How family groups work
When you join a family group, you can:
- Use the family payment method: Your family manager must set up a family payment method before you can use it for purchases on Google Play.
- Use family services: Use or subscribe to family services like Google One, Google Play Family Library, or YouTube Premium family plan. Children under 13 (or applicable age in their country) will have limited access to some YouTube features. To find services available for your family, go to g.co/YourFamily.
Join a family group
If someone invited you to join their family, you'll get an email or text message with your invitation. Follow the instructions on the invitation to join the family group.
What information family members find about one anotherWhen you join a family, your family members may find your name, photo, and email address.
Because your family manager is responsible for the family payment method, they'll get receipts for anything you purchased using the family payment method.
Your family members can find content added to your Family Library.
If your family shares a Google One membership, your family members will be able to find how much shared storage you've used. Your files aren't shared with your family. Learn how to start or stop sharing with your family on Google One.
To join a family group, you must:
- Have a Google Account. You can't join a family with a Google Account from your work, school, or other organization.
- Live in the same country as the family manager.
- Not be part of another family group.
- Not have switched family groups in the last 12 months.
Leave or switch family groups
- You can only switch families once every 12 months. If you leave a family group and join a new one, you won't be able to join another family group for 12 months. The 12-month rule only applies if you use a paid Google subscription, such as Google One or YouTube Premium.
- You won't be able to make purchases using the family payment method. Any pending purchases might still be charged.
- You'll lose access to Google Play Family Library, and any items added by family members.
- Any purchases you added to Google Play Family Library will be removed, and your family members will lose access to them.
- If your family shares a Google One membership and you're the Google One plan manager, your family members will stop using your shared storage. If someone runs out of storage, their files will stay safe but they won't be able to store new things. Learn more about what happens when people run out of space.
- Your family will also lose access to extra member benefits and Google experts.
- If your family shares a Google One membership and someone else is the Google One plan manager, you'll lose access to their shared storage, extra member benefits, and Google experts.
- You'll keep your Google Account, and any content you purchased using the family payment method.
Important: If you're a family manager, you can't leave your family group.
Mobile or web browser
- Visit the Your family on Google page.
- Select Menu Leave family group Leave group.
Play Store app
- Open the Play Store app .
- In the top right, tap the profile icon Settings Family Manage family members.
- In the top right, tap More Leave family group Leave group.
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Type your password, then tap Confirm.
Family Link app
Important: Family Link is only available in certain areas. To get Family Link, sign up at g.co/YourFamily.
- Open the Family Link app .
- In the top left, tap Menu Manage family.
- In "Leave family group," select Leave family group.
- Type your password.
- Tap Confirm.
Google One App (Android)
- On your Android phone or tablet, open the Google One app .
- Tap Menu Settings Manage family settings.
- Tap Manage family group.
- In the top right, tap More Leave family group Leave group.
- Tap Confirm.
Google One app (iPhone & iPad)
- On your iPhone or iPad, open the Google One app .
- Tap Menu Settings Family settings Manage Google family members.
- If asked, sign in to your Google account.
- Tap More Leave family group Leave group.
- Enter your password.
- Tap Confirm.
Troubleshoot problems
Problem with my invitationInvitation was already used
Each invitation has a unique sign-up link that can only be used once.
If you forward your invitation to someone else, they can use your unique link to join the family group.
If you used your invitation with another Google Account, you can leave the family group and ask for another invitation to use with your other email address.
Invitation expired
Invitations to join a family expire in two weeks.
If your invitation expired, contact the family manager and ask them to send you a new invitation.
Trouble joining family group
- Switching families: You can only switch families once every 12 months.
- Country restriction: You need to live in the same country as your family manager.
Your family group is disabled
Your family manager needs to visit myaccount.google.comto restore their account.
You're already in a family group
You can only be in one family group at a time. If you want to join a different family group, you need to leave your current family group, then join the new one.
If your family manager deletes your family group:
- You won't be able to make purchases using the family payment method. Any pending purchases might still be charged.
- You'll lose access to Google Play Family Library and any items added by family members.
- Any purchases you added to Google Play Family Library will be removed, and your family members will lose access to them.
- If your family shares a Google One membership and you are the Google One plan manager, your family members will stop using your shared storage. If someone runs out of storage, their files will stay safe but they won't be able to store new things. Learn more about what happens when people run out of space.
- Your family will also lose access to extra member benefits and Google experts.
- If your family shares a Google One membership and someone else is the Google One plan manager, you will lose access to their shared storage, extra member benefits, and Google experts.
- You'll keep your Google Account and any content you purchased using the family payment method.
Note: You can only change family groups once per year. If you join or create a new family group, you won’t be able to join another one for 12 months.