap Next.

6. Choose if you want to use your phone's location to help with Home/Away Assist for your new home.

7. If you have a non-migrated account, you can invite other people to share access to your new home. If you don't want to invite anyone for now, you can always invite them later.

Once you've added your new home to the app, you can add Nest products to it.

You can add new Nest products to any home in the app, whether you're the Owner or you've been invited to share access to a home.

1. Open the Nest app .

2. At the top left, tap Menu .

3. Select the home you want to add the product to.

4. At the top right corner, tap Settings   Add product .

For details about each Nest product, refer to the sections below:

If you have another home, you can move your Nest products between them. When you physically move them to their new home, you also need to move them in the app.

The steps are different for each product. Select the one you want to move below.

Note: If you sign in to the Nest app with a Google Account, remove your home in the Home app. This step removes the same home from the Nest app as well.

FAQs about accounts for the Nest app

If you're the Owner, the removal of a home from the app also removes:

• Any Nest products that have been added to the home from the app

• Anyone you've invited to share access from the home

1. Open the Nest app .

2. At the top left, tap Menu .

3. Select the home that you want to remove.

4. At the top right corner, tap Settings   Home info  Leave home  Leave.

Important: You need to cancel any active subscriptions separately when you remove a home in the Nest app.

Cancel Nest Aware

If you're moving to a new home and plan to leave a Nest product behind for the new homeowners, remove the product from the Nest app and reset it to factory defaults. 

When you perform a factory reset, this step deletes all of your personal information from the product and lets the new homeowners add the product to the Nest app on their own phones.

1. First, remove the product from the Nest app.

2. Then, reset the product to factory defaults. Select the product below for more details.

   • Nest thermostat

   • Nest cameras and doorbells
     Note: Nest Cam doesn't need to be factory reset after you remove it from the Nest app.

   • Nest Protect

   • Nest × Yale Lock