Google doesn't give refunds for most Google Play purchases. However, there are exceptions detailed below. For apps, games, and in-app purchases where Google is the developer, additional refund policies may apply.
Getting a refund for an app, game, or in-app purchase (including a subscription) may depend on how long it has been since you purchased it.
You may get a refund if you request a refund for a paid app shortly after first buying it. The app will be uninstalled as part of the refund.
You can only return an app or game once for a courtesy refund. If a refund is issued, you'll lose access to the item.
If you buy multiple items in one purchase, you can only refund the entire purchase. You can't refund individual items of that purchase.
For other refund requests related to apps and games on Google Play, read below.
Digital content: Under the law, you have an automatic statutory right of withdrawal from contracts for purchases of digital content, such as apps, games, in-app items, or other media like movies or music. The same applies when you purchase a subscription for digital content within an app. However, when you purchase or subscribe to digital content with Google Play, you agree that the digital content will be available to you immediately, and you acknowledge that, as a result, you waive your automatic statutory right of withdrawal. Therefore, you won’t be eligible for a refund (or any alternative remedy) unless the digital content is defective, unavailable, or doesn’t perform as stated.
Digital services: Under the law, you have an automatic statutory right of withdrawal from contracts for the purchase of digital services for 14 days after you make the purchase. For example, if you buy file storage services on Google Assistant, you can cancel the purchase within 14 days for a full refund. You can request a refund here, or use this form to withdraw. After the first 14 days you will not be eligible for a refund (or any alternative remedy) unless the services are defective, unavailable, or don’t perform as stated. However, you can cancel your subscription, and the cancellation will be effective from the start of the next payment period. You will still have access to the subscription until the end of the period you have paid for.